PCC Opening Session

1
PCC Opening Session
2
Growth Participants
3
How reliable are Postal services?

1. Very Reliable
2. Reliable
3. Not Reliable
4. Not at all Reliable

4
How satisfied are you with USPS customer service?

1. Very Satisfied
2. Satisfied
3. Dissatisfied
4. Very Dissatisfied

5
What do you most need to grow your business?

1. Simplified Mailing Requirements
2. Knowledgeable Postal Employees
3. Predictable Service
4. Expanded Products and Services
5. I Have Everything I Need

6
Does the USPS provide you with timely and
accurate information?

1. Always
2. Most of the Time
3. Sometimes
4. Never

7
Do you have the necessary resources at a local
level to support your PCCs?

1. Always
2. Most of the Time
3. Sometimes
4. Never

8
Does belonging to the PCC help you grow your
business?

1. Definitely
2. Somewhat
3. Not Really
4. Not At All

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Peer to Peer Roundtables
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Growth Participants
11
How many of you have planned your PCC Week event?

1. YES
2. NO

12
What level will your PCC achieve?

1. Platinum
2. Gold
3. Silver
4. Bronze
5. None

13
Which of the ways we share information is most
effective?

1. Webinars
2. PCC Insider
3. Email Blast
4. Through Local PCC
5. Website

14
Which PCCAC committee is most critical for your
PCC success?

1. Communication
2. Education
3. Membership
4. Policy

15
Which focus area needs the most improvement?

1. Communication
2. Education
3. Membership
4. Policy

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Peer to Peer Roundtables
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PCC Opening Session