Evaluation Methodology

1
Evaluation Methodology

• Interviews with participants
• Interviews with St Mungos staff
• Analysis of Management Information

2
Key outcomes from SHEP

• Number of clients on SHEP training programmes was
  134 of target (117 compared to 87)
• Number of clients achieving OCN qualifications
  was 168 of original target (62 compared to 37)
• Number of clients moving into work was 210 of
  original target (21 compared to 10)
• Soft outcomes confidence, motivation,
  self-esteem

3
Key findings from SHEP

• Effective to provide health and employment
  support simultaneously.
• SHEP may have positively affected local community
  engaged with community centre, church and
  police.
• Referrals worked well because made quickly,
  roll-on, roll-off provision, good communication
  between staff.
• Location of training in hostels was key success
  spread through word of mouth.

4
Key findings from SHEP

• Vocational skills helped participants find
  employment.
• Holistic and person-centred approach key
  dealing with all the issues.
• Trainers understood service users could build
  strong relationships.
• Challenging people worked after initial
  engagement.
• Providing incentives and rewarding achievement
  e.g. presentations when qualifications gained.

5
ReVive outcomes

• Eight contracts won when evaluation conducted
• Job outcome rate three times higher than for
  programme as a whole
• Other outcomes
• Confidence and self-esteem
• Gained skills and work experience together
• Job interview experience - all clients are
  interviewed before joining
• Stepping stone to open labour market
• Revenue from social enterprise should pay for
  running costs and painting and decorating within
  a few years

6
Strengths of ReVive

• Payments in vouchers worked.
• Using internal market strengthens social
  enterprise and gives experience for then
  competing in external market.
• Links with employers have helped participants
  gain jobs.

7
Conclusions

• Other research has suggested that there may be
  problems using social enterprises to support
  homeless people
• Less appropriate for those furthest from the
  labour market
• Tension between economic and social objectives
• SHEP overcomes this tension because it is a
  hybrid model
• Training programmes are available to everyone,
  and help those furthest away.
• Work-ready can be transferred across to social
  enterprise