Minority Business Enterprise Center Funded by: United States Department of Commerce Sponsored by: Minority Business Development Agency Administered by: Indiana Department of Administration Minority and Women

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Minority Business Enterprise CenterFunded by
United States Department of CommerceSponsored
by Minority Business Development
AgencyAdministered byIndiana Department of
AdministrationMinority and Womens Business
Enterprises DivisionIndianapolis, Indiana
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Overview of MBEC

• Facilitating Growth and Promoting Excellence
• Minority Business Enterprise Center (MBEC)
• Federally Funded Program from the US Department
  of Commerce
• Sponsored by the Minority Business Development
  Agency (MBDA)
• First Offered in the Spring of 2007 through the
  Indiana Department of Administration (IDOA)
• MBEC / IDOA Charter
• Follows the MBDAs National Model of Resource and
  Investment Partnerships with Corporations and
  Financial Institutions
• Strengthen Indiana Businesses across the State by
  Strengthening the Capabilities of Minority
  Business Enterprises (MBEs)
• Provide High Quality Strategic Business
  Consulting Services to Indiana MBEs

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Resources

• MBEC / IDOA
• Lloyd Tucker, MBEC Executive Director
• MBEC / eGlobal Consulting
• Jynell Berkshire, President / CEO

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Services Business Strategy

• When is help needed?
• Common Difficulties
• Providing a Concise Description of the Business
  and Direction
• Finding Time and Organizing Thoughts
• Recognizing and Confirming Significant Trends
• Strategic Value
• Framing and Aligning the Customers Problem with
  the Business Solution
• Engaging in Challenging and Interactive Dialogue
• Solution Examples
• Using Organized and Audience-based Templates
• Including Appropriate Exhibits such as Financials
  or Market Analysis

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Services - Finance

• When is help needed?
• Common Difficulties
• Explosive Growth from New and/or Large Sales
• New Product / Service Creation, Market / Customer
  Expansion
• Capacity Expansion - Facilities, Equipment,
  Technologies, Process Improvements
• Strategic Value
• Selection of Debt, Equity, Grants, Investment or
  a Combination
• Finance Network, Synergy with Multiple Solutions,
  Knowledge of Instruments
• Solution Examples
• Line of Credit Applications, Traditional Bank
  Loans
• Community Express Loans, Grant Opportunities
• Partnership Expansion, Private Placement
  Memorandum

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Services - Marketing Sales

• When is help needed?
• Common Difficulties
• Stagnate or Declining Customer Base,
  Disappointing Revenue
• Unbalanced Customer Mix, Becoming the Low Cost
  Provider
• Dissatisfied Customers, Market Contraction
• Strategic Value
• Assess Value of Companys Product / Service to
  their Customers
• Sales Channel Selection and Approach
• Revenue and Pricing Analysis, Sales Acquisition
  Cost Analysis
• Solution Examples
• SELLING Introductions, Prospecting, Assisting,
  Follow Up, Closing
• Creating / Refining the Branding Image, Logo,
  Identity
• Produce / Review Marketing Materials, Website,
  Product Literature

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Services - Employment Kit

• When is help needed?
• Common Difficulties
• First Time Hiring of Employees, Recognition of
  Internal Strife or Paralysis
• Lack of Documentation and Exposure to Legal Risks
• Strategy Value
• Feedback on Timing / Readiness for Hiring
  Employees
• Confirmation of Approach for Organizational
  Growth/Development
• Solution Examples
• Employment Forms including Patriot Act, W2,
  Employment Agreements
• Employer and / or Vendor Handbook
• Traditional HR Services including Recruitment,
  Organizational Assessment, Performance Appraisal
  Forms, etc.

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Services - Agreement Templates

• When is help needed?
• Common Difficulties
• Launching a New Product or Service, Utilizing a
  New Sales Channel
• Selling into a New Customer Base
• Engaging Suppliers that are Customer-Facing,
  Impact Product Quality or Responsible for Service
  Delivery
• Strategic Value
• Quick and Reasonable Assessment of Scope and
  Need
• Identification of Base Templates
• Solution Examples
• Employment, Confidentiality and Non-Disclosure,
  Purchasing / Sourcing, Buy-Sell, Real Estate,
  Leasing, Sales, etc.

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Services - Specialized Services

• Finding Appropriate Contract Opportunities
• Accelerated Product / Service Sales
• Assist with Scaling Operations and Commercial
  Growth
• Preparation for Venture Capital / Private Equity
• Private Investor Funding - Private Placement
  Memorandums (PPMs)
• Logistics Distribution, Warehousing,
  Transportation
• Facility Management Environmental Issues, Build
  Out, Space Mgmt
• Product Management Development, Marketing,
  Sales, Pricing, Delivery
• Supply Chain Management Infrastructure and
  Application
• Plant, Property and Equipment Evaluations
• Contracting and Negotiation
• Outsourcing
• Metric Development

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Client Profile

• Who uses MBEC Services?
• Eligibility for MBEs
• Must have 500,000 or more in annual revenue
• or
• Be on a Fast Track for rapid growth capability
  for generating significant employment or
  long-term economic impact
• Subject to change per discretion of MBDA/MBEC
• Typical Client Issues
• Seeking New Opportunities and Growth
• Experiencing and Managing Growth
• Addressing Financial Constraints
• Re-branding a Transitional Business and its
  Identity
• Re-energizing a Stagnate Business

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Engagement Process

• How do I qualify?
• Initiation Step
• Completion of Client Engagement Form
• Meeting with MBEC Executive Director
• (Meeting is held at the Government Center and is
  usually about 90 Minutes)
• Matching Expectations and Agreement Terms
• Do the Clients Needs Align with MBEC Charter?
• Client Fees are Pro-rated According to Companys
  Revenue
• Agree to MBDAs Reporting Requirements
• Defining Objectives
• Deliverables and Work Activities
• Assign Resources

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Engagement Activity

• What can I expect?
• Kickoff Meeting
• Introduction of consultant(s)
• Confirmation of engagement objectives
• Schedule / Plan Work Activities
• On-site Interactive Work Meetings with Client (3
  Hours)
• Deliverable / Review Meetings (1-2 Hours)
  Location Varies
• Meeting Location
• Indianapolis MBEC Office (see last page)402 W.
  Washington StreetRoom W479Indianapolis, IN 46204

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Client Experiences

• Here are quotes for MBEC clients?
• Work activities can be thought provoking,
  difficult and intense
• I didnt know or understand how I was part of
  the problem
• I was surprised that some of their questions
  helped me identify a solution
• Having outside experts look at your business can
  generate immediate results
• They gave me the courage to lead

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Engagement Conclusion

• How does this end?
• MBEC Wrap Up
• Review and Confirm Deliverables
• Report MBDA / MBEC Information as Requested
• Follow Up Options If Desired
• Reapply for Additional MBEC Services Subject to
  MBEC Approval
• Consider Private Engagement with MBEC Consultants

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Measurements and Reporting

• All Great Government Programs Require Paperwork
• MBEC Measurements
• Reported to regional administrator and totaled at
  the national level
• Measurements include of jobs created,
  additional sales created, new contracts secured,
  financing approved, and about 15 other metrics
• Client Responsibilities
• Capturing baseline information at the start of
  the engagement
• Reporting progress during the MBEC engagement
• Reporting results or key events for actives
  started during the engagement that may culminate
  after the final meeting

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Beyond MBEC

• Destination or Path?
• MBEC is here to
• Facilitate Growth and Promote Excellence
• Are you ready for the challenge?
• Implement the advice provided through the MBEC
  experience
• Use the MBEC network to build connections in our
  community
• Examine the identity of your company
• Understand and build your core competencies
• Consider and engage other professions for
  assisting, promoting and freeing you for growth
• MBEC is an excellent partner
• on your path toward your destination

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Contact Information
Minority Business Enterprise Center Indiana
Government Center South 402 W. Washington
Street, W469 Indianapolis, IN 46204 Telephone
317.234.5223 Fax [phone] Lloyd Tucker,
Executive Director Email ltucker_at_idoa.in.gov We
bsite http//www.in.gov/mbec