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Week 8 MANAGING THE ENVIRONMENT

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week 8 managing the environment zge can 14.11.2011 – PowerPoint PPT presentation

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Title: Week 8 MANAGING THE ENVIRONMENT


1
Week 8 MANAGING THE ENVIRONMENT
  • Özge Can 14.11.2011

2
Social Responsibility
  • Social Responsibility
  • The way a companys managers and employees view
    their duty or obligation to make decisions that
    protect, enhance, and promote the welfare and
    well-being of the society as a whole
  • Corporate Social Responsibility (CSR) The idea
    that businesses have obligations to society
    beyond the pursuit of profits

3
I. The Classical View
  • Managements only social responsibility is to
    maximize profits (create a financial return) by
    operating the business in the best interests of
    the stockholders (owners of the corporation).
  • Expending the firms resources on doing social
    good is not preferable

4
II. Socioeconomic View
  • Managements social responsibility goes beyond
    making profits to include protecting and
    improving societys welfare.
  • Corporations are not independent entities
    responsible only to stockholders. Firms have a
    moral responsibility to larger society to become
    involved in social, legal, and political issues.

5
Why Be Socially Responsible?
  • Building good image and reputation
  • Responsibility for bearing the costs of
    protecting stakeholders, providing health care
    and income, paying taxes and etc
  • Promoting a climate of caring in general
  • Better environment and better society
  • Superiority of prevention over cures

6
Open Systems
  • Open systems
  • Organizations are affected by, and affect, their
    environment.
  • They are systems open to external world.

7
What is External Environment?
  • Set of forces and conditions that operate beyond
    an organizations boundaries but affect a
    managers ability to acquire and utilize
    resources
  • Components of external environment
  • Task Environment
  • General Environment

8
Forces in the External Environment
9
What Should Managers Do to Deal with External
Environment?
  • Environmental analysis
  • Environmental scanning gt searching for and
    sorting through information about the environment
  • Forecasting and benchmarking
  • Adapting to environment changing yourself
  • or
  • Try to influence/ change the environment

10
Task (Competitive) Environment
  • Set of forces and conditions that originate with
    suppliers, distributors, customers, and
    competitors and affect an organizations ability
    to obtain inputs and dispose of its outputs
    because they influence managers on a daily basis
  • Direct and immediate impact on organization
  • Suppliers
  • Distributors
  • Customers
  • Competitors Potential Competitors

11
General (Macro) Environment
  • The wide-ranging global, economic, technological,
    socio-cultural, demographic, political, and legal
    forces that affect an organization and its task
    environment
  • Economic forces
  • Technological forces
  • Socio-cultural forces
  • Demographic forces
  • Political/ legal forces
  • Global forces

12
Task Environment Suppliers
  • Suppliers Individuals and organizations that
    provide an organization with the input resources
    that it needs to produce goods and services
  • Raw materials, component parts, labor (employees)
  • Material shortages and lack of substitutes
  • Managers can have stronger bargaining power by
    increasing the number of suppliers of an input

13
Task Environment Suppliers
  • Outsourcing
  • Purchase of inputs from foreign suppliers or the
    production of inputs abroad to lower production
    costs and improve product quality or design
  • Global outsourcing gt outsourcing across countries

14
Task Environment Distributors
  • Distributors
  • Organizations that help other organizations sell
    their goods or services to customers
  • Examples package delivery companies, super
    market retailers

15
Task Environment Customers
  • Customers
  • Individuals and groups that buy the goods and
    services that an organization produces
  • Consumers or businesses
  • Identifying an organizations main customers and
    producing the goods and services they want is
    crucial to organizational and managerial success.

16
Task Environment Competitors
  • Competitors
  • Organizations that produce goods and services
    that are similar to a particular organizations
    goods and services
  • Potential Competitors
  • Organizations that presently are not in the task
    environment but could enter if they choose so

17
Potential Competitors Barriers to Entry
  • Barriers to Entry gt Factors that make it
    difficult and costly for new companies to enter a
    particular task environment or industry
  • Economies of scale
  • Cost advantages associated with large operations
  • Brand loyalty
  • Customers preference for the products of
    organizations currently existing in the task
    environment.
  • Government regulations

18
Barriers to Entry
19
General (Macro) Environment
  • The wide-ranging global, economic, technological,
    socio-cultural, demographic, political, and legal
    forces that affect an organization and its task
    environment
  • Economic forces
  • Technological forces
  • Socio-cultural forces
  • Demographic forces
  • Political/ legal forces
  • Global forces

20
General Environment Economic Forces
  • Interest rates, inflation, unemployment, economic
    growth, and other factors that affect the general
    health and well-being of a nation or the regional
    economy of an organization

21
General Envrionment Technological Forces
  • Technology The combination of skills and
    equipment that managers use in the design,
    production, and distribution of goods and
    services
  • Technological Forces Outcomes of changes in the
    technology that managers use to design, produce,
    or distribute goods and services

22
General Environment Socio-cultural Forces
  • Pressures emanating from the social structure of
    a country (or society) or from the national
    culture
  • Social Structure
  • The system of relationships established between
    individuals and groups in a society
  • National Culture
  • The set of values, attitudes, beliefs, and norms
    shared by a majority of the inhabitants of a
    country

23
General Environment Demographic Forces
  • Outcomes of change in, or changing attitudes
    toward, the characteristics of a population, such
    as age, gender, ethnic origin, race, sexual
    orientation, and social class

24
General Environment Political Legal Forces
  • Outcomes of changes in laws and regulations
  • Such as regulation of industries, the
    privatization of organizations, and increased
    emphasis on environmental protection

25
Globalization
  • Globalization
  • The set of specific and general forces that work
    together to integrate and connect economic,
    political, and social systems across countries,
    cultures, or geographical regions so that nations
    become increasingly interdependent and similar
  • Need of new thinking and new managerial skills

26
Globalization
  • A shift toward a more open global environment in
    which capital flows more freely
  • Four principal forms of capital
  • Human capital gt flow of people
  • Financial capital gt flow of money
  • Resources capital gt flow of natural resources,
    parts, components
  • Political capital gt flow of power and infleunce

27
Globalization
  • Companies search for new opportunities to create
    profit and wealth.
  • Declining barriers to international trade and
    investment
  • Free trade, new trade aggreements
  • Declining barriers of distance and culture

28
Management Skills for The Global Marketplace
  • Effective global managers need
  • Global strategic skills
  • Communication skills
  • Cultural intelligence and global mind set
  • Transfer of knowledge skills
  • Team building skills
  • Organization skills

29
Next Week Mid-Term Exam
  • November 20, 2012 Tuesday
  • Hours 1300-1430
  • Classes O 001 - O 002 O 003
  • Good luck! ?

30
Exam Content
  • Textbook Chapters 1-3-4-5-6
  • Chapter-2 is not included
  • Powerpoint slides

31
Exam Content
  • You are responsible for all topics that we have
    covered so far BUT please pay special attention
    to
  • Four tasks of management (Chapter 1)
  • Levels and skills of management (Chapter 1)
  • Big five personality traits and others (Chapter
    3)
  • Emotions, values, job attitudes and
    organizational culture (Chapter 3)

32
Exam Content
  • Diversity of the workforce sources of diversity
    management of diversity (Chapter 5)
  • Stakeholders and managers responsibilities and
    ethical behavior to them (Chapter 4)
  • Rules and sources of ethical decision-making
    social responsibility (Chapter 4)
  • External environment Components of task and
    general environments how each one can effect the
    company and managers (Chapter 6)

33
Exam Format
  • Multiple choice questions ( 60-70)
  • Short-essay questions (1-2 Qs 30-40)
  • No definition will be asked do not memorize
    anything
  • I will be seeking to receive your take opinions
    comments on a managerial issue based on the
    concepts and ideas discussed in this course.
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