InTouch Order Management

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InTouch Order Management
Ebusiness _at_ Tech Data
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Overview
1. Looking up Order information
2. Order Overview
3. Shipped Orders
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1. Looking Up Order Information
Three tabs are available Order Search, Orders
and Shipping
Open Order Management
Order Search
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1. Looking Up Order Information
Select here whether you want to look up open
orders or partially delivered orders and what
order type (InTouch, XML, EDI)
Look up orders using - Your order reference
- Tech Data reference -
Delivery note number - Serial
number - Tech Data product
number - Vendor product number
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1. Looking Up Order Information
Select orders with status -
Deleted - Modified (price,
quantity, delivery date) -
Delivery date expired - Blocked
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2. Order Overview
Click on the tab Order, Order Headers to receive
a general overview or select Order Lines for a
detailed overview of the orders on line level
This is your order overview including your
order reference, Tech Data order reference,
number of lines, order type, status, details.
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2. Order Overview
Select Order Lines to receive a detailed overview
of your orders
The plus sign indicates that delivery of this
article will be spread out over several days
This is the order line overview including your
order reference, Tech Data order reference, line
number, article references, description, quantity
ordered, quantity delivered, status, order value.
You can also export this overview to Excel, make
a printout or consult the order flow
(view/track).
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3. Shipped Orders
Click on the tab Shipping to trace your orders
Print or save results
Trace Proof of Deliveries at the carrier website
Use Shipping headers to look up orders by
delivery note number
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3. Shipped Orders
Select Shipping Lines for a detailed overview of
shipping information per product. Shipping Lines
include delivery note number, delivery
dates, order reference, order line, product
reference, description, delivered quantity
and invoice number
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3. Shipped Orders
Trace serial numbers using Serial Number Tracking
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Questions?
InTouch_at_TechData.be