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Frameworks: Back From the Dead or Evolutionary Success Story?

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Title: Frameworks: Back From the Dead or Evolutionary Success Story?


1
Frameworks Back From the Dead or Evolutionary
Success Story?
  • Presented by Rich Ptak
  • Managing Partner
  • Ptak, Noel Associates LLC
  • rlptak_at_ptaknoelassociates.com
  • www.ptaknoelassociates.com

2
Abstract
  • There exists a rising drumbeat of support for
    integrated management solutions, resulting from
    increase in data center complexity. Complexity,
    along with maturing and new technology, changed
    the landscape to make operations managers less
    leery of frameworks or solution platforms. Should
    IT managers and admins give them a second look?
    Or do they remain a good choice only for the few?
    Find out in this session.

3
What I Assume You Know
  • IT management frameworks are the topic
  • Frameworks Platforms (Ill use the term
    interchangeably)
  • This is not a technical feature/function review
    or comparison
  • Technology marketing is different from the
    technology

4
When Im Done, Youll Know
  • Why frameworks are necessary, but difficult
  • What we have learned from the past
  • What capabilities are behind the current
    marketing
  • Your trade-off decisions

5
Why Are They News Now?
  • The world changed
  • New technology
  • New pressures
  • New IT role
  • Technology/knowledge

New possibilities, new challenges
6
Whats In It For Me?
  • IT Exec marketing message
  • Higher productivity
  • Align with business
  • Lower costs

But havent I heard this before?
7
Whats In It For Me?
  • Technical marketing message
  • Set of modular management products work
    individually or use common framework to act and
    work together more efficiently
  • To protect your investment they are built to open
    standards with published APIs that allow them to
    integrate and work with all your existing
    solutions
  • They are or will be automated, policy-driven and
    service-oriented

They dont talk as much about this!
8
Integration Is Difficult Because
  • There are many different management functions
    requiring different types and subsets of data
  • There are many different software suppliers
  • Point-to-point integration has been hard to
    change
  • Enterprises do similar things in different ways
  • Technologists tend to ignore people
    and process

9
Are Current Frameworks A Retread?
  • Yes, because
  • the basic idea is the same!
  • No, because
  • what has been learned from past
    implementations, and the new technologies that
    have emerged!

10
A Little History
  • Where did they come from?
  • Development environment
  • User confusion over WIIFM
  • Vendors built application models
  • A need and market niche revealed

11
A Little History
  • What happened?
  • Too confusing
  • Too expensive
  • Too cumbersome
  • State of the technology
  • Lack of experience/knowledge

What was the result? Limited success that was
not worth the upfront investment
12
What We Have Learned From Past
  • Frameworks have multiple functions
  • Mustnt ignore people, process and data
  • Must deliver benefits during adoption period
  • Enterprises will always have silos and multiple
    suppliers (we have only partially learned this
    one!)

How have these lessons been applied? Look at the
capabilities behind the current marketing
13
Platform? Framework? Whats It Do?
  • Discussing three distinct deliverable functions
  • Development framework for building applications.
  • A set of shared or common services and functions
    to make it more compact, efficient and adaptable
  • Integration (capability) so that everything works
    in harmony!

When they talk, they may mean 1, 2 or all 3 of
these And they arent always clear on which it is!
14
Platform? Framework? Whats It Do?
  • Three levels of implementation
  • The individual silo (applications, networks,
    systems, etc.)
  • For families of products from a vendor
  • Within the family
  • With third parties
  • The Unified Management Framework

Only the first two are REALLY real, today
15
Real-World Examples
  • Big 4 Have multiple frameworks based on
    technology silos used to tightly integrate their
    products w/i the silo but with integration hooks
    and access points e.g., for their network,
    application and server products (Where do these
    come from? Think about the products from acquired
    companies)
  • WHAT YOU NEED TO KNOW If your priority pain
    point involves network management -- you want to
    query your vendor about the framework that
    underlies their network solution suite.

16
Real-World Examples
  • Open source From emerging vendors solutions tend
    to be siloed since they arent built on legacy
    solutions, e.g., development platforms like
    Rails, MontaVista, etc. but vendors like BEA,
    NoKia, RedHat, etc. may have multiple frameworks.
  • WHAT YOU NEED TO KNOW What are you looking for
    and what are your problem solution priorities --
    how do these match the design concept or focus
    of the platform that is at the heart of the
    vendor you are speaking with, if they started
    life as an application manager -- and your
    problem focus is network management -- you will
    want more information.

17
Real-World Examples
  • BIG 4 All have some level of family framework
    that will allow them to pull their total offering
    together -- no one has a completely Unified
    Management Framework.
  • What you need to know Know the context of your
    problem and the priorities -- if you are
    interested in a full management suite -- its
    worth understanding how they are pulling together
    the existing platforms, as well as their plans
    moving forward.

But it isnt necessarily all their fault!
18
The Dirty, Little Secret.
  • The vision is the SAME!
  • The final goal is the same, i.e., A UNIFIED
    MANAGEMENT FRAMEWORK!
  • The approach, architecture and integration
    standards are fundamentally the same
  • What is different are
  • Product starting points
  • Delivery timeframes

And, THATs important to YOU!
19
All frameworks should
  1. Leverage existing investment
  2. Allow for dynamic discovery and adaptation to
    change
  3. Foster coordination across teams
  4. Facilitate collaboration and communication
  5. Provide data that is accessible, shared,
    synchronize and consolidated

THE QUESTION IS does it have these things for
the specific products and features you need now?
Will they exist in time for the next set of
capabilities you need?
20
Examples Of Different Timelines
  • Retail
  • After SLM want to provide access to configuration
    history data
  • Then, get more, better control of change requests
  • Telecom
  • After network management, will add customer
    service views
  • Then, add device change management

Theres one more..
21
One More Example
  • Online services
  • After change control and configuration history
    views
  • Then add service level monitoring

They all end up in the same place but take
different paths
22
To Understand The Trade-Off Decisions, You Must
Know
  • What do you want to do today?
  • understand the business problems, priorities and
    pain points
  • understand which existing solutions MUST be
    leveraged
  • How soon do you need to see those results?
  • understand how much pre-canned solution you need
    today, vs helping the vendor create the next
    solution

BUT, thats not all.
23
To Understand The Trade-Off Decisions, You Must
Know
  • What can you afford?
  • Current budget vs. potential cuts
  • People need training
  • What do you want to do next?
  • determine if the vendor will be ready in time

24
To Understand The Trade-Off Decisions, You Must
Know
  • How many different platforms can you live with?
  • Depends on how large you are
  • Depends on silo politics
  • Depends on vendor capabilities

25
Summary
  • Know and follow the business
  • Frameworks are necessary for everyone, but not
    everyones frameworks needs are the same
  • There is no such thing as a fully integrated
    solution
  • Understand what you need and when you need it,
    then partner with a vendor that has the same
    timeline for delivering capabilities
  • Consider on-going support, growth, expansion

26
Questions?
  • Ask the Expert time on the show floor Thursday,
    October 23 430 530PM
  • rlptak_at_ptaknoelassociates.com
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