SUNGARD AVAILABILITY SERVICES

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SUNGARD AVAILABILITY SERVICES

• Overview for New Jersey Higher Education
  Institutions
• In conjunction with NJEDge and SunGard Higher
  Education
• Ocean County College
• May 24, 2006

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SUNGARD AVAILABILITY SERVICES

• Our Background
• Our Services
• Our Unique Strengths for New Jersey Higher Ed.

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SUNGARD AVAILABILITY SERVICES

• SunGard Availability Services is an Information
  Availability solutions provider offering clients
  uninterrupted access to mission-critical data and
  systems

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OUR PROFILE COMPANY OVERVIEW

• Largest provider of Information Availability
  services in the world.
• Over 1 billion in annual revenue.
• Operating group of SunGard Data Systems, a
  4 billion company.
• Founded the commercial disaster recovery industry
  in 1979.
• A global organization with over 60 facilities
  and 10,000 clients spanning 10 countries.

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SUNGARD FACTS

• More than 60 locations with more than 3 million
  square feet of hardened facilities
• 100 recovery success rate on more than 2,000
  actual recoveries
• Operate resilient hosting and managed services
  facilities
• More than 5,000 business continuity plans written
  and 350,000 hours of consulting provided every
  year

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Business Continuity Planning Continuity Program
Management Information Security
Services Technical Services Availability
Engineering Services Software
System Management Services IT Outsourcing
Services Managed Security Services Managed
Storage Services Monitoring Services Network
Services Hosting Infrastructure Services
End-User Recovery Systems Recovery Mobile
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PROFESSIONAL SERVICES

• Business Continuity Planning
• Continuity Program Management
• Information Security Services
• Technical Services
• Availability Engineering Services
• Software - Paragon

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MANAGED IT SERVICES
System Management Services IT Outsourcing
Services Managed Security Services Managed
Storage Services Monitoring Services Network
Services Hosting Infrastructure Services
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MANAGED IT SERVICES AT-A-GLANCE
IT Outsourcing Mainframe Outsourcing, Production
Control Services, Mail and Print Services
Managed Security Services Managed Firewall,
Managed IDS, Vulnerability Assessment
Penetration Testing
Hosting Infrastructure Services SecureHosting
SecureCabinet, SecureSuite, Secure Cages, Secure
Space
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SYNERGY SUNGARD AVAILABILITY SERVICES AND
SUNGARD HIGHER EDUCATION

• Linking best practices in infrastructure with
  Higher Education subject matter expertise
• Digital Campus application management option
  (Banner, Matrix, PowerCAMPUS, etc.)
• Single vendor for ease in contracting

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BUSINESS CONTINUITY
Systems Recovery End-User Recovery Mobile
Offerings
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SYSTEMS RECOVERY
SunGard can support recoveries on over 30 current
and legacy platforms, including

• NCR
• NetFRAME
• RS/6000
• Sequent
• Sequoia
• Silicon Graphics
• Stratus
• Sun Microsystems
• Tandem
• UNISYS

• AS/400
• Compaq
• Data General
• Dell
• Digital
• FileNET
• Hewlett-Packard Company
• Hitachi Data Systems
• IBM

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FLAVORS OF SYSTEM RECOVERY

• RTO RPO Recovery Time Objective and Recovery
  Point Objective
• Tape-based recovery
• Electronic vaulting
• Replication or mirroring
• Active / active dual site production processing

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END-USER RECOVERY

• Over 20,000 end-user positions worldwide
• 1,000 in Carlstadt and 300 in Philadelphia
• Mobile options available
• Voice recovery
• Remote testing and recovery services

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SunGard Mobile Data Center (MDC)
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SunGard Mobile Data Center (MDC)
HP Midrange Platform
25 Server Setup
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SunGard Mobile Metro Center(MMC)
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SunGard Mobile Metro Center (MMC)
Double-expandable design providing 982 sq. ft. of
office and workgroup computing environment
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SunGard Mobile Metro Center2(MMC2)
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SunGard Mobile Metro Center2(MMC2)
175 Seat Workgroup setup for September 11th
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SunGard Mobile Generators
50 KW Portable Generator
37.5 KW Portable Generator
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SUMMARY

• Large, established, experienced
• Over 200 consultants rich in BC, DR and Security
  plan development expertise
• Equipment, facilities and people available for
  disaster use, with mobile offerings if desired
• Resilient hosting/managed services solutions
• Close affiliation with SunGard Higher Education
• Two major recovery/hosting facilities sharing
  network proximity with NJEDge