Title: Colorado Physician Health Program Annual Report July 2002
1Colorado Physician Health ProgramAnnual Report
July 2002 June 2003
- Executive Director Sarah R. Early, Psy.D.
- Medical Director Michael H. Gendel, MD
-
2Table of Contents
- New Referral Case Summary Page 3
- Number of New Referrals - Program History Page 4
- Source of New Referrals - Year-to-Date Page 5
- Primary Presenting Problem -Year-to-Date Page 6
- Specialty of New Referrals - Year-to-Date Pages
7-9 - License Status of New Referrals
Year-to-Date Page 10 - New Referrals Geographical Area
Year-to-Date Page 11 - Referrals Reactivations 1993 2003 Page 12
- Reactivations Year-to-Date Page 13
- Inactivations (Reasons/Outcome) -
Year-to-Date Page 14 - Program Highlights Pages 15-16
- Community Outreach Page 17
- Services Provided by CPHP Page 18
- CPHP Board of Directors and Staff Page 19
- APPENDIX
- Definition of Terms Page 21
3Annual New Referral Growth Reaches All-Time High
for License Non-Renewal Year!
- REFERRAL SUMMARY
- New Referrals Fiscal Year 2002-03 represents
the highest number of New Referrals for a medical
license Non-Renewal Year! When compared to
Fiscal Year 2000-01, the last fiscal year that
was not a BME license renewal year, CPHP
experienced an actual growth of 40 cases which is
an increase of 17. CPHP is pleased with the
continued growth of New Referrals throughout our
program history. CPHP encountered an expected
slight decrease in New Referrals of 12 when
compared to Fiscal Year 2001-02. This was likely
due to the fact 2002 was not a Colorado Board of
Medical Examiners (BME) license renewal year.
Fiscal year 2002-03 represents the second highest
number of New Referrals in CPHP history! The
average active caseload at any given period
during Fiscal Year 2002-03 was 356 clients. This
represents an increase of 5 compared to Fiscal
Year 2001-02 (340 active client caseload). - Primary Presenting Problem of New Referrals A
primary presenting problem area which best
represents the participant is identified by a
CPHP clinician following the completion of the
initial intake interview. This does not mean
that other problem areas are not present or being
addressed with the participant at CPHP. Rather,
the primary problem is identified for reporting
purposes. During Fiscal Year 2002-03, the three
most common primary presenting problems among the
204 New Referrals were Psychiatric (23),
Behavioral (20) and Substance Abuse (12). - Specialty of New Referrals During Fiscal Year
2002-03, the specialty most frequently seen at
CPHP was Family Practice (19), followed by
Internal Medicine (10). In an effort to better
understand the specialty of CPHP New Referrals,
CPHP located a comparison data set that
represents physicians of Colorado. See pages
7-9. Overall, CPHP has relatively similar New
Referral Client Specialty percentages when
compared to Colorado Physicians, with the
exception of slightly more prevalent CPHP clients
with the specialties of Family Practice and
Surgery. - Overview of New Referrals Of the 204 New
Referrals, 49 were voluntary and 51 were
mandatory. Of the total New Referrals this year,
67 had active Colorado licenses, 11 were
applicants, 10 had Colorado Training Licenses,
3 were under investigation or probation, and 2
had lapsed or inactive licenses. The remaining
7 of New Referrals did not have licenses, which
included medical students and physician assistant
students. CPHP served New Referrals from 23
counties of residence throughout Colorado with
the most frequent county of residence among New
Referrals being Denver County (24.5). - Outcome Year-to-date, CPHP inactivated
(closed) a total of 212 cases. Of the 181
evaluated, 168 (93) were inactivated with an
outcome considered successful and/or
satisfactory. CPHP is pleased with the continued
high satisfaction outcomes. - Total Referrals in CPHP History Since the
inception of the program in 1986, CPHP has
received 2,215 referrals and has served 1,898
participants. Of 2,215 referrals, approximately
14 were referred more than once.
4Annual Number of New Referrals Program History
1986 - Present
This graph shows the steady growth of numbers of
New Referrals in the history of the program.
Fiscal Year 2002-03 represents the highest number
of New Referrals for a medical license
Non-Renewal Year! When compared to Fiscal Year
2000-01, the last fiscal year that was not a BME
license renewal year, CPHP experienced an actual
growth of 40 cases which is an increase of 17.
CPHP is pleased with the continued growth of New
Referrals throughout our program history. CPHP
encountered an expected slight decrease in New
Referrals of 12 when compared to Fiscal Year
2001-02. This was likely due to the fact 2002
was not a Colorado Board of Medical Examiners
(BME) license renewal year. Fiscal Year 2002-03
represents the second highest number of New
Referrals in CPHP history! BME License
Renewal Years
5Source of New Referrals July 2002 June 2003
Continued High Self Voluntary Referrals
Client Medical Profession
Other Ph.D., DPM
N204
Other Family, Physician Health Programs,
Medical School, Physician Assistant Program, CPEP
- During Fiscal Year 2002-03, the highest single
source of New Referrals was Self referrals,
representing 33 of New Referrals. This is a
slight increase when compared to last year (30).
CPHP continues to be proud of the amount of Self
referrals to the program which demonstrates trust
and confidence in CPHP. - Significantly, 49 of New Referrals came to CPHP
voluntarily. 51 were mandatory referrals. Once
again, CPHP is proud of the high percentage of
referrals that are voluntary, as this reflects
the respect for the program among physicians in
the state and medical community. CPHP attributes
this high level of voluntary referrals to the
relationship building efforts made in the
community, the positive and caring approach of
CPHPs staff and provision of educational
materials that normalizes physician experiences
and illness. - The second highest single source of New Referrals
was the Colorado Board of Medical Examiners (BME)
(22), and Hospital (15) was the third highest
category of referral source. - For definitions of referral source categories,
see page 21. - The pie chart on the right reflects clients
medical profession. The majority of clients are
physicians without a resident status (69).
Residents (15) comprise the second largest group
served and physician assistants (PA) (5)
comprise the third largest group.
6Primary Presenting Problem of New Referrals
July 2002 June 2003
N204
- A primary presenting problem area which best
represents the participant is identified by the
clinical team following the completion of the
initial intake interview. This does not mean that
other problem areas are not present or being
addressed with the participant at CPHP. Rather,
the primary presenting problem is identified for
data collection and reporting purposes. - The three most common primary presenting problems
among the 204 New Referrals were Psychiatric
(23), Behavioral (20) and Substance Abuse
(12). This representation is similar to Fiscal
Year 2001-02 with the same top three categories
of Psychiatric (21), Behavioral (16) and
Substance Abuse (13).
7CPHP 2002-2003 Annual ReportSpecialty of New
Referrals
- In an effort to better understand the data about
CPHP New Referrals, CPHP created a data table
(see following page) comparing the data of Fiscal
Year 2002-03 CPHP New Referral Client Specialties
with data from the 2001 Colorado Physician Survey
Results. -
- The 2001 Colorado Physician Survey was developed
by the University of Colorado Health
Sciences/Colorado Area Health Education Centers
(AHEC) and the Colorado Board of Medical
Examiners (BME) as a collaborative effort to be
able to track the demographics of the physician
population in Colorado. The statistics from the
2001 Colorado Physician Survey were calculated
from a one-time voluntary survey distributed to
physicians with their licensing materials by the
Colorado Board of Medical Examiners. The
following statistics were computed from a
sub-sample of the data collected in 2001. The
data set for this analysis includes only
physicians whose primary practice site is in
Colorado and does not include any physicians
identifying themselves as residents or fellows.
The total sample size for this analysis was 6,352
individuals. - CPHP notes caution in interpretation of this data
for several reasons. First, the CPHP data set
includes all clients referred during Fiscal Year
2002-03 (residents, medical students, physician
assistant students, out-of-state clients, etc.)
while the 2001 Colorado Physician Survey data set
contains strictly Colorado physicians. Second,
the data sets were collected from different
years. Lastly, while the 2001 Colorado Physician
Survey data set is not all inclusive of the total
number of Colorado physicians, CPHP is utilizing
this data to assist in hypothesizing about CPHP
clients as compared to the general Colorado
physician population. To date, CPHP has been
unable to locate a source that collects complete
state-wide statistics regarding specialties of
licensed or practicing physicians within
Colorado. - The 2001 Colorado Physician Survey is the most
complete data set found. CPHP appreciates the
donation of this data to CPHP in an effort to
better understand CPHP New Referral Client
Specialty demographics.
8CPHP 2002-2003 Annual ReportSpecialty of New
Referrals Data Table
9CPHP 2002-2003 Annual ReportSpecialty of New
Referrals
- In analyzing the data table (previous page)
comparing the data of Fiscal Year 2002-03 CPHP
New Referral Client Specialties with data from
the 2001 Colorado Physician Survey Results, some
interesting information is gleaned. - When examining the percent of clients seen at
CPHP during Fiscal Year 2002-03, the specialty
most frequently seen at CPHP is Family Practice
(19). Clients with the specialty of Internal
Medicine followed at 10. Twenty-one percent
remained in progress, which means a specialty had
not yet been identified at the time of this
report. - When examining the valid percent of the
specialties represented, the majority of
specialties from the CPHP New Referrals are
represented to a corresponding percentage when
compared to the 2001 Colorado Physician Survey
Results. All of the CPHP New Referral
specialties are represented within 5 percent of
the 2001 Colorado Physician Survey Results except
for 2 specialties. Overall, CPHP has relatively
similar New Referral Client Specialty percentages
when compared to the physicians of Colorado (as
represented in the Colorado Physician Survey
Results). - The CPHP New Referral specialties of Family
Practice and Surgery are slightly more prevalent
when compared to Colorado Physician Survey
Results. Specifically, Family Practice
represents 25.4 of CPHP New Referrals and 16.8
of the Colorado Physician Survey data set. This
is a difference of 8.6. Surgery represents
10.0 of CPHP New Referrals and 3.9 of the
Colorado Physician Survey data set. This is a
difference of 6.1. - CPHP is unsure why this elevation is seen in
New Referrals with the specialties of Family
Practice and Surgery, however, the actual
difference in percent is slight. CPHP is
cautious in hypothesizing about the relevance of
this data due to the fact that the difference is
less than 10 in both specialties. CPHP will
continue to assess the CPHP data on a yearly
basis to determine if larger differences will
occur over time. - Unfortunately, the University of Colorado
Health Sciences/Colorado Area Health Education
Centers (AHEC) and the Colorado Board of Medical
Examiners (BME) presently do not plan to continue
to gather this information so the 2001 Colorado
Physician Survey will become quickly dated. CPHP
will continue to research sources that may gather
this information.
10License Status of New Referrals July 2002 June
2003
N204
-
- This pie chart shows the medical license status
of each New Referral to CPHP at the time of
referral. - Of the total New Referrals this year, 67 had
active Colorado licenses, 11 were applicants,
10 had Colorado Training Licenses, 3 were under
investigation or probation, and 2 had lapsed or
inactive licenses. The remaining 7 of New
Referrals did not have licenses, which included
medical students and physician assistant students.
11Colorado Counties Served by CPHP July 2002 -
June 2003
N
Other Other includes counties that
contain less than 10 physicians, based on 2001-02
BME listing of Colorado licensed physicians.
These counties are grouped into one category
(Other) to protect the confidentiality of clients
residing in those counties. Counties in this
category include Archuleta, Baca, Cheyenne,
Conejos, Crowley, Custer, Dolores, Hinsdale,
Jackson, Kiowa, Lake, Mineral, Park, Phillips,
Rio Blanco, Saguache, San Juan and Sedgwick.
County Served
Region Number Percent
Adams 5 2.5
Alamosa 1 .5
Arapahoe 15 7.4
Boulder 9 4.4
Broomfield 1 .5
Delta 1 .5
Denver 50 24.5
Douglas 9 4.4
Region Number Percent
El Paso 11 5.4
Fremont 1 .5
Huerfano 1 .5
Jefferson 19 9.3
La Plata 4 2.0
Larimer 3 1.5
Mesa 4 2.0
Moffat 3 1.5
Region Number Percent
Montezuma 1 .5
Montrose 3 1.5
Other 1 .5
Pueblo 5 2.5
Summit 1 .5
Weld 5 2.5
Out-of-State 8 3.9
In Process 43 21.1
YR 2002-03 204 100
Broomfield County is not indicated on this
map due to recent designation as a county.
- CPHP served New Referral clients from 23
counties of residence throughout Colorado during
Fiscal Year 2002-03. CPHP is pleased with the
efforts to assist clients throughout the state.
These results demonstrate the effective promotion
and utilization of CPHP services state-wide. - The most frequent county of residence among New
Referrals was Denver County at 24.5, followed by
Jefferson County at 9.3 and Arapahoe County at
7.4.
12Referrals Reactivations1993 - 2003
- Fiscal Year 2002-03 represents the highest
number of New Referrals for a Non-Renewal Year!
When compared to Fiscal Year 2000-01, the last
fiscal year that was not a BME license renewal
year, CPHP experienced an actual growth of 40
cases which is an increase of 17. CPHP is
pleased with the continued growth of New
Referrals throughout our program history. CPHP
encountered an expected slight decrease in New
Referrals of 12 when compared to Fiscal Year
2001-02. This was likely due to the fact 2002
was not a Colorado Board of Medical Examiners
(BME) license renewal year. Fiscal Year 2002-03
represents the second highest number of New
Referrals in CPHP history. - CPHP experienced the impact of license renewal
years in 93-94, 95-96, 97-98, 99-00 and 01-02.
Of the 204 New Referrals, 29 were reactivations.
This represents 14 of the total New Referrals.
This percentage is a slight decrease when
compared to Fiscal Year 2001-02 (19). CPHP
expects to again realize an increase in New
Referrals in the upcoming Fiscal Year.
13Reactivations35 Self-Referred/41 Voluntarily
July 2002 June 2003
Primary Presenting Problem
Referral Source
N29
- Reactivation refers to when a participant
returns to CPHP after having been inactivated. - Referral sources of reactivated clients are
depicted on the left pie chart. Of 29
participants who were reactivated, 35 Self
referred. This is similar to Fiscal Year 2001-02
when 39 Self referred. - 41 of reactivations came voluntarily to CPHP
during Fiscal Year 2002-03. Voluntary referrals
of reactivations have decreased when compared to
Fiscal Year 2001-02 which had 56 voluntary
reactivation. CPHP attributes the increase in
mandatory referrals of reactivations due to
improved workplace satisfaction. Namely,
workplaces have been pleased with previous CPHP
guidance on cases. If issues such as behavior
problems reoccur, workplaces readily re-refer to
CPHP. - Primary presenting problems of reactivated
clients are illustrated on the right pie chart.
These statistics reflect that reactivations most
commonly present with problems with Behavior
(28), followed by Substance Abuse (21) and
Psychiatric (17). The distribution of primary
presenting problem areas was proportionately
higher in the category of Behavior at 28 when
compared to percentages of total New Referrals
for the 2002-03 Fiscal Year (20). Substance
Abuse was also significantly higher in
reactivations (21) when compared to Annual New
Referrals (12). The New Referrals with a
primary presenting problem of Psychiatric were
proportionately lower for reactivations (17)
when compared to percentages of total New
Referrals for this Fiscal Year (23).
14176 Participants Inactivated (Reasons/Outcome)
July 2002 June 2003
Length of Active Status at CPHP
N212
License Status License has been inactivated/
surrendered Other Admin. complete, client
request, deceased, non-compliant, referred in
error
- Inactivation refers to when a case is closed at
CPHP. Definitions of inactivation reasons are on
page 21. - For Fiscal Year 2002-03, CPHP inactivated 212
participants and opened 204 new cases, resulting
in a net loss of 8 cases. The client load of
CPHP has virtually remained consistent from
Fiscal Year 2001-02 to Fiscal Year 2002-03. - Of 212 inactivations, 31 (15) declined
evaluation therefore, 181 clients were
evaluated. Of the 181 evaluated, 168 (93) were
inactivated with an outcome considered successful
and/or satisfactory. CPHP maintained its high
success rate when compared to Fiscal Year
2001-02, which also was 93. CPHP is pleased
with our continued high rate of satisfied
outcomes! - Length of Active Status at CPHP is depicted on
the right pie chart. The majority of
participants (65) completed the necessary
treatment in one year or less.
15Program Highlights
- CPHP Team Grows!
- Sarah R. Early, Psy.D., began her new position as
Executive Director on July 1, 2003. Dr. Early
brings a professional history of direct care,
administration and EAP experience. - CPHP welcomed new Board Directors George Dikeou,
Esq., Maureen Garrity, Ph.D., and Sandy Maloney! - CPHP hired a new Associate Medical Director,
David A. Iverson, MD! - CPHP expanded to include a position of
Development Specialist to assist CPHP in the
management and growth of the Spirit of Medicine
fundraising campaign. CPHP welcomed Susan Swern
to this newly created position. - CPHP Completes Office Expansion CPHP completed
an office expansion to achieve our newly
renovated addition of 1,138 square feet for an
office suite total of approximately 5,000 square
feet. This new space has been utilized to better
serve our clients, accommodate our expanding
staff and to allow for future growth. - Availability of Services In addition to CPHP
providing services to Colorado licensed
physicians and physician assistants, contracts
exist to provide services for University of
Colorado Health Sciences Center (UCHSC) Residency
Program, Medical School, and Physician Assistant
Program and Red Rocks Community College Physician
Assistant Program. CPHP was pleased to also
begin providing services to St. Josephs
Residency Training Program. - Spirit of Medicine Campaign CPHP completed the
annual Spirit of Medicine fundraising campaign
with successful results that exceeded last years
campaign! CPHP utilizes fundraising efforts to
supplement expenses that exceed the Peer
Assistance Budget. CPHP Board of Directors as
well as CPHP staff work together to cultivate and
extend fundraising efforts throughout the
Colorado medical community. We are pleased with
the show of support for CPHP and we are planning
to utilize the funds raised for projects to
continue improvement of client services. - HIPPA Through an extensive educational process
and consultation from numerous sources, it was
determined that CPHP has met the appropriate
standards to be in compliance with the Health
Insurance Portability and Accountability Act
(HIPPA).
16Program Highlights continued
- Federation of State Physician Health Programs
(FSPHP) CPHP continued active national
involvement with the FSPHP during Fiscal Year
2002-03. -
- CPHP Medical Director, Michael Gendel, MD, was
elected President of FSPHP in May, 2003. He will
serve a two year term. CPHP is proud to have
Colorado representative, Michael Gendel, MD,
provide his leadership and expertise as President
to this national organization. - CPHP representatives Michael Gendel, MD, Sarah
Early, Psy.D, Stephen Dilts, MD, Doris Gundersen,
MD, and Scott McClure, MD, attended the FSPHP
Annual Meeting in Chicago, IL in May, 2003.
Presentation topics addressed at this meeting
included toxicology and methodology of random
testing, diversity of state programs, pain
management for professionals, boundaries
prescribing and professional relationships,
workplace behavioral monitoring and spirituality
and mindfulness. CPHP representatives welcomed
the opportunity to network with colleagues from
other Physician Health Programs and gain valuable
information about physician health related
issues. - In October 2002, CPHP hosted the Annual
Conference and Meeting of the Western Region of
the FSPHP in Vancouver, British Columbia, Canada.
The theme of this conference was Cultivating
Effective Relationships. In addition to many
presentations, a panel presentation and
discussion on Strengthening Relationships Between
Regulatory Boards and Physician Health Programs
was initiated by representatives from Colorado,
New Mexico and British Columbia. Colorado was
represented by Susan Miller, Program
Administrator of the Colorado Board of Medical
Examiners and Michael Gendel, MD, Medical
Director of the Colorado Physician Health
Program. CPHP was pleased to host this
informative and collaborative conference. - CPHP Establishes New Policy for Credentialing and
Status Reports Due to increasing demand on CPHP
to provide the indirect service of assisting
medical entities and organizations in the
credentialing process through the provision of
credentialing and status reports, CPHP has
established a new policy that will charge a 35
fee per ongoing report of this nature, effective
July 2003. Thus far feedback has been accepting,
as charging for these types of reports tend to be
standard practice. - Finance and Peer Assistance Budget CPHP
finished Fiscal Year ending June 30, 2003, with a
Program Operations Year-to-Date Net Loss of
33,150.12. This can be attributed to increased
Corporate insurance expense, costs associated
with office expansion and increased computer
service expense. This Net Loss was supplemented
with cash reserves from the annual Spirit of
Medicine Campaign.
17Community Outreach Highlights
- Executive Director Community Outreach Sarah
Early, Psy.D., made a concentrated effort to meet
the medical community of Denver and Colorado. - An Open House was held on August 23, 2002 for
CPHP treatment providers and various community
members. - Individual and group meetings were held for the
Colorado Board of Medical Examiners staff,
Attorneys General, hospital administrators and
medical office staff, medical and physician
assistant training programs and various other
medical organizations. Annual reports were
prepared and presented to appropriate agencies. - Additional meetings were conducted with COPIC,
Colorado Medical Society, Colorado Society of
Osteopathic Medicine, Center for Personalized
Education for Physicians (CPEP) and other
professional peer assistance programs for other
licensing agencies, Employee Assistance
Professionals Association, and treatment
facilities. - Physician Stress and Stress Management Seminars
CPHP and COPIC have continued to partner to
provide the second series of Physician Stress and
Stress Management Seminars to educate physicians
about the importance of stress management to
attain good health. The first series of
presentation were completed in Aurora, Colorado
Springs, Denver, Fort Collins, Grand Junction,
Greeley, Longmont, Thornton, Trinidad, and Wheat
Ridge. The second series of presentation have,
thus far, have been presented in La Junta,
Loveland, Metro Denver and Sterling. The second
series will be completed in Steamboat Springs,
Louisville, and Boulder. - Additional Community Presentations In addition
to the presentations on Physician Stress, CPHP
conducted presentations and exhibits about CPHP
and related physician health topics. Audiences
included Residency Programs, Medical and
Physician Assistant Programs, Medical Societies,
Medical Staff Offices and Group Practices. - Community Meetings Referral source meetings were
held with community entities including hospital
administration and medical staff offices medical
and physician assistant training programs
residency programs and affiliate organizations.
Issues addressed included, how CPHP and the
organization may work best together, building
relationships with referral sources and improving
CPHP services. Workplace consultation continues
to be an important element of CPHP services.
CPHP participants or participants potential
workplaces seek assistance from CPHP on
identifying problems, interventions strategies,
how to make referrals, and documentation.
Lastly, CPHP made participant monitoring visits
to various areas in the state outside of Metro
Denver including Boulder, Colorado Springs,
Durango, Fort Collins, Grand Junction and Pagosa
Springs.
18Services Provided by CPHP
- Client Services
- Assessment
- Treatment referral
- Monitoring and support
- Family support
- Documentation
- Workplace and Referral Source Services
- Consultation on identifying physicians who need
assistance - Consultation on making referrals
- Workplace consultations
- Educational presentations
- Medical Community Services
- Promote physician health awareness
- Educational presentations
- Partnership with organizations to meet special
needs - Develop meaningful research on physician health
19CPHP Board of Directors and Staff
20APPENDIX
21Definition of Terms
REFERRAL SOURCES For the purpose of this report,
the following definitions are applied Self
Voluntary referrals who request services on their
own and there are not consequences with other
entities or organizations if they do not follow
through. Board of Medical Examiners (BME)
Any written referral made by the BME or required
evaluations as part of the application or renewal
process to Colorado Administrative (Admin)
Dept. Heads, Directors, Partners, Presidents,
CEOs (which are not part of a hospital system).
For example, Vail Clinic, CFO of a Radiology
group, managed care such as Kaiser
Permanente Hospital MEC, Medical Staff
Offices, Quality Management, Chief of Staff,
Credentialing Committees Resident Program
(Res Prog) Any referrals made by Residency
Directors and personnel Peer Any MD, DO, or
PA that does not fit into another
category Treatment Provider (Tx Prov)
Professionals in community that provide treatment
to CPHP participants Malpractice A
malpractice company Attorney Referrals made
by a physicians attorney Medical School Any
referrals made by the Medical School Faculty,
administration and personnel Physician
Assistant Program Any referrals made by a
Physician Assistant School Faculty,
administration and personnel REASONS FOR
INACTIVATION Treatment Completed (Tx Comp)
Client has completed the CPHP recommended
treatment and/or monitoring Evaluation
Completed (Eval Comp) Client referred for
evaluation, no treatment or monitoring
recommended. Used for most out of state
referrals Evaluation Declined (Eval Declined)
Client referred for evaluation and refused or
declined to have evaluation. Client self-referred
and did not follow through with evaluation and/or
cannot be located Relocated Client relocated,
typically out of state Client Request (Client
Req) Client is self-referred or voluntarily
referred for evaluation. Client does not follow
through with treatment because the circumstances
have changed and the client does not feel
services are necessary Declined Treatment
(Declined Tx) Client declined the treatment
recommendations. Typically used for self
referrals who have an evaluation, treatment is
recommended however client does not follow
through Other Any reason that does not fit
another category License Denied Client was
involved with CPHP as license applicant and
license was denied Non-Compliance Client
inactivated by CPHP because client did not comply
with CPHP treatment and/or monitoring
recommendations. Typically used for voluntary
referral with no concern for patient safety
issues. Admin Completed Used historically
for reactivations who are opened for
documentation requests