The Control of an International Transportation Chain

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• The Control of an International Transportation
  Chain
• Solutions for the Customers Needs

Logistics Oulu 2002
Timo Jaakkola 28.8.2002
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Deutsche Post World Net
Turnover EURO 33,4 bn over 300 000 staff
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Contents

• Market Trends
• Continual Research and Development
• Global Solutions
• Near the Customer in Finland

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The Most Important Market Trends
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Contents

• Market Trends
• Continual Research and Development
• Global Solutions
• Near the Customer in Finland

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Deutsche Post World Net is building a new
business concept
Increasingly, customers want to purchase all
services from one supplier (one-stop-shopping)
Electronic commerce
Comprehensive product range
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Producing Global Delivery Chain Solutions
Sales and Marketing (customer)
Product Development and Planning (customer)
The Control of Recycled Material
Customer service
Information flow
Demand Forecasts
Deliveries to Customers
Outbound Logistics
Inbound Logistics
Materials Planning
Monitoring the Orders
Monetary flow
Monitoring the Suppliers
Monitoring the speed of circulation
Storage
Haulage
Production (customer)
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All Services from One Supplier
A Customer of the Deutsche Post World Net Group

• Domestic / global demand
• Outsourcing the value added chain either entirely
  or partly

Customer Relationship Manager

• The unit, whose business relations are the
  strongest, is responsible for the management of
  the client relations
• The sales support system

Inter-continental AccountManager
Solutions AccountManager
Eurocargo AccountManager
Other DPWN(FINANCIAL SERVICES,
MAIL)AccountManager
Express(Euro Express, DHL) AccountManager
Country
Country
Country
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We Enable the Operation of Seamless Information
Flows Between Different Applications / Service
Providers
Planning the Delivery Chain
Planning
Management and Handling of Orders
Direction
Monitoring the Delivery Chain
Monitoring
Data Transfer The Backbone of Operations
Data Transfer
Other logistics service providers
EUROCARGO applications
INTERCONTI-NENTAL applications
SOLUTIONS applications
Clients and their suppliers / clients
Performance
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Danzas/Deutsche Post World Net Specialises in
Providing the 4PL Service
Customer
Customer
Customer
4PL

Data Transfer System
Call
3PL
3PL
IT-application
Finance
centre
storage
transport
suppliers
services
The fourth party logistics provider is the
integrator of the logistics chain, who takes care
of both
the control of the logistics and the purchase and
carrying out of physical operations together with
other service providers and thereby offers the
client a comprehensive delivery chain solution.
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Danzas Produces Integrated Solutions for
Electronic Commerce
Seller
Logistics service provider
Cargo haulers
Buyer
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Contents

• Market Trends
• Continual Research and Development
• Global Solutions
• Near the Customer in Finland

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4 Basic Elements of the Danzas Strategy
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Danzas One-stop Shopping for All B2B Logistics
Needs Globally
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Danzas Operates in 150 Countries

• Covering 95 of the global GDP

• 800 locations
• 45,000 employees
• 430 terminals/storages
• 3.1 million m2 of storage space

• Global client base 50 of the Forbes 500
  companies using logistics services

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Data Management the Backbone of All Logistics
Operations
Europe
900 IT experts globally
50 million EDI messages / year
Staines
Paris
Seattle
Darien
Singapore
30.000 Danzas IT users globally
North and Latin America
Asia and Australia
Operative centres
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Contents

• Market Trends
• Continual Research and Development
• Global Solutions
• Near the Customer in Finland

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Danzas in Finland
Oulu
Vaasa
Kuopio
Tampere
Jyväskylä
Lahti
Hämeenlinna
Kotka
Pori
Hamina
Turku
Vantaa
Helsinki
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Danzas in Finland

• Comprehensive logistics solutions

• Air cargo
• Sea cargo
• Project transportations

• International road, rail and combination
  transportation pakettikuljetukset
• Temperature controlled transportation
• Project transportations
• Transit transportations and storage
• Fair and event logistics
• Forwarding services

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Domestically Kelpo Kuljetus Fi Oy

• Subsidiary managing domestic transportations
• (Danzas ASG Erocargo Oy 51, Suomen Posti Oyj
  49)
• 24 regional locations
• Punctual transportation network with set routes
• Transportation on an overnight basis
• Real time data management solutions, for
  example in the planning of the route and load
• Approximately 7000 Danzas shipments weekly

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Danzas Interactive

• A Virtual Office on the Internet, where the
  client can do business with Danzas
• - up to date information and electronic services
• - safe a personal username and password
• - the customer can work when it is most
  convenient for him
• - fast and easy to use operation

• Schedules
• Client specific prize calculator
• Ordering a delivery
• Monitoring a dispatch
• Client specific reports

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• During this presentation, Deutsche Post World Net
  and Danzas delivered to the destination 8
  million letters, 267,000 parcels and 7,400
  air/surface/sea shipments globally.
• Reliably. On time.
• Thank you.