Slaids 1

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Project Transfer of Quality Ensurance Tools for
European Rural Tourism Sector (QUALITOOL) 2008-2
010
Antra Damberga, Latvian Country
Holidays EUROGITES GA, 15. 17.05.09.
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Project partners
1. Bulgarian Association for alternative tourism
BAAT  www.baatbg.org 2. Greek Network of Rural
Accommodationwww.guestinn.com 3. European
Federation  of Farm and Village Tourism
EUROGITESwww.eurogites.org 4. Andalusian Network
of Rural Accommodationwww.raar.es 5. Chamber of
Agriculture and Forestry of Slovenia, Agriculture
and Forestry Institute Celjewww.kgzs.si
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Expected results

• Web based training Tool for RT quality consisting
  of
• Web based quality check for minimum
• RT accommodation quality criteria in Europe
• Inspectors manual
• Virtual training module, illustrating with
• pictures the minimum quality criteria

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Project events

• International RT quality seminar in Latvia in
  June 2010
• Dissemination of progress and results in the
  European RT congress

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Project progress customer review

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Project progress RT quality review

• 1. Great diversity in
• management of RT quality schemes state and
  privately run
• structure of quality criteria, grading levels,
  validity of inspection
• financing models
• training availability
• 2. More similarity in customer complaints/quality
  problems
• 3. Few organisations receive customer feedback
  on RT services

Review accessible from project web site
http//www.celotajs.lv/cont/prof/proj/Leonardo200
8/Leonardo2008.html
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Thank you for your attention!
Lauku celotajs 12-21, Vilipa str. Riga,
LV-1083 asnate_at_celotajs.lv www.celotajs.lv