Question 1: The professor expects students to prepare for each class'

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WCET 2002November 8, 2002

• Thomas W. Peterman, Ph.D.
• Vice President for Distance Learning
• Park University
• 8700 NW River Park Drive
• Parkville, MO 64014
• 816-584-6280
• tomp_at_mail.park.edu

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Here's What They Say

• Feedback from more than 13,000 online students

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Park UniversityChanging the world one degree
at a time

• Traditional Education
• Extended Learning
• Online Learning

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Park UniversityTraditional Programs

• Established in 1875
• Located in Parkville MO
• 2000 students at Parkville campus
• Serving the Kansas City metropolitan area

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Park UniversityExtended Learning Program

• School for Extended Learning (SEL) established
  in 1972
• Currently serves 14,000 students at 36 campuses
  in 20 states
• Most sites at military installations
• Focus on non-traditional students

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Park UniversityOnline Learning Program

• Pilot course offered in 1996
• Currently 6,300 enrollments in nearly 100
  online courses
• Fully accredited by the North Central
  Association (NCA)

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Distance Learning Instructional Format

• Park online instruction is
• Web based
• Asynchronous
• Instructor led
• Generally 8 week terms

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Bachelor of Science Degree Completion Programs

• Management
• Management/Computer Info Systems
• Criminal Justice Administration
• Social Psychology
• Management/Human Resources
• Management/Marketing

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Master of Arts Degrees

• MBA
• Management
• International Business
• Health Care Administration
• MPA
• Public Management
• Government-Business Relations
• Non Profit Community Services Mgt
• MEd

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Student Opinion Surveys

• Each term each student is asked to complete a
  student opinion survey in each class
• Generally two-thirds of the students each term
  complete the surveys
• Responses are tabulated and returned to each
  instructor within two weeks after the end of the
  term
• Summary data from all classes is analyzed

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Student Opinion Surveys

• Student surveys consist of
• 23 questions where students are forced to select
  an answer and
• 8 open-ended questions

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Participation

• Over the past year (five terms) 13,171 of the
  19,848 enrolled students submitted responses
  (66.39)

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Question 1 The professor expects students to
prepare for each class.
1. Always 11,213 85.43 2.
Frequently 698 5.32 3. Sometimes
85 0.65 4. Rarely 19
0.14 5. Never 4
0.03 6. Does not apply 1,107 8.43

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Question 2 The professor was available for
consultation and advice.

• 1. Always 9,915 75.24
• 2. Frequently 1,952 14.81
• 3. Sometimes 652 4.95
• 4. Rarely 228 1.73
• 5. Never 60 0.46
• 6. Does not apply 370 2.81

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Question 9 This course required more effort/time
than a typical non-Internet course.

•  
• 1. Strongly Agree 4,145 31.47
• 2. Agree 4,024 30.55
• 3. Neutral 3,886 29.50
• 4. Disagree 1,041 7.90
• 5. Strongly Disagree 75 0.57
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Question 10 I learned more from this course than
a typical non-Internet course.

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• 1. Strongly Agree 2,637 20.09
• 2. Agree 4,059 30.92
• 3. Neutral 5,160 39.31
• 4. Disagree 990 7.54
• 5. Strongly Disagree 281 2.14
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 Question 14 The course objectives as outlined
in the syllabus were implemented. 

•  
• 1. Yes 12,834 97.40
• 2. No 137 1.04
• 3. Does Not Apply 206 1.56

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Question 19 On average, the number of hours I
spent on this course each week was

•  
• 1. Less than 4 hours 360 2.75
• 2. 4 to 8 hours 8,535 65.17
• 3. More than 8 hours 4,202 32.08
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Question 20 On average, I signed on to the
online course

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• 1. Once per week 204 1.59
• 2. Twice per week 2,920 22.76
• 3. 3 or 4 times per week 5,457 45.54
• 4. More than 4 times per week
  4,246 33.10

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Question 22 Overall I would rate this
instructor

•   1. Excellent 6,185 46.94
• 2. Above Average 4,399 33.38
• 3. Average 2,057 15.61
• 4. Below Average 341 2.59
• 5. Really Poor 195 1.48
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Tom PetermanVice President for Distance
LearningPark Universitytomp_at_mail.park.edu
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DiscussionQuestions
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Question 3 The professor offered and encouraged
alternate viewpoints. 

• 1. Always 8,794 66.74
• 2. Frequently 2,273 17.25
• 3. Sometimes 885 6.72
• 4. Rarely 310 2.35
• 5. Never 174 1.32
• 6. Does not apply 741 5.62
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Question 4 The professor encouraged students to
discover the linkage among ideas and arguments.

• Always 8,995 67.02
• Frequently 2,335 17.72
• Sometimes 802 6.09
• Rarely 208 1.58
• Never 136 1.03
• Does not apply 701 5.32

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Question 5 The criteria and grading scale
presented in the syllabus were used to evaluate
performance. 

• 1. Always 11.214 85.10
• 2. Frequently 1,157 8.78
• 3. Sometimes 308 2.34
• 4. Rarely 79 0.60
• 5. Never 59 0.45 6.  Does
  not apply 360 2.73

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Question 6 The required readings (for example
texts, internet links) were complementary to the
professors presentation.

• 1.  Always 10,081 76.50
• 2.  Frequently 1,582 12.01
• 3.  Sometimes 476 3.61
• 4.  Rarely 101 0.76
• 5.  Never 86 0.65
• 6.  Does not apply 851 6.47
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Question 7 The professor effectively presented
the subject material in this course. 

• 1. Always 8,876 67.35
• 2. Frequently 2,049 15.55
• 3.  Sometimes 662 5.02
• 4. Rarely 213 1.62
• 5.  Never 153 1.16
• 6.  Does not apply 1,225 9.30

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Question 8 The professor identified reference
resources and encouraged their use. 

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1. Always 8,995 68.26
2.  Frequently 2,208 16.76 3.  Sometimes
922 7.00 4.   Rarely 235
1.78 5.   Never 133 1.01 6.
Does not apply 684 5.19

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Question 11 I would take additional courses via
this format (Internet).

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• 1. Strongly Agree 7,528 57.13
• 2. Agree 3,517 26.69
• 3. Neutral 1,626 12.34
• 4. Disagree 299 2.27
• 5. Strongly Disagree 207 1.57

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Question 12 The method and technology used to
deliver the online course materials over the
Internet were effective.

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• 1. Strongly Agree 5,481 41.62
• 2. Agree 5,550 42.14
• 3. Neutral 1,701 12.92
• 4. Disagree 322 2.45
• 5. Strongly Disagree 115 0.87
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Question 13 I received a course syllabus by the
2nd class period. 

• 1. Yes 12,827 97.34
• 2. No 60 0.46
• 3. Does Not Apply 290 2.20

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Question 15 A proctored exam was required in
this course

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• 1. Yes 12,955 98.32
• 2. No 33 0.25
• 3. Does Not Apply 189 1.43
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Question 16 The professor directed students to
outside resources that were related to the course
materials.

• 1. Yes 10,709 81.27
• 2. No 825 6.26
• 3. Does Not Apply 1,643 12.47
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Question 17 The professor used a variety of
teaching styles.

• 1. Yes 8,501 64.51
• 2. No 1,645 12.48
• 3. Does Not Apply 3,031 23.00

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Question 18 I believe I am more prepared to move
up to more difficult sequential courses and/ or
apply what I learned outside the classroom.

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• 1. Yes 11,730 89.02
• 2. No 651 4.94
• 3. Does Not Apply 796 6.04
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Question 21 I needed to contact the
instructor 

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• 1. Almost never 8,778 66.62
• 2. Once per week 3,800 28.84
• 3. Twice per week 504 3.82
• 4. More than twice per week
• 95 0.72

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Question 23 The course is

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• 1. A degree requirement 9,684 73.49
• 2. A major requirement 2,028 15.39
• 3. An elective 1,465 11.12

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24. What do you believe the instructor has done
especially well in teaching this class? 25.
What do you believe the instructor might have
done to improve his/her teaching habits? 
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26. What do you see as the primary
advantages of taking courses via the
Internet? 27. What would be the primary
disadvantage of taking courses via the Internet?
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28. Online library resources are currently made
available to Internet students by Park
University. If you used these resources, briefly
share your experiences or if you didnt use them,
please indicate why you didnt.
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 29. Online tutoring services are offered to
Internet students through Smarthinking.com If you
used these services this term, please share you
reaction and comment on whether Park University
should continue making these services available
to online students. 
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30. What specific problems did you encounter that
were caused by taking this course in the Internet
format?31. Please briefly type any additional
comments you would like to make about the course.