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Thailand Country Report 2008 on Information Technology

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Title: Thailand Country Report 2008 on Information Technology


1
Thailand Country Report 2008on Information
Technology
Prof.Dr. Srisakdi Charmonman Chairman of Thailand
Chapter of the Computer Society of the IEEE
charm_at_ksc.au.edu
www.charm.au.edu
Keynote Address presented to IEEE Thailand
Section International Conference on Computer
and Information Technology 2008, Rama Garden
Hotel, Bangkok, Thailand. November 4-5, 2008.
2
Thailand Country Report on IT
  • Introduction
  • eThailand and eGovernment
  • eCommerce
  • eIndustry
  • eEducation

2
3
Thailand Country Report on IT
  • eSociety
  • eParliament and eCourt
  • IT Infrastructure
  • Concluding Remarks

3
4
  • Introduction.
  • Computerization in Thailand may be said to have
    started in the year 1961 when HM the King
    visited IBM plant in San Jose, California, USA.
  • HM the King provided inspiration for Thailand to
    use computers for social and economic
    development.

4
5
Introduction (Cont.)
  • In order to prepare human resource for the
    computerization project, it was decided to give
    a scholarship to study for Ph.D. in the field of
    IT to the one who got the highest grade in the
    Masters program at the SEATO School (South East
    Asia Treaty Organization) which later became AIT
    (Asian Institute of Technology), and the
    recipient was Srisakdi Charmonman, in the year
    1961.

5
6
Introduction (Cont.)
  • He earned his Ph.D. in Engineering Computations
    at Georgia Institute of Technology in the
    United States in June 1964, becoming the first
    Thai to earn a Ph.D. in the IT field.

6
7
Introduction (Cont.)
  • Also in 1964, the first two computers were
    installed in Thailand while Singapore had the
    first computer installed that year and Malaysia
    had none.
  • Thus, it may be said that Thailand was ahead of
    both Singapore and Malaysia in the IT field in
    the year 1964.

7
8
Introduction (Cont.)
  • On August 8, 1967, ASEAN (Association of South
    East Asian Nations) was established in Bangkok
    with five member countries and later increased
    to ten countries in April 1999.

8
9
Introduction (Cont.)
  • In September 1999, eASEAN was initiated with
    eASEAN Task Force as a high-level public-private
    sector advisory body.

9
10
Introduction (Cont.)
  • Prof.Dr. Srisakdi Charmonman was appointed the
    private-sector member from Thailand in his
    capacity as the Project Manager of the eCommerce
    Pilot Project of the Ministry of Commerce and the
    Founding Chairman of Internet KSC, the first and
    largest ISP (Internet Service Provider) in
    Thailand at that time.

10
11
Introduction (Cont.)
  • ASEAN was the first to create a regional ICT
    development initiative, i.e. in the year 1999
    while eEurope was established in the year 2000.

11
12
Introduction (Cont.)
  • In June 2003, ASEAN initiated another IT-related
    project called eABC (eASEAN Business Council)
    which was formally established in the year
    2004.

12
13
Introduction (Cont.)
  • Prof.Dr. Srisakdi Charmonman was appointed by
    the Minister of Information and Communication
    Technology to be the Head of the Thai delegation
    and was voted Chairman of eABC.
  • With the lead of eASEAN, Thailand established
    eThailand.

13
14
Introduction (Cont.)
  • Presented in this paper are
  • - eThailand - eGovernment- eCommerce -
    eIndustry- eEducation - eParliament- eCourt -
    IT Infrastructure

14
15
2. eThailand and eGovernment.
  • With the encouragement of ASEAN for all member
    countries to promote the utilization of ICT in
    the region, Thailand established eThailand in
    the year 1996 in the First National IT Policy of
    Thailand, called IT 2000.
  • IT 2000 was approved by the Cabinet, including a
    master plan to improve and develop IT
    infrastructure and computerization.

15
16
eThailand and eGovernment (Cont.)
  • IT 2000 consists of three pillars and three
    pilot projects.
  • The three pillars are - National Information
    Infrastructure- Human Resource- Good Governance

16
17
eThailand and eGovernment (Cont.)
  • The three pilot projects are - SchoolNet to
    provide Internet access to schools- GINet to
    develop Government Information Network- IT laws
    to draft Cyber Laws to be submitted to
    Parliament to provide legal framework to
    support IT applications in Thailand

17
18
eThailand and eGovernment (Cont.)
  • In the year 2002, IT 2010 was approved by the
    Cabinet as the second phase of eThailand with
    three components- building knowledge-based
    human capital- promoting innovation in
    economic and social systems- strengthening
    information infrastructure and industry.

18
19
eThailand and eGovernment (Cont.)
  • There are three goals for IT 2010.
  • The first goal is that by the year 2010, Thailand
    will be developed towards a Knowledge-Based
    Society and become one of the top countries in
    the second group of the four groups classified by
    the UN.

19
20
eThailand and eGovernment (Cont.)
  • The four groups classified by the UN- The first
    group is the Leaders- The second group the
    Potential Leaders- The third group the
    Dynamic Adopters- The fourth group the
    Marginized Countries.

20
21
eThailand and eGovernment (Cont.)
  • The second goal of IT 2010 is to develop
    Thailand such that by the year 2010, 30 of the
    total workforce in Thailand will be knowledge
    workers.
  • The third goal of IT 2010 is to bring
    knowledge-based industries to 50 of GDP.

21
22
eThailand and eGovernment (Cont.)
  • In developing IT 2010, there are five flagships.
  • They are- eGovernment - eCommerce -
    eIndustry- eEducation- eSociety

22
23
eThailand and eGovernment (Cont.)
  • The eGovernment flagship is mainly to enhance
    public services thru the Internet such as by
    providing eRevenue and eRegistration.
  • The eCommerce flagship is to promote selling of
    Thai products and services thru the Internet.

23
24
eThailand and eGovernment (Cont.)
  • The eIndustry flagship is to promote the use of
    computers and Internet in Thai industries.
  • The eEducation flagship is to use IT in
    education and provide education thru the
    Internet.
  • The eSociety flagship is on bridging the digital
    divide, quality of life, culture, health, and
    public participation.

24
25
eThailand and eGovernment (Cont.)
  • In addition to eGovenment, eCommerce, eIndustry,
    eEducation, and eSociety, IT 2010 also includes
    - National IT Infrastructure - IT
    Liberalization

25
26
eThailand and eGovernment (Cont.)
  • National IT Infrastructure is focused on
    improvement of IT infrastructure in Thailand
    for new economy or digital economy, i.e. -
    public telecommunication network, - IT
    applications, - IT-related human resource, - IT
    laws, and related matters.

26
27
eThailand and eGovernment (Cont.)
  • IT Liberalization is concerned with
    liberalization of - telecommunication services
    - free trade agreement (FTA) - related matters.

27
28
eThailand and eGovernment (Cont.)
  • In comparison with other countries, there is a
    list of IT Industry Competitiveness Index from
    www.eiuresources.com which stated that
    Thailand ranked 42th in the year 2008, and 41st
    in the year 2007.

28
29
eThailand and eGovernment (Cont.)
  • Table 1 shows the top 10 countries in the year
    2008 together with their ranks in the year 2007.
  • Table 2 shows the ranking for countries in Asia,
    with Thailand ranking higher than Philippines,
    India, Russia, China, Indonesia, and Vietnam.

29
30
Table 1. Top 10 Countries with IT Industry
Competitiveness Indices, 2008
30
                   
31
Table 2. IT Industry Competitiveness Index in
Asia 2008
31
32
eGovernment (Cont.)
  • There are three main objectives of eGovernment
    for Thailand.
  • The first objective is to provide government
    services for the public thru the Internet which
    may be said to be the front office part of
    eGovernment.

32
33
eGovernment (Cont.)
  • The second objective is to provide the back
    office part of eGovernment which is to develop
    all the systems to support the front office
    part.
  • The third objective is to develop good
    governance for all government services.

33
34
eGovernment (Cont.)
  • The major goal of eGovernment is to have 100 of
    services or the front office part operational
    by the year 2010.
  • Five strategies for eGovernment were declared.

34
35
eGovernment (Cont.)
  • The first strategy of eGovernmentis to establish
    plans and budgets- the IT Master plan for the
    public sector- the operational plan for each
    department of the Ministry

35
36
eGovernment (Cont.)
  • The second strategy for eGovernment is mainly to
    establish organizational reform or Cabinet
    resolutions for the establishment of a central
    organization to map out a plan for development
    and promotion of IT application in the public
    sector.

36
37
eGovernment (Cont.)
  • The third strategy for eGovernment is mainly to
    develop the public sector workforces with
    appropriate IT knowledge and skills at all
    levels- top executives- intermediate
    executives- operational officers- IT officers

37
38
eGovernment (Cont.)
  • The fourth strategy for eGovernment is to
    improve public administration by establishing
    standards for back-office software applications
    and assigning responsibilities for the
    development of five back-office applications.

38
39
eGovernment (Cont.)
  • Five back-office applications are- record
    keeping- inventory control- human record
    management- finance and accounting- budgeting
    works

39
40
eGovernment (Cont.)
  • The fifth strategy for eGovernment is to improve
    public services in three aspects.
  • The first aspect is to use IT to provide the
    public with efficiency, convenience, speed,
    coverage, and quality.

40
41
eGovernment (Cont.)
  • The second aspect is for all agencies to be able
    to share information.
  • The third aspect is to promote cooperation among
    the public sectors, government agencies, and
    private agencies that extend service to the
    general public.

41
42
eGovernment (Cont.)
  • From the United Nation eGovernment Survey 2008
    From eGovernment to Connected Governance the
    ranking for South Eastern Asia is shown in Table
    3.

42
43
Table 3. eGovernment Readiness
43
44
eGovernment (Cont.)
  • Thailand has implemented several eGovernment
    projects.
  • The eRevenue project will be given as an
    example.

44
45
eGovernment (Cont.)
  • eRevenue in Thailand is one of the most
    successful eRevenue projects in the world as can
    be seen from the fact that by March 31, 2008
    74 of all taxpayers use the Internet for
    filing their income taxes.

45
46
eGovernment (Cont.)
  • The eRevenue services include the followings
    - Tax Identification Number (TIN), and
    Personal Identification Number (PIN)- Information
    for VAT Refund for Tourist - VAT Registrant
    Information

46
47
eGovernment (Cont.)
  • - VAT Exempted Jewelry Business Information
  • Personal Income Tax Calculation
  • Tax Collection Summary Information
  • Joint Venture and Foreign Company Information
  • Corporate Income Tax Information

47
48
eGovernment (Cont.)
  • There are about 13.4 millions Internet users in
    Thailand in the year 2008.
  • That number is about 20.5 of the population and
    should increases gradually.
  • When the number of Internet users increases, the
    number of those filing income tax thru the
    Internet will increase accordingly.

48
49
eGovernment (Cont.)
  • In addition to eRevenue, many departments of
    government and private organizations
    implemented eGovernment such as - Department
    of Business Development- Department of
    Employment- Department of Provincial
    Administration

49
50
eGovernment (Cont.)
  • The Social Security Office
  • TOT Corporation Limited
  • CAT Telecom Public Company Limited
  • Bangkok Metropolitan Administration

50
51
3. eCommerce
  • The goal of the eCommerce part of eThailand is to
    use eCommerce technology to enhance the
    competitiveness of Thai entrepreneurs in export,
    trade and services, and domestic consumption.
  • Eight development strategies were announced.

51
52
Ecommerce (Cont.)
  • The first eCommerce strategy is to implement a
    proactive policy by- announcing eCommerce as a
    national strategy- promoting the formation of
    an eCommerce policy in each sector- creating a
    mechanism for the formation of international
    negotiations.

52
53
Ecommerce (Cont.)
  • The second eCommerce strategy is to increase
    awareness to boost eCommerce activities by -
    promoting the dissemination of eCommerce
    knowledge and information- developing electronic
    public services delivery - developing
    eProcurement system

53
54
Ecommerce (Cont.)
  • The third eCommerce strategy is to- expedite
    the legislation of the Electronic Transaction
    Act and related laws- accelerate development
    of IT Infrastructure- accelerate the
    legislation of data protection law and revision
    of consumer protection law to support eCommerce.

54
55
Ecommerce (Cont.)
  • The fourth eCommerce strategy is to- develop
    payment and security systems by developing
    guidelines for ePayment and electronic fund
    transfer- establish a central agency for
    security and safety of eCommerce system-
    implement security and safety measures in the
    public sector database.

55
56
Ecommerce (Cont.)
  • The fifth eCommerce strategy is to create a
    database and data management system by-
    establishing a database and data network in
    order to serve business, industry and
    consumers- establishing a Business Monitoring
    Center, whose duty is to monitor trade movements
    in key trading countries

56
57
Ecommerce (Cont.)
  • The sixth eCommerce strategy is to promote SMEs
    by - Cooperating with the private sector for
    the development of a portal site as a
    centralized source of information - Considering
    the export criteria and procedures for the
    development of a paperless trading system
    in accordance with international agreements

57
58
Ecommerce (Cont.)
  • - Introducing measures on the incubation of new
    businesses and the promotion of venture capital.

58
59
Ecommerce (Cont.)
  • The seventh eCommerce strategy is to - Develop
    human resources for eCommerce- Develop and
    have widely available eCommerce curriculum
    programs in higher education - Provide
    eCommerce training for community-based
    entrepreneurs through the existing network
    of local institutions.

59
60
Ecommerce (Cont.)
  • The eighth eCommerce strategy is to - Develop
    supportive infrastructure and its components
    - Promote widespread application of the
    internet and eliminate the telecommunications
    monopoly- Develop IT industries, particularly
    software industry and projects on a
    national-scale in order to drive eCommerce
    development

60
61
Ecommerce (Cont.)
  • - Support research and development by focusing
    on the creation of standards, innovation and
    prototypes.

61
62
4. eIndustry
  • The goal of eIndustry is to promote and develop
    IT applications and productionin the private
    sector, in stages, to develop knowledge-based
    industries by the year 2010.
  • Eight strategies have been announced.

62
63
eIndustry (Cont.)
  • The first eIndustry strategy is to crate a
    Thailand Exchange or a B2B Exchange as an
    eMarketplace for the exchange of industrial
    products.

63
64
eIndustry (Cont.)
  • The second eIndustry strategy is to use IT to
    support industrial development by establishing
    an advisory agency of industries and factories
    as well as by supporting the development of
    Smart Factories.

64
65
eIndustry (Cont.)
  • The third eIndustry strategy is to establish a
    Marketing Intelligence Center to provide
    information on the supply and demand of goods
    and services.

65
66
eIndustry (Cont.)
  • The fourth eIndustry strategy is to promote the
    development of the Thai IT industryin the areas
    of - Software - Telecommunication- Information
    - Electronics

66
67
eIndustry (Cont.)
  • The fifth eIndustry strategyis to develop IT
    literate personnel within the industrial sector.
  • The sixth eIndustry strategy is to promote
    manufacturing industry based on research and
    development.

67
68
eIndustry (Cont.)
  • The seventh eIndustry strategy is to support IT
    applications in the development of SMEs.
  • The eighth eIndustry strategy is to support IT
    application for the development of the
    agricultural and agro-industrial sector.

68
69
5. eEducation
  • The goal of the eEducation part of eThailand is
    to develop and prepare the countrys human
    resources at all levels in support of the
    development of a Knowledge-Based Society.
  • Five development strategies were announced.

69
70
eEducation (Cont.)
  • The first eEducation strategy is to develop
    mechanism for the management of IT policy and
    the administration of effective education by -
    Creating an administration system and the
    shared application of educational resources
    in order to reduce duplicate investment.

70
71
The first eEducation strategy (Cont.)
  • Using educational resources efficiently and for
    the maximum benefit of students.
  • Enhancing the capabilities of organizations and
    agencies involved in the development of
    education technology.

71
72
The first eEducation strategy (Cont.)
  • - Combining forces with, and build a system for,
    the management of the IT network for education,
    operating under a single policy, but offering
    diversity in implementation practice.

72
73
eEducation (Cont.)
  • The second eEducation strategy is to develop an
    equitable information infrastructure for
    education by - Expediting the development
    and provision of equitable telecommunication
    infrastructure service.

73
74
eEducation (Cont.)
  • Developing an effective IT network for education
    at a reasonable price.
  • Supporting and encouraging the participation of
    an industrial sector in the investment in
    educational technology and provision of education
    technology services.

74
75
eEducation (Cont.)
  • The third eEducation strategy is to support and
    promote human resource development at all levels
    by
  • - Developing and training personnel and
    education-related human resources at all
    levels, so as to increase their IT knowledge
    and skills.

75
76
eEducation (Cont.)
  • - Accelerating the production of graduates and
    develop advanced IT labor in order to support
    the rising demand.
  • - Expediting the production and training of IT
    technicians, who serve schools and institutions,
    and to develop programs for training and
    life-long learning for knowledge workers.

76
77
eEducation (Cont.)
  • The fourth eEducation strategy is to develop and
    supply high quality and appropriate knowledge
    and content by- Combining the forces of all
    parties for the production and supply of
    educational content.
  • - Developing and improving educational
    curriculums that support students in the use
    of IT in order to increase their knowledge.

77
78
eEducation (Cont.)
  • Supporting and enhancing the capabilities of
    educational institutions in preparing curriculums
    with local content.
  • Promoting and supporting research and
    development which focuses on the development of
    knowledge, learning processes, and achievements
    through knowledge.

78
79
eEducation (Cont.)
  • The fifth eEducation strategy is to bridge the
    gap to the access to information and knowledge
    by- Building a system for effective
    administration of information and knowledge.
  • - Accelerating the development of educational
    media suitable for students.

79
80
eEducation (Cont.)
  • - Placing greater importance on the development
    of information content and human resources than
    on the investment in technology.

80
81
6. eSociety
  • The goal of the eSociety part of eThailand is to
    bridge the digital divide in society in the
    information age, while promoting a better
    quality of life and a Knowledge-Based Society.
  • Seven Development strategies were announced.

81
82
eSociety (Cont.)
  • The first eSociety strategy is to develop an
    equitable information infrastructure by
    - Expediting telecommunications reform,
    allowing for free and fair competition.-
    Allocating radio frequencies in view of public
    interest.

82
83
eSociety (Cont.)
  • - Proceeding as per Section 78 of the
    Constitution, with respect to an equitable
    information infrastructure.
  • - Supporting the participation of the private
    sector in the investment in information
    infrastructure.

83
84
eSociety (Cont.)
  • The second eSociety strategy is to develop human
    resources to nurture IT knowledge and skills by
  • - Developing and training the general public
    with regard to IT knowledge and skills.

84
85
eSociety (Cont.)
  • Creating social awareness and the recognition of
    opportunities and threats to the society in the
    information age.
  • Supporting the creation of educational programs
    and life-long learning services.

85
86
eSociety (Cont.)
  • The third eSociety strategy is to increase the
    capacity of educational institutions in the
    promotion of learning in the community and
    society by- Encouraging agencies to produce
    and disseminate data, information and
    knowledge to the public.

86
87
eSociety (Cont.)
  • - Creating capacity for public organizations,
    educational institutions, and non-government
    organizations in the promotion of learning in
    the community and society.

87
88
eSociety (Cont.)
  • The fourth eSociety strategy is to create of
    digital opportunities and bridging the digital
    divide by- Supporting the appropriate
    applications of IT as a tool for the
    distribution of content to the general public.
    - Establishing information and learning
    centers that citizens are able access and
    benefit from.- Promoting RD to bridge the
    digital divide.

88
89
eSociety (Cont.)
  • The fifth eSociety strategy is to develop IT
    systems in support of the creation of learning
    communities by - Supporting the creation,
    transfer and utilization of knowledge in the
    community.
  • - Building a community network in which
    experience and knowledge are exchanged to
    strengthen the community.

89
90
eSociety (Cont.)
  • - Developing an information system that supports
    a Thai knowledge-based network for the
    systematic development of local knowledge and
    wisdom.

90
91
eSociety (Cont.)
  • The sixth eSociety strategy is to improve in the
    quality of life by - Utilizing IT in order to
    disseminate the concept of a sufficiency
    economy
  • - Supporting eCommunity Commerce in order
    to strengthen local economies and support the
    One Tambon One Product policy
  • - Developing database systems for decision
    making and planning on quality agriculture

91
92
eSociety (Cont.)
  • - Developing IT systems in order to ensure
    quality, equal and thorough coverage, providing
    information on basic public health and ensuring
    the health and well-being of the people.

92
93
eSociety (Cont.)
  • The seventh eSociety strategy is to create of a
    caring society by - Promoting the application
    of IT among rural communities, the disabled
    and the underprivileged- Promoting the creation
    of networks among a variety of social groups
    for the exchange of perceptions and the
    creation of mutual understanding

93
94
eSociety (Cont.)
  • Combining forces to fight the inappropriate use
    of IT, such as the illegal and immoral use of
    media and technology
  • Strengthening family institution in order to
    develop quality youth.

94
95
7. eParliament and eCourt
  • All versions of the Constitution of Thailand
    explicitly state that the head of the country
    is his Majesty the King who exercises his power
    thru the three branches of power.

95
96
eParliament and eCourt (Cont.)
  • The three branches of power are- The Executive
    Branch thru the Cabinet - The Legislative
    Branch thru Parliament- The Judicial Branch
    thru the Courts

96
97
eParliament and eCourt (Cont.)
  • The eThailand project includes only
    computerization of the government. Therefore, it
    should be appliedalso to the parliament and the
    court and the terms used can be - eParliament-
    eCourt

97
98
eParliament and eCourt (Cont.)
  • The eParliament project in Thailand may be said
    to have started in the year 1991 when the
    Computer Division of Parliament was founded.
  • Guidelines for IT policy of parliament were
    developed during the year 1992-1994.

98
99
eParliament and eCourt (Cont.)
  • During the year 1995-1997, a computer system was
    installed to provide data processing for the
    two branches of Thai Parliament, namely- The
    House of Representatives - The Senate.
  • The Parliament Computer Division was linked to
    government agencies and the private sector.

99
100
eParliament and eCourt (Cont.)
  • The eParliament project may be said to have gone
    thru three phases.
  • The first phase of Thai eParliament may be said
    to cover the year 2001 to 2003.
  • The first phase included three main areas.
  • - The first area was mainly the use of the
    Internet.

100
101
eParliament and eCourt (Cont.)
  • - The second area was on service and access
    with IT equipment in the meeting rooms
    Wireless Internet access (WIFI) Network
    connection both in the parliament and to
    other government agencies thru the Ministry of
    Interior Information Superhighway
    Notebook for each and all members of
    parliament (MPs).

101
102
eParliament and eCourt (Cont.)
  • - The third area was on public relation thru
    the parliament website with information for
    The MPs The general public Students

102
103
eParliament and eCourt (Cont.)
  • The second phase of the Thai eParliament project
    may be said to cover the year 2004 to 2006. Its
    aims were to provide quality data and
    information of high standard - To make capacity
    building for both IT and non-IT personnel in
    the Parliament

103
104
eParliament and eCourt (Cont.)
  • To serve as data center for MPs and the citizen
  • To be an efficient and robust organization with
    standardized management practice.

104
105
eParliament and eCourt (Cont.)
  • The third phase of the Thai eParliament project
    may be said to have started in the year 2006.

105
106
eParliament and eCourt (Cont.)
  • The main aims of the third phase were to partner
    with all parts of eThailand, namely eGovernment,
    eCommerce, eIndustry, eEducation, and eSociety,
    as well as to use IT for the MPs, to be better
    connected to the public, to enable the public
    to have more participation with the Parliament,
    and for the Parliament to better serve the MPs
    and the public.

106
107
eParliament and eCourt (Cont.)
  • It may also be said that the Thai eParliament
    project also promote eDemocracy in Thailand.

107
108
www.parliament.go.th/gennews/
108
109
eParliament and eCourt (Cont.)
  • The web includes links to- Steps to request
    information - Requesting information thru
    the Internet - Rules and regulations -
    National Information Committee - Minutes of
    the Commissions to Consider the Draft Laws

109
110
eParliament and eCourt (Cont.)
  • Work done by Parliament
  • Report of Parliamentary Committeesto Study, to
    Find Fact, and to Investigate
  • News
  • Forms to submit idea and commentsto parliament
  • etc.

110
111
eParliament and eCourt (Cont.)
  • The Thai eCourt website was earlier at
    www.judiciary.go.thbut later changed to
    www.coj.go.th, where coj stands for Court
    of Justice.

111
112
www.coj.go.th
112
113
eParliament and eCourt (Cont.)
  • From the Thai Court website, there is - The
    eCourt Strategics Plan of the year 2006-2009
    which states that the main objective are
    to implement eOffice for the court by the year
    2009- To use IT in planning and decision
    making efficiently.

113
114
eParliament and eCourt (Cont.)
  • Two strategies have been announced. - The first
    strategy is to maintain the strength and to
    achieve excellence in the administration of
    justice.

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115
eParliament and eCourt (Cont.)
  • The first strategy of Thai eCourtincludes six
    sub-strategy- The first sub-strategy is to use
    IT in the operation and administration of the
    court.

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eParliament and eCourt (Cont.)
  • The second sub-strategy is to make the court to
    be the source of information on court cases and
    court personnel accessible thru the Intranet and
    the Internet.
  • The third sub-strategy is to provide
    court-related information to the public and
    interested parties thru the Internet.

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eParliament and eCourt (Cont.)
  • The fourth sub-strategy is to develop a network
    for the court connecting to court-related
    networks and Ministry of Interior network, in a
    multimedia form including- Text- Still
    picture- Video- Voice- etc.

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eParliament and eCourt (Cont.)
  • The fifth sub-strategy is to apply Information
    Technology to all works of the courts in order
    to provide- Convenience- Speed- Accuracy-
    Cost savings
  • An example of the fifth strategy is to develop
    an electronic systemfor court case trial.

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eParliament and eCourt (Cont.)
  • The sixth sub-strategy is to developrelated
    online sub-systems such as- Issuing of a court
    warrant- Issuing of a summon to appear in
    court- Requesting to postpone appearance in
    court- etc.

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eParliament and eCourt (Cont.)
  • The second strategy of Thai eCourt includes
    eight sub-strategies- The first sub-strategy is
    to develop a Court Management Information
    System- The second sub-strategy is to develop
    the guarantor database

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eParliament and eCourt (Cont.)
  • - The third sub-strategy is to develop a system
    to provide services to the general public
    including Database News Forms etc.

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eParliament and eCourt (Cont.)
  • The fourth sub-strategy is to develop a system
    to disseminate rules, regulations, and laws as
    well as legal guidelines with impact on Thai
    economy.
  • - The fifth sub-strategy is to develop a system
    for Knowledge Managementand develop all
    court-related organizations to be Knowledge
    Organizations.

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123
eParliament and eCourt (Cont.)
  • The sixth sub-strategy is to provide services by
    the year 2009 to at least four million persons
    per year to know how to behave in going to
    courts.
  • The seventh sub-strategy is to provide
    Information Services by the year 2009to at least
    one million persons per year.

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124
eParliament and eCourt (Cont.)
  • - The eighth sub-strategy is to initiate,
    accelerate, and hasten the development of daily
    legal knowledge for the grass root thru
    court-related organizations.

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125
8. IT Infrastructure
  • Five organizations, namely, Software Park
    Thailand, NECTEC, SIPA, ATCI, and ATSI have
    conducted a survey from November 2007 to January
    2008 from 1,800 samples by tele-survey,
    In-depth Interview, and focus-group meeting, and
    reported the following summary.

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126
IT Infrastructure (Cont.)
  • The total ICT market for the year 2007 was
    537,818 million baht which included- 391,218
    million baht for telecommunication
    (72.7)- 68,719 million baht for computer
    hardware (12.8)

126
127
IT Infrastructure (Cont.)
  • 57,178 million baht for computer software (10.6)
  • 20,703 million baht for computer services (3.8)

127
128
IT Infrastructure (Cont.)
  • It is expected that for the year 2008, the
    growth rate of the ICT market will be 13.1
    amounting to 608,272 million baht which
    includes- 441,685 million baht for
    telecommunication (12.9 growth)

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IT Infrastructure (Cont.)
  • 73,392 million baht for computer hardware (6.8
    growth)
  • 67,241 million baht for computer software
    (17.6 growth)
  • 26,272 million baht for computer services
    (26.9 growth)

129
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IT Infrastructure (Cont.)
  • As of June 2008, Thailand total international
    Internet bandwidth is 30,726 Mbit/s while the
    domestic bandwidth is 216,960 Mbit/s.
  • There are six international Internet gateway
    operators- International Internet Gateway
    (IIG- CAT) by CAT Telecom

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IT Infrastructure (Cont.)
  • International Internet Gateway (IIG-TOT) by TOT
  • True Internet Gateway (IIG-TIG) by True Internet
    Gateway Co., Ltd. (True Corp.)
  • ADC International Internet Gateway (IIG-ADC) by
    Advance Data Network Communications Co., Ltd.
    (Shin Corp.)

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132
IT Infrastructure (Cont.)
  • TTT Thailand Global Network (IIG-TTGN) by TTT
  • CS Loxinfo International Internet Gateway
    (IIG-CSL) by CS Loxinfo (Shin Corp.)

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133
IT Infrastructure (Cont.)
  • There are 7 domestic Internet exchange
  • CAT Telecom National Internet Exchange by CAT
    (CAT-NIX)
  • TOT National Internet Exchange by TOT (TOT-NIX)
  • True Internet Gateway National Internet Exchange
    (TIG-NIX)

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IT Infrastructure (Cont.)
  • Advance Datanetwork Communication National
    Internet Exchange (ADC-NIX)
  • CS Loxinfo National Internet Exchange (CSL-NIX)
  • TTT Global Network National Internet Exchange
    (TTGN-NIX)
  • NECTEC IIR Public Internet Exchange (PIE,
    Research Only)

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IT Infrastructure (Cont.)
  • The first ISP (Internet Service Provider) in
    Thailand was Internet Thailand but it was formed
    by NECTEC, CAT, and TOT, all of which were
    government organizations and could not be
    registered with the Ministry of Commerce.

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IT Infrastructure (Cont.)
  • The first ISP officially registered with the
    Ministry of Commerce was KSC founded by Prof. Dr.
    Srisakdi Charmonman in the year 1994 with
    Assumption University as the incubetor.
  • The number of ISPs in Thailand in the year 2008
    is 20.

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137
eGovernment (Cont.)
  • In August-September 2008, NECTEC conducted a
    survey online of Internet usage in Thailand
    with 14,809 samples.

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eGovernment (Cont.)
  • Gender - Female 57.6- Male 48.4
  • Computer Ownership- 90.8 have computer at
    home- 9.2 do not have computer at home

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139
eGovernment (Cont.)
  • 70 have blogs with the objectives- Search for
    information- Write articles- Self-expression
  • Activities- 63.7 data and knowledge sharing-
    59.0 photo and video sharing- 36.7 online
    learning- 35.6 making new friends

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140
eGovernment (Cont.)
  • More females engaged in online learningthan
    male.
  • Males made more new friend online than female.
  • Factors in choosing a social networking web-
    45.3 Convenience- 20.3 Find friends and peer
    groups- 14.6 Find value-added services

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141
eGovernment (Cont.)
  • Sample viewpoint on social networking - 70 more
    positive impacts Sources of knowledge
    Freedom of expression A way of making
    friends- 30 more negative impacts Online
    fraud and crime Pornography Lack of social
    interaction

141
142
eGovernment (Cont.)
  • Should social network be regulated or not- 67
    should be regulated Protect youths Social
    peace- 33 should not be regulated Not to
    limit freedom of expression Impractical

142
143
eGovernment (Cont.)
  • Place of use- Use at net cafe was shrinking-
    Use at office increasing- Use at school
    increasing
  • Internet connection- 43.5 ADSL- 25 Leased
    lines
  • Dial-up connection declining.

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144
eGovernment (Cont.)
  • Internet thru mobile phone increased - from 2.8
    in 2007 - to 7.1 in 2008.
  • Online shoppers increased - from 29 in 2007 -
    to 46 in 2008.

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145
9. Concluding Remarks.
  • Computerization in Thailandstarted in the year
    1961 when HM the King visited IBM plantin the
    US.
  • The first two computers were installed in
    Thailand in the year 1964.

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146
Concluding Remarks (Cont.)
  • The eThailand project was started in the year
    1996 with - eGovernment- eCommerce-
    eIndustry- eEducation- eSociety

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147
Concluding Remarks (Cont.)
  • There are three branches of power- The
    Executive Branch thru the Cabinet - The
    Legislative Branch thru Parliament- The
    Judicial Branch thru the Courts

147
148
Concluding Remarks (Cont.)
  • The eThailand project includes only
    computerization of the government. Therefore, it
    should be appliedalso to the parliament and the
    court and the terms used can be - eParliament-
    eCourt

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149
Concluding Remarks (Cont.)
  • The eParliament project in Thailand may be said
    to have started in the year 1991 when the
    Computer Division of Parliament was founded.
  • Guidelines for IT policy of parliament were
    developed during the year 1992-1994.

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Concluding Remarks (Cont.)
  • The Thai eParliament project has the main aim to
    partner with all parts of eThailand, namely,
    eGovernment, eCommerce, eIndustry, eEducation,
    and eSociety.

150
151
Concluding Remarks (Cont.)
  • The eCourt strategic plan of the year 2006 -
    2009 includes- A sub-strategy to provide
    services by the year 2009 to at least
    four million persons per year to know how to
    behave in going to courts.

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152
Concluding Remarks (Cont.)
  • - A sub-strategy to provide Information Services
    by the year 2009to at least one million persons
    per year.

152
153
Concluding Remarks (Cont.)
  • - A sub-strategy to initiate, accelerate, and
    hasten the development of daily legal knowledge
    for the grass root thru court-related
    organizations.

153
154
Concluding Remarks (Cont.)
  • The total ICT market in the year 2007 was
    over 500,000 million baht.
  • As of June 2008, - Thailand International
    Internet Bandwidth is 30,726 Mbit/s -
    Domestic Bandwidth is 216,960 Mbit/s

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155
Concluding Remarks (Cont.)
  • Thailand should establish goals such as 1.
    Internet penetration - from about 20 in 2008
    - to 30 in 2009 -
    40 in 2010 - 50 in
    2011

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156
Concluding Remarks (Cont.)
  • 2. Hi-speed Internet penetration should be - 2
    million in 2009- 3 million in 2010
  • 3. IT industry competitiveness index- 41 in
    2007- 42 in 2008- should be in the top ten in
    2013

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157
Concluding Remarks (Cont.)
  • 4. eLearning- University should be 50 by 2013-
    K12 like Michigan each and all hi-school
    graduates must take at least one eLearning
    course.

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158
Thank You
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