ASHRR Annual Conference Corporate Express Case Study

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ASHRR Annual Conference Corporate Express Case
Study
August 15th 2007 Lena Geraghty Corporate Social
Responsibility Manager
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Summary

• Who is Corporate Express?
• CEs Sustainable Supply Chain
• CSR Engagement
• CEs Partners

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Who is Corporate Express?

• A leading supplier of office products and
  business essentials
• 50 branches around Australia and New Zealand
• Objective offering a sustainable supply chain

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CEs Sustainable Supply Chain
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Risk Reduction Beijing Olympics drops Chinese
firm over child labour 1 August 2007, Office
Products International
Employee Engagement CSR increases employees'
pride, their engagement in their jobs IACCM News,
July 07
Enhance Reputation CSR for BT accounts for over
25 of image and reputation impact on customer
satisfaction.  CSR Europe, October 2002
Hot Topic Sound Corporate Responsibility
Policies are no longer optional AICD, June 5 2007
Lower Cost through Efficiency Over 30k per year
saved through effective paper strategy BRBA, 2007
Attracting Talent Tomorrows workers will be more
focussed on quality of life making career
choices on moral and ethical grounds Hudson, Dec
2005
Economic Advantage Companies could increase
profits 2-3 and boost the Australian economy by
1.2 billion a year by reporting sustainability
risks Environmental Management News, 3rd August
2007
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CEs Sustainable Vision

• We create sustainable supply chain partnerships
  through the products we source and the way we
  choose to operate, to protect our planet and care
  for our community.

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CEs Journey

• Began 5 years ago
• Focus on ASX new governance recommendations
• Opportunity to engage our people in our community
  environment programs
• Recognised by sustainability indexes (Monash
  Sustainability Enterprise, Reputex, Ethical
  Investor)
• Move adhoc focus to coordinated CSR strategy

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Internal Programs

• Community Connect Program
• Senior CSR Committee/ GreenXpress Champions
• National Packaging Covenant
• Commitment to the environment- 4.5 Green Star
  Rated Buildings
• State of Sustainability

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EarthSaver Range

• Sustainable Product Range
• Minimum Supplier Standards
• Detailed client analysis to identify alternative
  Sustainable Products
• Increasing Range

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Reporting Capabilities
Example Paper GRI Reporting Requirements    
Tonnes Oct Nov Dec Jan Feb March April
Paper that is post-consumer recycled 10.5 12.4 13.8 13 13.4 21.10 22.61
Paper consumed that are new fibres (ECF TCF) 62.92 60.69 51.08 48.75 52.8 54.17 45.20
Paper consumed that are new fibres chlorine bleached 62.92 60.69 51.08 48.75 52.8 54.17 45.20
of paper consumed that is FSC-labeled 0 0.00 0 0 17.3 8.37 8.58
Example Paper Sourcing Specifications    
Tonnes Oct Nov Dec Jan Feb March April
1st Preference Over 50 of the product is post-consumer recycled and all virgin fibre is FSC certified  sources 0 0 0 0 0 0 0
2nd Preference All fibre isa) Post consumer recycled and/or b) Certified virgin fibre (preference for FSC) 0 0 0 0 0 5.6 11.62
3rd Preference A minimum of 50 of the product is post consumer waste recycled and/or certified virgin fibre. All uncertified virgin fibre complies with Controlled Wood standards 7.32 8.57 8.2 7.28 8.2 14.50 18.22
Paper that is outside all of the above 62.92 60.68 51.08 48.75 52.8 48.60  
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CSR Engagement
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• Corporate social responsibility contributes
  positively to a company's bottom line, as well as
  increases employees' pride, their engagement in
  their jobs, and customer loyalty, according to a
  survey conducted by Sirota Survey Intelligence,
  specialists in attitude research
• IACCM News, www.supplyclusters.com.au/newsletter.
  pdf

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CSR Engagement

• Employees say that it is important ..
• Good for the bottom line (87 of respondents)
• Generates a greater sense of employee pride and
  results in greater employee engagement (85)
• Enhances customer loyalty (84)
• Attracts new customers (80)
• http//www.iaccm.com

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CEs Partners
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Leading Together

• Clients and Suppliers
• Collaboration in Developing and aligning
  Sustainability Strategies
• Helping clients achieve their own CSR objectives
• Different level of relationships- beyond the
  factory fence
• Being part of the future solution through key
  alliances
• Inspiring Innovation

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Buy Recycled Business Alliance

• Reduce your environmental impact
• recycle and buy recycled
• Founding member of the BRBA
• Across NSW alone, products made from materials
  collected in kerbside recycling saves 229,000
  tonnes of CO2 per year  

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IAG 2006 Sustainability Supplier of the Year
Award
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Sustainable Supply Chain

• Work collaboratively
• Go Beyond low hanging fruit
• Sustainability at the heart of the Organisation
• Establish Ethical Sourcing Policy Guidelines
• Remember reputation risk can never be shared nor
  delegated!
• Positive partnerships encourage success

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• Thank you.
• Our stand on corporate responsibility has and
  will continue to create the foundation for long
  term business success
• Questions..?