Reaction to Emergency Alerts using voice and Clustering Technologies REACT IST-2005-033607

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Reaction to Emergency Alerts using voice and
Clustering TechnologiesREACTIST-2005-033607

• 5th EWS-Workshop
• Vienna, 23 October 2008

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Need for interoperability


REGION 1



REGION 2



Ambulance
Fire Brigades
Police Dept
Ambulance

Fire Brigade

Police Dept.











CC1

CC1

CC1

CC2
CC2
CC2





REACT
ENHANCED

FRAGMENTED




COMMUNICATION


UNCOORDINATED

COORDINATED
ACTION




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REACT - The mission

• Reaction to Emergency Alerts using voice and
  Clustering Technologies
• Main goals
• capture more of the information available from
  sensors, being them human or technological
• make this information available to as many
  local Emergency Call Services as possible, by
  creating an interoperable European
  information-structure
• complement the data with associated services
  able to semantically analyse and cluster
  environmental and crisis management information

Voice capturing E-Call
Interoperability
Call grouping
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Same call seen by different CC
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Same call seen by different CC
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Same call seen by different CC
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Same call seen by different CC
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Same call seen by different CC
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Additional services

• Content management
• Analysis of calls -gt scenarios
• Wider view on an event -gt investigation
• Voice recognition
• Capturing keywords (e.g. gun, fire)
• Suggesting keywords to the call-taker
• Automatic translation of data
• By using TSO dictionary
• Homogenisation of coding
• By using CAP/TSO coding

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What you need to have REACT working
Your Current CC
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What you need to have REACT working
CAP adapter
Your Current CC
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What you need to have REACT working
CAP adapter
Your Current CC
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What you need to have REACT working
CAP adapter
CAP parser
Your Current CC
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What you need to have REACT working
CAP adapter
CAP parser
Adapted CC
Your Current CC
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Pilots

• Italy FB PSAP, Venice district
• Geographic integration
• Link with Ambulance service
• UK Police PSAP, Sussex
• Geographic integration
• Germany FB Aachen
• EuRegio Maas-Rhein
• Multilingual service
• Geographic integration

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How can you becomeinteroperable with other CCs?

• Identify who you need to interoperate with
• Contact REACT
• Adapt your CC to generate and receive CAP
  messages
• Adapt your CC to process and display the
  received messages

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How ITALIAN FB became interoperable with other
CCs

• Identify who you need to interoperate with
• Contact REACT
• Adapt your CC to generate and receive CAP
  messages
• Adapt your CC to process and display the
  received messages

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CAP and TSO adopted by Italian Fire Brigades

• The Italian Ministry of the Interior has issued a
  formal decree concerning the sharing of data
  between the fire department and other emergency
  organisations, such as the ambulance service.
• The decree published in the governments
  Official Journal of 3 July defines the
  communication protocols for exchanging data and
  information between emergency service command and
  control rooms.
• This is the first time in Italy that an emergency
  organisation will open its databases to other
  similar organisations, providing they adopt the
  communication protocol which has been defined and
  developed within the REACT project.

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What Italian FB made to have REACT working
CAP adapter
CAP parser
Adapted So115
SO115
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What Italian FB got having REACT working
Beta80
SO115
SO115
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Thank you very much for your time

• J. Pfliegl
• HiTec Marketing
• Vienna - Austria
• jp_at_hitec.at
• www.react-ist.net
• We look forward to cooperate for the benefit of
  safer citizens in a safer Europe