Managing online learners and learning eLearning for Enterprise

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Managing online learners and learning e-Learning
for Enterprise
e-learning

• Clive Young Wendy David

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Introduction

• What do we mean by managing online learners and
  learning?

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What Roles?

• Content facilitator
• process facilitator
• advisor/counsellor
• assessor
• manager/administrator
• designer
• researcher
• technologist
• evaluator

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What is eLfE?

• 12 week part-time web-based distance learning
  course delivered via the web.
• designed to introduce practitioners in smaller
  businesses to the principles and 'best practice'
  of web and internet-based learning.
• aimed at managers, human resources and training
  consultants, course designers and technical
  personnel
• Need 40 participants by Dec 2002

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What do students learn?

• Students work on project-based activities
  relevant to their own needs supported by a
  personal tutor
• develop an understanding of key concepts and
  principles of e-learning
• conduct initial feasibility studies for
  e-learning programmes
• identify required training needs
• select appropriate online learning approaches and
  strategies
• design/review e-learning activities
• perform successfully as an e-tutor/e-trainer
• plan an implementation strategy for the
  organisation
• devise effective learning evaluation strategies

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Delivery

• Completely via WebCT
• Email
• Discussion forums
• External resources
• Video
• Quizzes

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Structure

• 3 parts, 11 modules (the last week of the course
  is dedicated to the main course assignment).
• learners are expected to devote approximately 4.5
  hours to the course per week, inc course
  activities, emailing the tutor, participating in
  online comms and the main course assignment.
• also 30 mins per week course evaluation (v
  important)

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Student numbers
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Content

• I - Getting started
• 1. About the eLfE course
• Introduction to the course and the learning
  environment
• 2. Introduction to e-learning
• e-Learning Project definition
• 3. Know your needs
• Needs analysis

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Content

• II e-Learning Design Studio
• 4. Approaches to learning
• Theories
• 5. Building online courses
• General design issues
• 6/7. E-Learning Tools I and II
• What is available?
• 8. Design for Learning
• Specific design issues

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Content

• III- e-Learning in Action
• 9. The effective e-tutor
• Mentoring and support strategies
• 10. Making it happen
• Implementation
• 11. Evaluating learning
• Quality improvement
• 12. e-Learning Project

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Our research objectives

• To research, develop and test via the course a
  range of approaches representing the best of
  e-learning
• To develop and test a range of activities and
  assignments focusing on the participants
  workplace experience, including team-based work
• To develop and test a range of activities to
  enhance the participants understanding of the
  e-learners perspective and experience
• To publish and disseminate the evaluation and
  research aspects of the project

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Philosophy

• Activity-based
• Fishbone design
• Workplace assignment
• 3rd party resources
• Tutor intensive
• Formative evaluation
• Reflective diaries

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Management - Pre-course

• curriculum design and development
• activity-based content
• work-based project
• encourage a community of practice/peer group
  support
• induction activities
• learner support needs
• self-management tasks
• Strategies
• evaluation (and review) strategy
• student support strategy (feeding into course
  guide)

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Management - Pre-course

• course management and administration
• collaborative approach
• eLfE teamroles, communication strategy, WebCT
• course information publicity, web site, course
  guide (student expectations)
• course inquiries recording info
• registration enrolment process, student accounts
  and records set up, learner pack (thunk factor)
• administration (ESF) etc

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Management- During Course

• support
• tutor
• technical
• methods
• peer group
• progress monitoring
• student records/tutor logs
• monitor last contact
• environment - WebCT tracking
• monitor CMC activity
• visible activities
• activity progress (and final assessment)
• feedback from evaluator/GRDs (review)

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Management - End Course

• Exit
• activities on the last day
• student completions
• timesheets
• evaluation activities
• certification