Title: BRAND REPUTATION MANAGEMENT IN THE AGE OF SOCIAL MEDIA
1BUILD DIGITAL BRAND EXPERIENCE WITH INTERICS
IN-DIGITAL
Pune Mumbai London An ISO 90012008 Company
2BRAND REPUTATION MANAGEMENT IN THE AGE OF SOCIAL
MEDIA
3Brand Reputation Management
Lead Generation
DIGITAL BRAND EXPERIENCE
ADVERTIZING
BUSINESS IMAPCT
Content marketing and Advt.
Videos
Image Advt.
Content Strategy
Website Design
Social Media Strategy
- Leveraging our interdisciplinary approach, we
build Strategic Digital Brand Experiences for
startups to - large enterprises, with creative and interactive
digital design deployment through the gamut of
digital marketing services. Integrating branding,
design, technology and marketing, we maximize
impact, resource utilisation - and ROI.
4BRAND REPUTATION MANAGEMENT IN THE AGE OF SOCIAL
MEDIA
- With consumer behaviour changing and
conversations about your brand taking place in
the virtual world on a 24x7 basis, brand
reputation management is crucial for companies
and brands. - Brand reputation management has to be a
continuous process so you can stay on top of your
brand's public perception and address possibly
damaging or negative reviews as soon as they
appear. - A positive reputation inspires loyalty and
confidence - significant drivers of revenue and
growth. A negative reputation is injurious to
sales and customer retention. - Brand reputation management is all about
monitoring and protecting your brand's online
image and reputation in reviews, social media and
Google.
5Brand reputation management strategies
- Brand reputation management strategies
- Some key Brand Reputation Management strategies
include - Content marketing Producing lead-generating
content across channels raises awareness about
your brand and the benefits of your products. - Search Engine Optimisation SEO helps put you at
the top of search engine results, right where
consumers are searching for solutions and
resources.
6Brand reputation management strategies
- Public Relations PR can help improve brand
perception, manage negative sentiment and enhance
your web presence. - Website development A strong, responsive
website that offers easy navigation and an
enjoyable user experience serves to complement
your brand reputation management efforts. - Paid Media This includes PPC advertising with
Google AdWords, display ads on Facebook, and
sponsored posts on industry/influencer blogs. - Social media Although social media is an
integral part of brand reputation management.
7Brand reputation management activities on Social
Media
- Brand reputation management activities on Social
Media - Here are some tips to follow to maximize the
reputation-boosting benefits of social media - Populate your profile Take full advantage of
all fields - description, location, contact
information et al, for optimisation and to boost
legitimacy with users. - Post regularly As someone said, no social media
page is better than an inactive one. Constantly
adding positive or useful content will not only
keep your followers updated, but will also build
your brand image for potential customers.
8Brand reputation management activities on Social
Media
- Take prompt action Monitor all comments,
feedback and reviews closely. Not all will be
positive. Take action swiftly. Be apologetic, be
honest and offer the aggrieved customer easy
access to you. - Train your team Social media engagement
training along with a plan for handling crises is
essential for social media reputation management. - Use social listening A social listening tool
can save time and effort, and enable you to have
a closer ear to the voice of the customer on
social media.
9Brand reputation management activities on Social
Media
- Share best reviews Don't hesitate to show off
your glowing reviews, awards, ratings. etc. The
impact of user-generated content is more
effective than a loud sales message. - Tell your story Think beyond using social
profiles for selling products. Use the platforms
to share your brands positive narrative, talk
about the good things your company is doing.
10Why you need a Digital Marketing agency for
brand reputation management
- Why you need a Digital Marketing agency for brand
reputation management - A full services digital marketing agency can
- Design and populate your profile properly
- Listen to customers using tools like social
mention, Google alert, etc. - Monitor and track comments and online reviews
- Help you create regular and relevant content to
post on your social media sites - Work with you to create positive content to push
negative content downwards
11Why Interics IN-DIGITAL?
- Interics IN-DIGITAL is an experienced social
media optimisation agency, SEO agency and lead
generation agency. A leading digital marketing
agency in India, Interics IN-DIGITAL has the
team, skills and experience to deliver effective
social media strategy for brand reputation
management and lead generation plan and execute
content marketing strategy build brand awareness
through digital marketing. - Through a customised combination of Content
Strategy, Social Media Strategy, Digital
Advertising, Website Design and more, Interics
IN-DIGITAL tailors solutions for effective brand
reputation management, powerful digital brand
experience and measurable brand impact.
12Connect with us
- 020 4106 2614 91 8744819236
- www.intericsdesigns.com www.intericsdigital.co
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