Government plans chat bot like Alexa, Google Voice to deliver public services | Ai courses online

1
Government plans chat bot like Alexa, Google
Voice to deliver public services Ai courses
online
The government invited bids to develop a chatbot
or voice as voice assistance applications like
Amazon's Alexa or Google Assistant to deliver
e-governance services to the public.
2
The artificial intelligence-based conversational
platform is expected to interact with the public
in multiple languages, analyze sentiments and
intent, collect and analyze data to give
personalized experience to users. The National
E-Governance Division of the Ministry of
Electronics and IT has invited proposals to
build the conversational platform that can be
deployed on the UMANG platform, which hosts
various apps that provide government services to
citizens. "The platform should be able to
provide assistance with general tasks, including
but not limited to availing services of
government and available on the UMANG platform
such as registration, login, reset password,
department service relation information, event,
(and) new launch...etc," the request for
proposal document said. The chatbot should be
able to turn speech into a textual input and turn
text into speech. "Platforms should also have
other deep learning capabilities, which can be
used by platforms for discovery and
recommendation of eligible schemes and services
to the users of bots/applications. "Users
should be recommended best-fit schemes and
services available in government domain based on
his/her profile," the document said. The term of
the project will be four years from the date it
goes live. NeGD has fixed January 12 for pre-bid
conference and January 25 for the last date of
bid submission. Bids will open on January 27,
evaluation will be done by February 5 and work
order is scheduled for the second week of
February, according to the document. Source Ai
courses online