Title: Field Service Management Market – Global Industry Forecast & Analysis over 2020 - 2026
1Field Service Management Market Global
Industry Forecast Analysis over 2020 - 2026
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2- Field Service Management Market Scenario
- Field service management offers several
advantages such as workflow standardization,
reduction of paperwork, quicker invoicing, cost
reduction, accuracy task tracking, dynamic
scheduling, and more. These systems can monitor
real-time activities of field technicians which
results in improved workflow efficiency of the
business. - The end-users are also able to monitor real-time
data related to the issue resolution and the
field technician which results in increased
customer satisfaction. Hence, the
above-mentioned advantages associated with field
service management are expected to fuel the
growth of the field service management market
over the forecast period. - However, the high cost associated with the
installation and maintenance of field service
management might hamper the growth of the market.
Though, in response to the rising demand for
these systems, manufacturers are focused on
research and development activities which is
expected to put positive impact on the growth of
global market.
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3Continue-
- The cloud-based field service management is
projected to be the fastest growing segment over
the period of research study. This is mainly due
to rising demand for automated management system
in order to improve productivity and reduce
operational cost of the enterprises across the
globe. The cloud-based software offers superior
advantages during the time of service deliver
such as efficiency in customer service
management, improved communication between
technician and supervisors, remote monitoring,
integration of critical information in one
location, and comparatively easy scheduling of
work.
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4- North America field service management market is
anticipated to dominate by holding significant
share over the forecast period. This dominance
can be attributed to early adoption of technology
across the region. In North America,
organizations are engaged in developing
best-in-class field service management solutions
in order to gain enhanced end-user satisfaction
which can result in improved customer scale in
the coming years.
- The global field service management industry is
fragmented with multiple regional and
international players. As the market is highly
competitive, the companies are focused on
developing innovative solutions which will result
in differentiating their solutions with other
players. Some of the major player operating in
this market are Geoconcept, Oracle, Fieldez, SAP,
Zinier, Microsoft, Fieldaware, IFS, Overit,
Clicksoftware, Trimble, Servicemax, Salesforce,
Astea, Infor, and Comarch.
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