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Title: OPS 571 Final Exam with Questions and Answers at Studentwhiz

OPS 571 Final Exam
  • Q1. A major competitive dimension that forms a
    company's strategic operational competitive
    position in their strategic planning is which of
    the following?
  • Cost or price
  • Focus
  • Straddling
  • Automation
  •  Q2. In setting up a kanban control system you
    need to determine the number of kanban card sets
    needed. If the expected demand during lead time
    is 25 per hour, the safety stock is 20 percent of
    the demand during lead time, the container size
    is 5, and the lead time to replenish an order is
    5 hours, what the number of kanban card sets is
  • 27
  • 20
  • 5
  • 30

  •  Q3. Which of the following is a multifactor
    measure of productivity?
  • Output/(Labor Capital Energy)
  • Output/All resources used
  • Output/(Materials)
  • Output/Input
  • Q4. Which of the following is an alternative
    possible service encounter included in the
    service-system design matrix?
  • Internet
  • Automated teller (ATM)
  • Face-to-face distance
  • Questionnaire response

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  • Q5. In development of an operations and supply
    chain strategy, which of the following may be an
    important product-specific criteria to consider?
  • Learning curve
  • Supplier after-sale support
  • Production lot size
  • Focus
  • Q6. Which of the following is one of Dr. Eli
    Goldratt's rules of production scheduling for
    optimized production technology?
  • An hour lost at a bottleneck saves an hour for
    the entire system
  • Do not allow bottlenecks to govern the flow of
    the line
  • Utilization and activation of a resource are not
    the same
  • Balance the capacities, not the flows

  • Q7. You have just been assigned to oversee a
    series of projects. Functional areas will loan
    you personnel for each project, and separate
    project managers will be responsible for separate
    projects. These project managers will report to
    you. Which project management structure is being
  • Matrix project
  • Pure project
  • Functional project
  • Task force
  • Q8. Which of the following is a reason that firms
    must develop more new products than ever?
  • Commitments to joint venture partners
  • Product life cycles are shorter
  • They are replacing old customers with new ones
  • To amortize heavy investments in development labs

  • Q9. We would expect to see which of the following
    in an MRP system's inventory status file?
  • End items produced
  • Late/early delivery records
  • Labor efficiency
  • Scrap parts
  • Q10. The centroid method for plant location uses
    which of the following data?
  • Inbound transportation costs
  • Volume of goods to be shipped between existing
  • Transport times between facilities
  • Correlation matrix of existing facilities

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  • Q11. The Pareto principle is best applied to
    which of the following inventory systems?
  • EOQ
  • Fixed-time-period
  • Fixed-order quantity
  • ABC classification
  • Q12. A company can produce a small lot of
    products the first time at a cost of 2,000. If
    their 85 percent learning curve allows them to
    reduce their costs on each lot, what is the total
    cost of producing 5 lots?
  • 8,062.00
  • 4,031.00
  • 9,376.50
  • 10,000.00

  • Q13. You are a consultant called in to estimate
    the costs after the employees learn how to do a
    job more efficiently by repetition of new
    product. You find a company can produce a product
    the first time at a cost of 5,000. If their 90
    percent learning curve allows them to reduce
    their costs on each unit, what is the total cost
    of producing 100 units of the new product?
  • 290,700
  • 500,000
  • 390,000
  • 250,687
  •  Q14. A material requirements planning system is
    an example of which of the following scheduling
  • Infinite loading, backward scheduling
  • Finite loading, backward scheduling
  • Infinite loading, forward scheduling
  • Finite loading, forward scheduling

  • Q15. Capacity planning that involves hiring,
    layoffs, some new tooling, minor equipment
    purchases, and subcontracting is considered as
    which one of the following planning horizons?
  • Long range
  • Current
  • Short range
  • Intermediate range
  •  Q16. You want to determine the upper control
    line for a p-chart for quality control purposes.
    You take several samples of a size of 100 items
    in your production process. From the samples, you
    determine the fraction defective is 0.05 and the
    standard deviation is 0.01. If the desired
    confidence level is 99.7 percent, which of the
    following is the resulting UCL value for the
  • 0.39
  • 0.06
  • 0.08
  • 0.05

  •  Q17. The objectives of work center scheduling
    include which of the following?
  • Providing variety to workforce
  • Following all the priority rules
  • Minimizing setup costs
  • Avoiding tradeoffs
  •  Q18. For which of the following should we use an
    R-chart to monitor process quality?
  • Deciding whether an airliner has sufficient fuel
    for its trip
  • Determining whether vehicles from a motor pool
    will run
  • Weighing trucks at a highway inspection station
    to determine if they are overloaded
  • Student grades measured from 1 to 100

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  • Q19. Which of the following is a major factor
    that distinguishes service design and development
    from manufacturing design and development?
  • The service package has the same legal protection
    available to manufactured goods.
  • The service process and service product can be
    developed independently.
  • Manufacturing is far more capital intensive than
  • The service package is the major output of the
    development process.
  •  Q20. Which of the following is a time-to-market
    performance measure used in judging product
    development performance?
  • Customer loyalty
  • Product reliability
  • Yield
  • Frequency of new-product introductions

  • Q21. In business forecasting, what is usually
    considered a medium-term time period?
  • One to six months
  • Three months to two years
  • Six weeks to one year
  • One to five years
  •  Q22. There are many applications of poka-yokes
    in service organizations. Which of the following
    is one of the three-T's used to classify
  • Task
  • Trust
  • Time
  • Teamwork
  • Q23. Assuming no safety stock, what is the
    reorder point (R) given an average daily demand
    of 78 units and a lead time of 3 days?
  • 421
  • 234
  • 26
  • 78

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  • Q24. Which of the following is a measure of
    operations and supply management efficiency used
    by Wall Street?
  • Earnings per share growth
  • Current ratio
  • Dividend payout ratio
  • Receivable turnover
  • Q25. A project starts out as which of the
  • Critical path method (CPM)
  • A latest-start-time estimate
  • A series of milestones
  • A statement of work

  • Q26. The ability to rapidly and inexpensively
    switch production from one product to another
    enables what are sometimes referred to as
  • Economies of shape
  • Economies of scope
  • Economies of size
  • Economies of scale
  • Q27. According to the theory of constraints,
    which of the following is a financial measurement
    that can be used to measure the firm's ability to
    make money?
  • Inventory
  • Sales
  • Net profit
  • Throughput

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  • Q28. What is a work breakdown structure?
  • A depiction of the activities making up a project
  • A Gantt chart
  • A list of the activities making up the higher
    levels of the project
  • A definition of the hierarchy of project tasks,
    subtasks, and work packages
  •  29. If a firm produced a standard item with
    relatively stable demand, the smoothing constant
    alpha (reaction rate to differences) used in an
    exponential smoothing forecasting model would
    tend to be in which of the following ranges?
  • 5 to 10 percent
  • 60 to 120 percent
  • 20 to 80 percent
  • 20 to 50 percent
  •  Q30. What transportation mode has very high
    initial investment costs but gives a very low
    cost per mile for products that are highly
    specialized and require no packaging?
  • Water
  • Highway
  • Pipeline
  • Rail

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