4 Tips to Keeping Your Customers' Credit Card Information Secure Online

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4 Tips to Keeping Your Customers' Credit Card
Information Secure Online
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• A recent survey showed that 50 of online
  shoppers are concerned about their credit card
  details being stolen when shopping online. Yet a
  surprising number of small businesses fail to
  ensure their customers transactions are secure
  when they purchase online. As an online business
  merchant, you are obligated to safeguard your
  customer's credit card information (courtesy of
  PCI compliance). Here are a few tips on how your
  business can handle credit card account
  information securely and properly.

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• Use of approved software and equipment
• No matter the software you use to collect
  customers credit card information, you are
  required to ensure that all your software is PCI
  compliant. Though you might perceive that
  anything already on the market is satisfactory to
  use, that's not always the case. There are many
  software and credit card readers that have
  vulnerabilities and security holes that could
  make them unsafe. That explains why software and
  hardware vendors undergo thorough testing to
  ensure the reliability of their products.
  Therefore, to safeguard customers and your
  business, use tested and approved products
  solutions.

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Credit Card Information
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• Use of integrated service providers
• If you want to avoid installing and running a
  credit card processing application yourself, you
  can make use of available service providers to
  develop account storage and manage credit card
  processing for your business. Service providers
  include the popular SAAS (software as a Service),
  IVR, and many other organizations that can
  outsource all payment processing functionalities.

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• Encryption of any recordings containing credit
  card numbers
• Many digital systems track and record calls to
  keep proof of payment authorization and to
  monitor service quality. Doing so actually
  creates a database of credit card information
  (usually credit card numbers and their security
  code) that is susceptible to theft and misuse. If
  you store them digitally via a password protected
  directory space (like many VOIP systems do) you
  are expected to encrypt them immediately. You are
  also required to ensure that there is absolutely
  no software linked to the storage structure.

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