In trial consulting firms Employees can/do turn into clients

1
In trial consulting firms Employees can/do turn
into clients

• BY
• http//www.magnusweb.com/

2
Melissa Pigott Point of View Almost everyone who
works for a living knows not to burn bridges
with former employers, lest they need a job
reference or something else from the former
employer in the future. Rarely, however, have I
heard this expression applied to former
employees. It seems that many employers fail to
consider that, one day, when they least expect
it, a former employee will attain a position of
power, resulting in a role reversal with the
former employer. In other words, the former
employee can become the current
employer/boss/client, with the former employer
becoming the current employee/worker vendor. This
role reversal has happened twice in my career.
3
One of the members of my research team, when I
was a graduate student and he was an
undergraduate, is now a client of mine. And, one
of my companys former employees (who is decades
younger than me) is now a client of mine. Not
only should an employer treat employees with
respect and courtesy because it is the right
thing to do, but the employer should consider
what might happen when the employee goes on to
bigger and better things and looks back on
his/her employment with fondness or an absence of
fondness and whether the former employee, after
achieving a high level position, would want to
hire the person for whom he/she used to work. In
life, many people endorse the view, turnabout is
fair play, but when this attitude is applied to
the relationship between employers and employees,
it takes on a whole new meaning. Employees can,
and in my experience, do, turn into clients.
4
David H.Fauss Point of view The employee turned
client is an interesting turn about and, a
positive sign in many ways. And, it was also
interesting when we had someone who had worked
for 2 other trial consulting firms hire us at a
firm where he was (once again) practicing law on
his cases. He did not hire either of his 2
prior employers he hired us. I thought that was
a telling message that speaks volumes about those
well known firms. I know that Melissa and I
strive to treat employees well. Some employees
have not understood this, but in that we have
maintained connections with, and have had the
experience of working for a former employee, it
is gratifying to know that we have succeeded in
our efforts.
5
It is unusual for a former employee of ours to
turn into a client because this means he/she went
to law school and had an appropriate case. But,
it is probably true that former employees are
future prospects for business for most businesses
if they are treated properly while they are
employed. The world goes round in circles
6
Author Bio The writers Melissa Pigott and David
H. Fauss are the co-founding partners of Magnus
Research Consultants, Inc., and Magnus Graphics,
Inc. Magnus Research provides jury research and
trial consulting services for civil and criminal
litigation. Magnus research is customized, on a
case specific basis, to maximize the results of
litigation. Magnus scientifically evaluates
jurors or fact finders (arbitrators, mediators)
responses to case issues by using attitude
surveys, jury focus groups, mock trials, and mock
arbitrations to develop case strategies, themes,
voir dire questions, and more. Voir dire
consultation and witness preparation are also
available. Magnus provides Insights for
Successful Litigation. Magnus has worked on
cases throughout the United States, in both
federal and state courts. The Magnus team takes
pride in providing quality work. Please visit
www.magnusweb.com for more information.