Accessing Lake County Government Services via the Internet

1
Accessing Lake County Government Services via
the Internet

• Presented by
• County of Lake
• Information Technology Department

2
Introduction

• Cheryl Johns
• County of Lake
• Information Technology
• Website Development
• HTML/ASP/SQL
• Hardware Support
• Software Support
• Network Support
• Phone Support

3
County Websites

• Main County Government Site
• http//www.co.lake.ca.us
• Lake County Sheriff
• http//lakesheriff.com
• Waste Management
• http//recycling.co.lake.ca.us
• Visitor Information
• http//lakecounty.com
• http//lakecountyag.com

• Main County Government Site
• http//www.co.lake.ca.us
• Lake County Sheriff
• http//lakesheriff.com
• Waste Management
• http//recycling.co.lake.ca.us
• Visitor Information
• http//lakecounty.com
• http//lakecountyag.com

4
Then and Now

• Then
• Content managed solely by IT department
• Static pages
• Departmental site structure with content isolated
  to one location on the site

• Now
• Departments manage their own content
• Dynamic/Interactive pages
• Site structure based on California Counties
  Information Architecture with content replicated
  throughout the site

5
Information Architecture

• Channels and Categories
• Who (level 1) and What (level 2)

Residents Home Property ? Fences,
Hedges Walls ? Owner Occupied Rehab
Jobs Education ? Adult Literacy Program
? County Jobs Permits ? Construction
Permit ? Pool Spa Permit ? Zoning
Permit
Business (level 1) With the County (level 2)
? Bids RFP In Lake County (level 2)
? Demographics ? Fictitious Business
Name Permits Licenses (level 2) ?
Construction Permit ? Fictitious
Business Name ? Food Facility Permit
? Vendor Permit
Note that information marked can be found
in both channels
6
Navigation Overview

• Channels Categories
• Dropdown Menus ? Channel Menu
• Category - Other Resources Related Agencies
• Homepage
• Popular Links ? Upcoming Events ? Online
  Services
• Featured Service ? News Highlights ?
  Search
• Contact Information
• Email Contact Us - http//www.co.lake.ca.us/Conta
  ctUs.htm
• Address Phone Department Directory
• http//www.co.lake.ca.us/Government/Directory.htm

7
Finding Services

• By Department
• Department Directory - http//www.co.lake.ca.us/G
  overnment/Directory.htm
• By Type
• Residents ? Visiting ? Business ? Government ?
  Emergencies
• By Name
• Service Index - http//www.co.lake.ca.us/Governmen
  t/Services.htm
• Other Services Resources
• Community Resource Directory
• http//www.co.lake.ca.us/Residents/Community_Resou
  rces.htm
• Category pages list links to Other Resources

8
Available Online Services

• Administration
• Service Complaint Form http//www.co.lake.ca.us/Go
  vernment/Directory/Administration/Forms.htm
• Animal Care and Control
• Adoptable Animal Photos ? Adoption Applications
• http//www.co.lake.ca.us/Government/Directory/Anim
  al_Care_And_Control/Adopt.htm
• Search Shelter for Lost Pet ? Lost Found
  Bulletin Board
• http//www.co.lake.ca.us/Government/Directory/Anim
  al_Care_And_Control/Search.htm

9
Online Services Continued

• Assessor-Recorder
• Assessor Forms
• http//www.co.lake.ca.us/Government/Directory/Asse
  ssor-Recorder/Assessor_Forms.htm
• Recorder Forms
• http//www.co.lake.ca.us/Government/Directory/Asse
  ssor-Recorder/Recorder_Forms.htm
• Recorder Index Search
• http//www.co.lake.ca.us/Government/Directory/Asse
  ssor-Recorder/SearchIndex.htm
• Auditor
• County Budget ? Special Districts Budget ?
  CAFR
• http//www.co.lake.ca.us/Government/Directory/Audi
  torController/Financial_Reporting.htm

10
Online Services Continued

• Board of Supervisors
• Agendas
• http//www.co.lake.ca.us/Government/Boards/Board_o
  f_Supervisors/BOS_Agendas.htm
• Minutes
• http//www.co.lake.ca.us/Government/Boards/Board_o
  f_Supervisors/BOS_Minutes.htm
• Code Enforcement
• Submit Code Violation Complaint
• http//www.co.lake.ca.us/Government/Directory/Code
  _Enforcement/SubmitComplaint.htm
• Community Development
• County Code
• http//municipalcodes.lexisnexis.com/codes/lakeco
• Zoning Ordinance
• http//www.co.lake.ca.us/Government/Directory/Comm
  unity_Development/ZoneOrd.htm

11
Online Services Continued

• Human Resources
• Job Opportunities
• http//www.co.lake.ca.us/Government/Directory/Huma
  n_Resources/Job_Opportunities.htm
• Employment Application
• http//www.co.lake.ca.us/Government/Directory/Huma
  n_Resources/Application.htm
• Information Technology GIS
• Downloadable Maps PDF
• http//gis.co.lake.ca.us/gismaps.asp
• Download Various GIS Data Sets via FTP
• Parcels ? Roads ? Zoning ? General Plan ?
  Soils ? More
• URL for FTP site is not available on County web
  site. Access must be requested via email to
  lons_at_co.lake.ca.us.

12
Information Technology GIS Continued

• Interactive Maps
• http//gis.co.lake.ca.us/
• Basic Map Layers
• Parcels ? Roads ? Water ? Topo Maps ? Air
  Photos
• Zoning ? General Plan ? Soils ? Census
• Parcel Lookup by APN
• APN ? Address ? Owners Address ? Acres ?
  Zoning
• Natural Hazard Areas ? Assessment/Tax Fields
• http//gis.co.lake.ca.us/website/basemap/viewer.ht
  m
• Area Plan Maps
• Proposed zoning and general plan designations for
• upcoming area plans.
• http//gis.co.lake.ca.us/website/shoreline/viewer.
  htm

13
Online Services Continued

• Library
• Search Catalog ? Request Books ? View
  Account
• These resources require a library card.
• http//www.co.lake.ca.us/Government/Directory/Libr
  ary/Library_Catalog.htm
• Research Databases
• http//www.co.lake.ca.us/Government/Directory/Libr
  ary/Research_Databases.htm
• Download Audiobooks
• http//www.co.lake.ca.us/Government/Directory/Libr
  ary/Audiobooks.htm
• Public Works
• Road Complaints
• http//www.co.lake.ca.us/Government/Directory/Publ
  ic_Works/Roads/Road_Complaints.htm
• Road Closures
• http//www.co.lake.ca.us/Assets/PublicWorks/Docs/R
  oadClosures.pdf

14
Online Services Continued

• Registrar of Voters
• Election Results
• http//www.co.lake.ca.us/Government/Directory/Regi
  strar_of_Voters/Election_Results.htm
• Ballot Return Status
• http//www.co.lake.ca.us/Government/Directory/Regi
  strar_of_Voters/Status.htm
• Campaign Statement Lookup Coming soon!
• Tax Collector
• Pay Taxes Online
• http//www.co.lake.ca.us/Government/Directory/Trea
  surer-Tax_Collector/PayOnline.htm
• Tax Reminder Email Subscription
• http//www.co.lake.ca.us/Government/Directory/Trea
  surer-Tax_Collector/TaxEmail.htm

15
Online Services Continued

• Sheriff
• http//lakesheriff.com
• Booking Log ? Arrest Information ? Booking
  Photos
• http//lakesheriff.com/arrests.asp
• Inmate Search ? Booking Details ? Housing
  Unit
• Visiting Hours
• http//lakesheriff.com/searchinmates.asp
• Most Wanted ? Warrant Details
• http//lakesheriff.com/mostwanted.asp
• Warrant Search by Name ? Warrant Details
• http//lakesheriff.com/mostwanted.asp
• Submit Fugitive Tip
• http//lakesheriff.com/warranttipform.asp

16
Online Services Continued

• Visitor Information Center
• http//lakecounty.com
• Calendar of Events
• http//lakecounty.com/happen/happen.html
• Waste Management
• http//recycling.co.lake.ca.us
• Hazmobile Collection Information ? Hazmobile
  Schedule
• http//recycling.co.lake.ca.us//hazmobile/hazmobil
  eevent.html
• Materials Index ? Disposal Options ?
  Locations
• Fee Charged ? Redemption Value
• http//recycling.co.lake.ca.us/materials.asp
• Materials Exchange
• http//www.ciwmb.ca.gov/CalMAX/Ad/default.aspx?Par
  tnerLakeMAX

17
Questions - Comments - Suggestions

• Contact Webmaster
• Email
• webmaster_at_co.lake.ca.us
• Submit Online
• http//www.co.lake.ca.us/ContactWebmaster.htm
• Website Survey http//www.co.lake.ca.us/Governmen
  t/Directory/Information_Technology/Survey.htm