Messages Communication Conseil

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Messages Communication Conseil

• About Flight Firmingand Revenue Management

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Contents

• MCC general overview

• Airline products

• Flight firming automats

• Integration to Revenue Management

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Company Overview

• Since 1989, MCC provides products, solutions  
  technical architecture consultancy in the areas

• Airline

• Finance

• Document processing

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Airline Products Services

• Airline companies and travel agencies
  sales-platform assistants, CRM (Q_at_)

• Alert messages emission (WIP)

• Flight firming automats (LEON, DUPE, VIKTOR)

• Service specific software development

• Consulting

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Flight Firming Concept

• Several sales policies and pax behaviors
  according to

• Markets (office ids)

• Agencies  cultural/legal  forms of sales
• Pax cultural approach of travel/price

• Areas (city pairs)

• Agencies domestic / long haul
• Pax importance vs distance

• Classes (booking/transport)

• Agencies level of service, loyalty
• Pax Business/Economic Tourist

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Flight Firming Automats Suite

• LEON Detects the reservations with wrong
  ticketing or without any ticket issued according
  to the diad or the TTL. (pre-flight checking)

• DUPE Detects the passengers PNR booked several
  times for the same travel at the same dates.
  (pre-flight checking)

• VIKTOR Processes the PNR of the NO-SHOW
  passengers coming from PFS. (post-flight checking)

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Automats Management

• Ergonomic java user interface for configuration.
• Effective processing on a dedicated server

• Scheduling (24/24 7/7).
• Perform access to GDS resources (transactions)
• Production of statistical results files

• Statistical analysis performed on workstation
  (Spreadsheet, DBMS )

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Flight Firming Actions

• Measures for the unreliable reservations

• Notify the agencies (RM, SSR,)

• Flight segment cancellation (when PNR remains
  untouched)

• Coupling notifications and cancellations

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Flight Firming Advantages

• Financial

• Reduce Booking Fees from the GDS.

• Allow seat reselling.

• Educational

• Dissuade from irregular behaviour observed in
  the seat-selling process.

• Lead to the idea that the Airline Company has
  acquired a powerful and flexible tool to control
  and spot out these behaviours.

• Ideal tools to enforce the use of rules
  procedures in a focused commercial campaign
  (special offer with ticketing) without delay and
  deficiency.

• Productivity

• Suppress repetitive tasks.

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Benefits Simulation Table
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Flight Firming Revenue Management

• LEON, VIKTOR DUPE are well fitted as a Revenue
  Management system complement.

• These automats smoothes the no-show/go-show
  behaviour for the different reservation classes

• The Revenue Management system is able to
  provide an accurate forecast on proposed
  overbooking for each flight.

• They help to control risk and to load planes
  correctly.

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Flight Firming Statistics
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Flight Firming Analysis by Area
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Flight Firming Graphs by Area
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Flight Firming Analysis by Market
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Flight Firming Graphs by Market
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More about MCC

• Check the http//www.mcc-soft.com
• E-mail us mcc_at_mcc-soft.com
• Call us 33 1 44 93 24 24
• Fax us 33 1 44 93 24 25
• Mail us
• Messages Communication Conseil
• 35, rue Chanzy
• F-75011 PARIS
• FRANCE

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Thank you for your attention

• ANY QUESTIONS ?

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ABOUT FLIGHT FIRMING AND REVENUE MANAGEMENT

• By FREDERIC ODEN

9 MAY 2001 1700 1720