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Department of General Services

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Department of General Services Statewide Travel and Meeting Management Program (STAMMP) – PowerPoint PPT presentation

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Title: Department of General Services


1

Statewide Travel Program
  • Presented by
  • Department of General Services
  • Statewide Travel and Meeting Management Program
    (STAMMP)

2
Statewide Travel Program Overview
  • Program History
  • Statewide Travel Program
  • Airlines
  • Commercial Car Rental
  • Travel Agency
  • Meeting and Conference Unit
  • Green Lodging Program
  • Voyager Fuel Program
  • STAMMP Contact Information
  • AMEX Payment System
  • (BTA CRBTA Government Card MPA)

3
Program History
  • STAMMP provides services imperative to the travel
    operation for the State of California government
    employees.
  • This 200 million program includes travel
    services related to airline, commercial car
    rental, travel agency and travel payment system,
    which is currently American Express. We have a
    three-year contract with American Express with
    two one-year extension options.
  • Government offices served by the STAMMP include
  • 255 State Agencies, Boards Commissions
  • 35 Correctional Institutions
  • 23 California State Universities
  • 6 University of California Schools
  • 122 California Community Colleges
  • 3 National Laboratories
  • 58 Counties
  • 479 Cities
  • 9,700 K-12 Schools

4
Benefits of STAMMP
  • Direct contact / Liaison dedicated to you.
  • Cost Savings for the State.
  • One-Stop Shop weve already negotiated the
    contracts for you.
  • Training and Education Workshops for our clients.
  • Strong relationships with our vendors and the
    tourism hospitality industry.
  • Special Accounts available for your needs.
  • Benefits for the Traveler.
  • American Express and Enterprise offer insurance
    coverage no annual fee for American Express.
  • We are here for all your travel-related
    questions.

5
Airlines
  • Discount airfare contracts executed between the
    State of California and the following airlines
  • JetBlue Southwest United Virgin America
  • The current contracts are effective July 1, 2008
    through June 30, 2009.
  • The State of California has three types of
    discount airfares Internet Fares, unrestricted
    (YCAL), capacity-controlled (VCAL.

6
Airlines continued
  • Internet Airfares- Southwest Airlines
  • The internet fares are only available through
    SWABIZ (www.swabiz.com), the online business
    portal of Southwest Airlines. In order to access
    Southwests internet only fares, each department
    must enroll in the SWABIZ program and establish a
    government account with American Express.
  • Southwest Airlines will provide an additional 10
    discount on designated flights.
  • Departments that make their reservations directly
    through Southwest Airlines SWABIZ portal incur no
    booking service fees.
  • Southwest Airlines does not charge baggage fees
    for the first two checked pieces.

Visit www.SWABIZ.com for an Online Booking Demo.
7
Airlines continued
  • YCAL fares are fully-refundable, unrestricted
    airfares that offer last seat availability and
    they are for travel in either direction of the
    city pair.
  • VCAL fares are capacity-controlled meaning that
    airlines set aside a limited number of seats on
    each flight for the State of California. These
    airfares are also fully refundable and they are
    for travel in either direction of the city pair.
    They are less expensive than the unrestricted
    YCAL fares. VCAL fares are typically available
    when a traveler is able to make travel
    arrangements early.
  • The discount YCAL and VCAL fares are only
    available through JetBlue, United and Virgin
    America and can only be booked through an
    authorized travel agency of the State of
    California.

8
Airlines continued
  • The authorized forms of payment for the
    discounted airfares are
  • American Express Business Travel Account
    utilizing an authorized State of California
    travel agency.
  • American Express Business Travel Account for
    Southwest Airlines SWABIZ.
  • American Express Government Card that is clearly
    marked with State of California or city,
    county, or university name.

For additional information on airlines, please
reference Management Memo 08-12 or visit our
website at www.travel.dgs.ca.gov.
9
Travel Agency
  • Currently, there are 25 certified travel agencies
    to choose from.
  • Each entity must complete a contract with a DGS
    certified travel agency from the list.
  • The AMEX BTA is the payment mechanism for using
    travel agencies.
  • Visit www.travel.dgs.ca.gov for a list of the
    certified travel agencies.

10
Commercial Car Rental
  • Short Term Rentals
  • The State has contracts with two commercial
    rental car vendors for short-term rentals (up to
    7 days)
  • Enterprise is the primary vendor this should be
    your first choice.
  • National/Alamo is the secondary vendor used only
    when the primary vendor cannot provide service.

How to Pay You must bill charges to your
department American Express Car Rental Business
Travel Account (CRBTA) or your individual
American Express Government Card.
11
Enterprise Rent-A-Car
  • Environmental Platform
  • Emergency Response
  • History as a State of CA Vendor
  • State of CA Program
  • Located at all major airports
  • Special Dept. to handle State accounts
  • Directions for Booking Reservations/
    Training/Education
  • CRBTA Accounts

12
Enterprise Rent-A-Car-Cont.
  • Green Car Rental Branches
  • Enterprise has added 5,000 Hybrids to their
    worlds largest fuel efficient Nationwide Fleet
  • Some of the California Green Branches that
    includes these hybrids are located in
  • Los Angeles
  • Orange County
  • San Diego
  • Sacramento
  • Downtown San Francisco
  • Oakland

13
Long Term Commercial Car Rentals
  • The Long-term Commercial Car Rental Contract is
    an efficient, cost-effective solution for
    long-term (30 days or more) car and truck rental
    needs.
  • Budget and Avis is the Primary vendor.
  • How to pay The American Express Business Travel
    Account (BTA) is the sole payment mechanism for
    use of this contract.

14
Voyager Fuel Program
  • If you drive a fleet vehicle, you may be eligible
    to use a Voyager fleet card to pay for fuel.
  • Each department manages its own fleet card
    program.
  • Voyager Fleet Systems Inc. provides a fuel card
    for state employees that can be used at over
    10,000 retail locations throughout the State of
    California to purchase fuel, alternative fuels,
    fluids and lubricants. 
  • The fleet card provides discounted gas when used.

15
Green Lodging Program
  • Bring together the lodging industry, state
    travelers, and the environment.
  • Assist State employees in making environmentally
    friendly lodging choices while traveling on State
    business.
  • Together we can divert waste from landfills,
    conserve energy and water, and give you cleaner
    air to breathe.
  • Hotels fill out a hotel survey to apply for the
    program. DGS will perform a site visit and
    evaluate the hotel based on their green
    practices.

16
American Express Payment System
  • Free of Charge to STAMMP participants
  • Business Travel Account (BTA)
  • Car Rental Business Travel Account (CRBTA)
  • Meeting Planners Account (MPA)
  • Government / Corporate Card
  • Benefits of AMEX Payment System
  • Questions on Payment
  • Questions on Set Up

17
American Express Payment System
  • Identifies the State traveler on official
    Government business for airline, lodging and car
    rental discounts.
  • The American Express Government Card is a
    required form of payment for Californias
    negotiated airline fares and car rentals
  • The Card reduces the size of cash advances by
    covering 97 of typical travel expenses
  • Customer Assistance Care 24 hours a day, 7 days a
    week - worldwide.
  • 350,000 door-to-door Business Travel Accident
    Insurance covering Cardmembers from the start of
    the trip (home or office), 24/7, until return.
  • The Card captures State purchase power for vendor
    negotiations of airfare, lodging, and car rental.
  • Business traveler website identifies airlines,
    car rental, and hotels offering discounts and
    upgrades when paid with the State Government
    American Express Card. www.travel.dgs.ca.gov and
    www.catravelsmart.com
  • No Annual Fee to qualified STAMMP applicants

18
American Express is going Green!
  • On-Line BTA Statements! March 2009.
  • Delivered to your desktop .pdf format
  • More information, quicker email alerts
  • Environmentally Friendly
  • There is a New Look!
  • airline, rail, hotel, car rental and travel
    agency are broken out by spending category
  • 13 month history included

19
  • American Express Payment System
  • Does my STAMMP Partnership save money using the
    Business Travel Account?
  • YES!
  • Consolidate State spending power for negotiated
    rates
  • Only recognized payment for Y-CAL/VCAL
  • last seat availability
  • fully refundable or exchangeable
  • SWABIZ and Internet rates, Lowest Airfare
  • Consolidate control and spend
  • Efficient reconciliation statements
  • Best practice cost center management
  • Single payment, once a month

20
  • American Express Payment System
  • The Business Travel Account is the key to hard
    and soft dollar savings
  • Utilizing the States negotiated rates
  • Consolidate control and spend
  • Efficient audit and reconciliation
  • Travel Agency Electronic Reconciliation
  • Online Statements released March 2009
  • Best practice cost center management
  • Single payment, once a month

21
American Express Payment System
THE CAR RENTAL BTA
  • Automatic access to the STAMMP Car Rental
    Program
  • Must be used by Contracted Vendors Enterprise,
    Alamo, National
  • Consolidate Booking and Billing Procedures with
    your travel
  • agency and car rental vendor
  • Improved State travel recognition and service
    quality
  • Insure negotiated Rates, fee-free insurance
    automatically
  • Detailed documentation Level 3 data
  • Cost Center information
  • Detailed Traveler Trip information
  • Automated audit and reconciliation

22
American Express Payment System Meeting
Planners AccountBilling Solution
  • A Systematic approach to leverage State spend
    with Hotel, Meeting and Event partners
  • No cost to implement or administer the Meeting
    Planner Acct. Replaces Purchase Orders, Direct
    Bills, Multiple bills Consolidates meeting
    payment into 1 invoice. Provides a complete
    payment history
  • Consolidated Spend Enhances Negotiations for
    Future Meetings
  • American Express reporting by meeting, city,
    vendor, year over year for budgeting and
    negotiation
  • Streamlines reconciliation / processing time
  • Eliminates partial payments
  • Payment in full upon receipt of correct
    invoice/folio
  • Post audit payment

23
State of California GovernmentAmerican Express
Card
24
American Express Payment System
  • Contact Information
  • Doug Browne -
  • Area of Expertise
  • AMEX Payment System
  • Doug.Browne_at_aexp.com
  • Shawn Campbell -
  • Area of Expertise
  • AMEX Meeting, Conference, Event Payment Solutions
  • Shawn.T.Campbell_at_aexp.com

25
American Express Payment System
  • Questions???
  • Payment
  • Set-up
  • What is _at_Work?

26
Contact Information
  • Statewide Travel Program
  • Donna Carey, CGMP Manager
  • Bahia Abdallah, Travel Specialist
  • Kelly May, Travel Specialist
  • Lori Wasson, Travel Specialist
  • Tasha Wilson, Travel Specialist

27
Areas of Expertise
  • Bahia Abdallah
  • Commercial Car Rental Contract
  • Statewide Emergency Services
  • Local Government Liaison
  • (city and county)
  • Video Conferencing
  • AMEX Payment System
  • Lori Wasson
  • SWABIZ
  • Airline Contracts
  • State Agency/Boards/ Commissions/Courts
    Liaison
  • AMEX Payment System
  • Kelly May
  • CA Green Lodging Program
  • Universities of CA Liaison
  • CA State Universities Liaison
  • Community College Liaison
  • AMEX Payment System
  • Tasha Wilson
  • Travel Agency/RFQ
  • K-12 Liaison
  • AMEX Payment System

28
Contact Information
  • Statewide Travel Meeting Management Program
  • Greg Sandin, Business Partnership Manager (916)
    376-3997
  • Donna Carey, CGMP, Statewide Travel Manager
    (916) 376-3998
  • Pamala Corona, CMP, CGMP, Statewide Meeting
    Manager (916) 376-3994
  • Statewide Travel Specialists
  • Bahia Abdallah (916) 376-3990
  • Kelly May (916) 376-3991
  • Lori Wasson (916) 376-3992
  • Tasha Wilson (916) 376-3976
  • Meeting Management Specialists
  • Brenda Difuntorum (916) 376-3993
  • Sandi Hartsock (916) 376-3995
  • Lauren Richardson (916) 376-3977
  • Susan Sater (916) 376-3996

29
Thank You!
  • Questions?
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