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Generational Differences in the Workplace


Generational Differences in the Workplace Presented by Peggy Mastel for Minnesota State Community and Technical Colleges Protecting Our Legacy We have a long, proud ... – PowerPoint PPT presentation

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Title: Generational Differences in the Workplace

Generational Differences in the Workplace
  • Presented by Peggy Mastel
  • for
  • Minnesota State Community and Technical Colleges

Protecting Our Legacy
  • We have a long, proud history of going above and
    beyond the call of service.
  • Leaders carry the responsibility of passing on
    the mission and values.
  • How can we make sure our organizations stay
    strong and thrive when our workforce is changing?

  • Four generations are working side by side in the
    American workplace for the first time in history.
    Why would THAT cause problems?

  • Each generation is shaped by events and cultural
    influences which occurred while they were growing
  • People resemble their times more than they
    resemble their parents.

Who can make change happen? Me?
  • Someone tell the managers but theyre too
  • busy
  • old
  • young
  • often out of town
  • hard to talk to

  • Tradition
  • WW II
  • Scarcity
  • Military style of leadership
  • Formal, disciplined
  • Savers
  • Dont like it? Tough. Be quiet.

Baby Boomers
  • Team players, meeting madness
  • Changed history
  • Better lifestyle than parents
  • Buy now, pay later
  • Focus on education
  • Workaholics
  • Are you in charge of me?

Generation X
  • Self-reliant
  • Skeptical
  • Balance
  • Is this going to be on the test?
  • Latch-key kids
  • Technology is easy
  • Informal, no rules, or Im out of here

Generation Y
  • Multitasking
  • Technology, technology, technology
  • Balance
  • Confident
  • Merged families
  • I want it now
  • Earn more, spend more

Delete This File
  • The correct way is my way.
  • This is the way weve always done things.
  • Some people cant learn new things.
  • I shouldnt have to change. Ive been here
  • I had to put my time in. So should the others.

Works Well With Others
  • Listen
  • Discuss innovation, requirements
  • Discuss expectations, priorities
  • Listen
  • Discuss big picture, goals
  • Listen

  • Show me you know whats in it for me!

  • Generationally balanced workgroups respect and
    learn from yesterdays experiences, understand
    todays pressures, dilemmas, and needs, and
    believe that tomorrow will be different still.
    They are comfortable with the relative rather
    than absolute nature of a situation, knowledge,
    skill, value, and, most of all, solutions to
  • Generations at Work
  • Zemke, Raines, Filipczak

  • Do we allow others to be different or do we make
    them become like us?
  • Resistance is futile. You will be assimilated.

  • Do we lead with flexibility, honor differences,
    paint the big picture, over-communicate,
    LISTEN, and give appropriate, consistent
  • Nothing is as fast as the speed of trust.
  • Stephen R. Covey

  • Show respect for what employees know and how they
    take initiative. Hire the whole brain, then
    expect it to work.
  • We hire the best possible people and we dont
    lose sight of that.
  • HR Manager

  • Hire the best people for the job, then work hard
    to keep them. Become the Employer of Choice.
    Retention is critical.
  • Gen Xers plan to work for an employer only as
    long as they are getting what they need
    marketable skills, exposure to decision makers,
    tangible results for which they can take credit,
    work-life balance, and performance-based
  • Bruce Tulgan
  • Managing Generation X

  • Bob Dylan was right. The times, they are
  • Different expectations of the work-life ratio
    are here to stay. So get used to it.
    Concentrate on increasing awareness and
    understanding of employees to the needs and
    desires of their co-workers.
  • Brad Sago
  • Executive Update