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Emotional Intellegence

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The ability to perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while other claim it is ... – PowerPoint PPT presentation

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Title: Emotional Intellegence


1
Emotional Intelligence
The ability to perceive, control, and evaluate
emotions. Some researchers suggest that emotional
intelligence can be learned and strengthened,
while other claim it is an inborn characteristic.

2
  • A lot of emphasis has been put on certain
    aspects of intelligence such as logical
    reasoning, math skills, spatial skills,
    understanding analogies, verbal skills etc.
    Researchers were puzzled by the fact that while
    IQ could predict to a significant degree academic
    performance and, to some degree, professional and
    personal success, there was something missing in
    the equation.

3
Who ?
  • One of the major missing parts in the success
    equation is emotional intelligence, a concept
    made popular by the groundbreaking book by Daniel
    Goleman and the research of John D. Mayer.
  • The founders of this concept found that for
    various reasons and thanks to a wide range of
    abilities, people with high emotional
    intelligence tend to be more successful in life
    than those with lower EIQ even if their classical
    IQ is average.

4
Measuring Intelligence
  • In regard to measuring emotional intelligence I
    am a great believer that criterion-report (that
    is, ability testing) is the only adequate method
    to employ. Intelligence is an ability, and is
    directly measured only by having people answer
    questions and evaluating the correctness of those
    answers. --John D. Mayer

5
The Importance
  • John Gottman "In the last decade or so, science
    has discovered a tremendous amount about the role
    emotions play in our lives. Researchers have
    found that even more than IQ, your emotional
    awareness and abilities to handle feelings will
    determine your success and happiness in all walks
    of life, including family relationships."

6
How will it affect you?
  • Today companies worldwide routinely look through
    the lens of EQ in hiring, promoting, and
    developing their employees. For instance, Johnson
    and Johnson (another CREIO member) found that in
    divisions around the world, those identified at
    mid career as having high leadership potential
    were far stronger in EI competencies than were
    their less-promising peers.

7
The Emotions
Research reveals that that mastery of these
personal and interpersonal skills is the single
most important determinant of our performance
success. It is also a major determinant in how we
feel, think and act. Emotional Intelligence will
determine how well you know and manage yourself,
how well you handle what happens to you and how
well you interact and handle others.
8
Five Domains
  • Emotional Self-Awareness - Know what you are
    feeling and what your emotional state is, and
    then using that information to help you make
    effective decisions for better outcomes for
    yourself and others.
  • Emotional Self-Regulation - Possessing the
    ability to manage your emotional state and
    control ones interpretations of external events.
    The ability to choose how you feel and to be able
    to alter stress states.
  • Emotional Self-Motivation - The ability to use
    your emotions to create self action. Ones ability
    to work though resistance, to commit and to
    persist. Using your emotions to be positive,
    optimistic and confident.
  • Empathy - The ability to listen effectively and
    accurately enough to put yourself in the other
    person's shoes. The ability to have perspective.
    You may not necessarily agree with them, but can
    understand the situation from their point of view
    in order to improve communication,
    problem-solving, and trust.
  • Managing Relationships - The ability to
    cooperate, consider and show care for others,
    appreciate difference and create win-win
    outcomes.

9
Did you know?
  • Emotional Intelligence is a learned skill.
  • Research shows that emotional competencies are
    controlled by a different part of the brain to
    technical and cognitive skills.
  • Emotional Intelligence has been proven to be
    twice as important as IQ for job performance.
  • The importance of emotional intelligence
    increases as one climbs the career ladder.
  • Teams with high emotional intelligence as well as
    skill are faster, more productive and more
    innovative.
  • EQ allows teams to think more clearly under
    pressure, are calmer and less stress as they
    spend less energy on internal emotional turmoil.
  • Leaders with high emotional intelligence have
    been rated the best bosses that talented people
    want to work for.
  • Emotional intelligent work environments have less
    turnover, adapt to change quicker and are more
    innovative.
  • Emotional Intelligent organizations have less
    customer complaints and increased customer trust
    and loyalty.

10
Who needs EQ?
  • Emotional Competence has everything to do with
    acting SMART - having the skills to manage your
    emotions to help you make choices in-the-moment
    and have more effective control over yourself and
    your impact on others.

11
Submitted by Marissa Uphaus,Resident
Assistant,Ball State University
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