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Understanding Emotional Competence Workshop


Understanding Emotional Competence Workshop MGT 620 Workshop Goals Increase your understanding of Emotional Intelligence. Understand your own strengths and areas for ... – PowerPoint PPT presentation

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Title: Understanding Emotional Competence Workshop

Understanding Emotional Competence Workshop
  • MGT 620

Workshop Goals
  • Increase your understanding of Emotional
  • Understand your own strengths and areas for
  • Set goals and make a plan for improving your
    Emotional Intelligence.

  • Introduction Tue 9/15
  • Film Exercise Thur 9/17
  • Career Goals 1100 to 1130
  • Analyzing Differences 1130 to 1200
  • Debrief Differences 100 to 130
  • Strengths 130 to 215
  • Areas for Development 215 to 300
  • Development Plan 300 to 400
  • Wrap-up

Ground Rules
  • All participation is voluntary.
  • You do not have to share any of your scores.
  • Other peoples scores and self-assessments should
    be held in confidence
  • Focus of the workshop is on behavior at work and
  • Rick is available for follow-up discussion.

Definition of EQ
  • The capacity for recognizing our own feeling and
    those of others, for motivating ourselves, and
    for managing the emotions well in ourselves and
    in our relationships.

EQ is..
  • Separate and distinct from cognitive
  • Learned behavior.
  • Rooted in different (lower, older)parts of the
    brain from cognition.

A Little Bit About Brain Structure
  • Amygdala emotional center of the brain
  • Has our emotional memory
  • Matches stimulus to memory
  • Sends signals to rest of brain
  • Triggers flight or fight response
  • Can bypass cognitive reasoning part of the brain
    amydala hijack.

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  • Neocortex thinking part of the brain
  • Applies rules and reason to make sense of
  • Neocortex in the prefrontal lobes manage the
    emotional response generated by the amygdala.
    Stifles or controls the feeling to deal with it
    more effectively.
  • Slower process than the amygdala

EQ Intellectual Roots
  • Competencies Studies Which separate average
    performers from superstar performers.
  • State Department
  • IT managers
  • Technical Competencies are threshold competencies
    to enter an occupation but dont predict high
  • Organizations with a higher EQ perform better.

Golemans EQ Model for Work
Self-Awareness Emotional Self Awareness Accurate Self-assessment Self Confidence Social Awareness Empathy Organizational Awareness Service Orientation
Self-Management Emotional Self-Control Trustworthiness Conscientiousness Adaptability Optimism Achievement Orientation Initiative Relationship Mgt. Developing Others Inspirational Leadership Influence Communication Change Catalyst Conflict Management Building Bonds Teamwork and Collaboration
What are your career goals?
  • Next 12 months
  • Over 2-4 years?
  • Write them our as completely as possible.
  • Manage MOD project more effectively by developing
    MOD staff.
  • Develop international consulting opportunities in
    are area of training and economic development?
  • Share your goals with the group.

Where are Your Competency Gaps?
  • Competencies where you rated your self one point
    or more differently from the raters? Note
  • Raters higher than me
  • Emotional Self Awareness
  • Accurate self assessment
  • Organizational awareness
  • Conflict Management
  • Self higher than raters
  • None

Analyzing Your Differences
  • Identify areas where you rated
  • your self higher than the raters.
  • Identify areas where you rated your self lower
    than the raters.
  • Write our (in full sentences) why you think these
    differences occurred.
  • Share the differences with the group.
  • Choose one to explore with the group.

What are your strengths?
  • Competencies Raters rated over 4
  • Accurate self assessment
  • Initiative
  • Service Orientation
  • Communication
  • Change Catalyst
  • Building Bonds
  • Identify your strengths.
  • Write-out (in full sentences) why you think you
    are strong is this area.
  • Share list with group and choose one area to
    explore with group.

Areas for Development?
  • Where were you rated 3 or lower
  • Emotional self-control
  • Inspirational leadership
  • Influence
  • Conflict Management
  • Write our an explanation (in full sentences) of
    why you think people rated you low is this area.
  • Share your areas with your group.
  • Choose one area to explore with the group

Select 3-4 Competencies You Want to Develop
  • Consider your goals, and your rating analysis
  • Inspirational Leadership
  • Emotional Self-control
  • Developing Others

Developing Your Emotional Competencies
  • For the Competencies you selected review the
    selected Developmental Tips in the booklet.
  • For each competency
  • Define what specific behaviors you would like to
    change to enhance these competencies.
  • Identify three methods for changing.
  • Share your plan with the group
  • Share your goals and plan for the group.
  • Choose one competency develop plan to discuss
    with group

Competency Specific Behaviors to Change Specific Activities to Improve

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