MANAGING CHANGE

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MANAGING CHANGE

• I Cannot say whether things will get better if
  we change what I can say is we must change if
  the things are to get better.

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Change effects us in the workplace.

• SEE
• Significant
• Emotional
• Event

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5 Predictable Stages when a S.E.E. occurs

• 1. SHOCK/DENIAL
• --- I cant believe it.
• --- Youve got to be kidding.
• --- This burns me up.
• --- They make me sick.

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2. FLOOD OF EMOTIONS.

• Usually ANGER.
• Hate your Job.
• Extremely Critical of Others.

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3. BARGAIN.

• Try to bring back, Good Ole Days.
• Do we have to do it like this?

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4. DEPRESSION.

• All Change Produces LOSS.
• Loss produces GRIEF.
• It is not only NORMAL, but it is necessary.

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• Grief is often perceived as DEPRESSION/ LOW
  MORALE.
• Tough area to manage.
• People have no ENERGY.

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• Easier to manage an ANGRY employee than one in
  DEPRESSION.
• Complacency is rampant.
• DONT GET STUCK HERE.

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5. ACCEPTANCE

• If thats what they want, well do it.
• Intellectual and Emotional acceptance.

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• Takes a Minimum of 1 ½ Years to work through all
  5 Stages.
• Cant speed it up

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• Normal to feel ABNORMAL at this point.
• If you dont move through these 5 stages in 1 ½
  years, LOOK WHAT HAPPENS

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1. Youll Get Burned Out and Quit.

• First Have to be Lit.
• People will act Irrationally.

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2. People Become Difficult.

• Good employees will become Pains in the Butt.

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3. Youll Develop a Physical or Emotional
ILLNESS

• Stress
• Heart Attacks
• Insomnia
• No Energy
• CHRONIC DEPRESSION

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• Got to work through all 5 Stages or youll get
  STUCK in them.
• Move through them asap.
• Secrets to high achievers.

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• People move through at different rates.
• If you break a bone, cant speed up process, but
  you can protect yourself from further injury.

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• Organizations must PROTECT employees from fallout
  of change.
• Realize that what is happening to you is NORMAL.

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• These are FEELINGS, not Behavior.
• When there is change, all change produces FEAR-
  Unknown.

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• In times of change, most organizations RESTRICT
  information.
• Keep folks in the dark.

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Anytime There is Change, PEOPLE Always Ask these
Questions

• Where am I going to end up?
• Do I go, or do I stay.

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During Times of Change, all PERCEPTIONS are
Distorted

• Nothing is as it seems to be.
• Memos are scrutinized.
• Employees are skeptical and curious.

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KEY In Times of Change, Increase Information
Flow.

• Never Tell People You Dont Know if You Do.
• Can say, Im not allowed to reveal that.

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• People need PERCEPTION during change that if they
  want to know something, all they have to do is
  ask.

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• People going through change need something STABLE
  to hold on to.
• Something Familiar.
• Build good support systems.

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Take Good Care of Yourself PHYSICALLY.

• During change, we work hard, get up early, stay
  late.
• Get some exercise.

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4 Signals to Look For What Will SAVE Your Life

• 1. Tightened jaw muscle.
• 2. Breathing- Pay attention to it.
• 3. Eating Pace- Living pace.

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• 4. Sleeping Patterns.
• -- Insomnia
• -- Too Much Sleep- Depression.

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• Must have time in your week where you can be a
  CHILD AGAIN.
• Relax
• Wound up way too tight.

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• Golf- Can be depressing. My technique.
• Make time to Play.
• Beware of the NUTS!!!!