Working with GenerationD : Adopting and Adapting to Cultural Learning and Change

1
Working with Generation-D Adopting and
Adapting to Cultural Learning and Change

• Win Shih
• University of Colorado at Denver Health
  Sciences Center
• Martha Allen
• Saint Louis University

2
Review of Generation-D

• Born between 1980s 1990s
• Other terms to describe
• Generation Y, Echo, Newmils, Thatchers children,
  Generation Next, Net Gen
• Tolerant
• Positive
• Nurtured by Helicopter Parents
• Likely to be more conservative than Xers and
  Boomers

3
Jason Frands Information-Age Mindset

• Computers arent technology
• Internet better than television
• Reality no longer real
• Practical experience vs. knowledge
• Nintendo over logic

4
Jason Frands Information-Age Mindset cont.

• Multitasking way of life
• Typing rather than handwriting
• Staying connected
• Zero tolerance for delays
• Consumer and creator are blurring

5
(No Transcript)
6
Learning Styles/Preferences

• Teamwork Collaborative learning
• Experiential Hands-on activities
• Structure Rubrics, tutorials
• examples,
  deadlines
• Course
  Management
• Technology WebQuests
• PowerPoint

7
Library Relevancy

• Availability and currency of technology
• Support wireless
• Bluetooth
• Podcasting
• Calculator
• Thumb drives and headphones
• Appropriate software support
• Scanners
• Appropriate configuration of space
• Conducive to group work
• Proximity to resources
• Flexibility

8
Library Relevancy cont.

• Adequate Resources
• Cost of database subscriptions
• Dynamic nature of electronic journals
• Appropriate Customer Service
• Traditional reference support
• Hardware/software support
• Availability of support 24/7

9
Organizational Culture

• Interdisciplinary nature
• The personality of any living, vital organization
• Core attitudes, assumptions, values, beliefs,
  behaviors, codes, norm, taboos, artifacts
• History, philosophy, technologies

10
Cultural Change and Learning

• Liabilities of culture
• Sheins Parallel Learning Systems
• Leadership Vision
• Change Management Group
• Anxiety Management
• Parallel Learning
• Organizational Education
• Dialogue
• Continuous Learning

11
Cultural Match or Clash?

• Traditional library
• Location-based resources and services
• Stability
• Rigidity
• Rules and control

• Generation-D
• Virtually everything virtual portability
• Flexibility innovation
• Convenience simplicity
• Personalization

12
Saint Louis University Facts

• Founded 1818
• University enrollment increasing
• 2005 11,422 (not FTE)
• Full-time faculty 1,549
• Schools - 11
• Academic programs 95
• More Selective
• Ranked 8 years in a row by U.S. News World
  Report on Great Schools, Great Prices list
• Princeton Review Best 361 Colleges, 2006 Survey
  Says Great library

13
Pius Reference Library Faculty

• 11 Reference Librarians
• Average age
• Years of SLU service
• Life experience

14
SLU Student Facts

• Largest freshman class 1550
• Highest average GPA 3.67
• Highest average ACT 27
• Students by gender
• 57 Female
• 43 Male
• Student status
• 80 Full time
• 20 Part time

15
Pius XII Library Services

• Remote Access
• Learning Commons
• Email Chat Reference
• Library Instruction
• Class
• Individual sessions (RAPs)
• Reference Student Assistant Technical Help

16
Pius XII Library Services Challenges

• General space configuration
• Integrate subject guides with specific courses
• Promote more free sources
• Improve Learning Commons

17
Pilot Survey of SLU Freshman Users

• Majority rank their individual library skills as
  Pretty Good to Excellent
• 7 Excellent, 46 Pretty Good
• 24 Fair, 7 Pretty Poor
• Overwhelming majority have difficulty naming a
  library database
• EReserves and MERLIN
• Nexis-Lexis, Academic?, Business 1

18
Pilot Survey of SLU Freshman Users cont.

• Overwhelming majority read recreationally

19
Pilot Survey of SLU Freshman Users cont.

• How students use the library
• Studying
• Research
• Group work

20
Pilot Survey of SLU Freshman Users cont.

• Most students have not yet checked out books from
  the library
• Most students do not frequent commercial
  bookstores

21
Changes _at_ Denison Memorial Library

• New campus and building
• Organizational changes
• Personnel changes
• Laptop, PDA, wireless network
• Ubiquitous access
• Transition to online resources

22
Graying Workforce - Denison Library
23
Future Tense

• Future Committee _at_ Denison
• Library-wide dialog about the future
  opportunities and challenges
• Future Blog
• Emerging technologies discussion, demo and
  reading
• Gadget Day

24
Moving Forward

• Library as learning common
• Librarian as human expert
• Experiential learning
• Technology-enabled learning environment
• Forming partnership

25
Questions Discussion
26
Thank You ????

• Martha Allen -???
• Win Shih - ???

27
(No Transcript)
28
(No Transcript)