The Shift to Consumerism and Its Effect on Product Development and Employee Benefits

1
The Shift to Consumerism and Its Effect on
Product Development and Employee Benefits

• Robert Frary Facilitator
• Presenters
• Robert Jones, The Patterson Insurance Group, Inc.
• Paul S. Kaplan, Employee Executive Benefits

2
The Shift to Consumerism and Its Effect on
Product Development

• Employer reaction to rising rates and
  cost-shifting
• Employers looking for solutions, not just
  answers
• Correlation between cost and benefits
• Obvious choices vs. being creative
• Innovative plan designs

3
How Consumerism Is Changing Employee Benefits

• Employer perspective
• Employer cost shifting through Voluntary Benefits
• Increasing Consumerism is particularly noticeable
  in worksite participation

4
How Consumerism Is Changing Employee Benefits

• Consumerism and the effect on how we conduct
  enrollments
• Advice to Carrier TPAs
• Conclusions
• Questions