SKILL Project Securing Knowledge Intra Lifelong Learning project for Support Staff

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SKILL Project Securing Knowledge Intra Lifelong
Learning project for Support Staff

• Regional Briefing Sessions
• February March 2006

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Mission..

• To educate, develop and train support staff in
  the health services to the optimum of their
  abilities in order to enhance their role and the
  quality of services to patients/clients

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Background

• Recognising Respecting the Role - Development
  Re-structuring Agreement for support staff in the
  Health Services 2003 (Parallel Benchmarking)
• This Agreement is underpinned by the following
  principles
• Quality of Service
• Standards / Best Practice
• Key responsibilities of staff
• Training Development of staff

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Who is the SKILL Project for?

• Catering Assistants
• CSSD/TSSD technicians
• Drivers
• Family Support Workers
• Healthcare Assistants
• Household Staff
• Home Support Workers/ Community Carers
• General Assistants
• Laundry Staff

• Therapy Assistants
• Speech Language Therapy Assistants
• Laboratory Aides
• Porters
• Semi-skilled persons/crafts-persons
  mates/maintenance persons
• Supervisors
• Others

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Whats involved?

• Number of support staff managers circa 28,500
• Exchequer funding 60 million for education,
  training and development interventions to 2008
• Additional funding 12 million p.a. (index
  linked) available 2009 onwards
• Contribution towards backfilling costs included
• Independent evaluation being conducted to measure
  Return on Investment (2006 2008)

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Partnership Approach..

• Steering Group
• William Attley (Chair)
• Matt Merrigan, SIPTU
• Sé OConnor, HSE
• Jack Kelly, SIPTU
• Tony Liston, HSE
• John Mc Phillips, SVH
• Ken ODoherty, HSE
• Gerry Dolan, IMPACT
• Walter Cullen, ATGWU
• Isobel Butler, Indep Consultant
• Brendan Broderick, ID Sector
• Bernard Carey, DoHC
• Tom Dowling, DoF

• Project Team
• Alan Smith, HSE
• Ann Judge, HSE
• Caroline ORegan, HSE
• Rena Dooley, HSE
• Ruth Fuller, HSE

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Whats been happening so far?

• Steering Group established Project Team
  appointed
• Training and learning needs questionnaire issued
• Focus groups held to research and identify the
  knowledge, skills, attributes and motivation
  required of support staff their supervisors to
  carry out their roles
• Arising from the research, competency frameworks
  developed
• Tenders for providers sought www.etenders.gov.ie
  providers appointed to deliver the programmes
• Health service staff have been working with the
  training providers as 'Subject Matter Experts'
• Pearn Kandola, (Occupational Psychologists) have
  been commissioned to carry out the ongoing
  independent evaluation to determine the
  effectiveness of the training programmes
  delivered.

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Competency Framework Support Staff
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Competency Framework Support Service Managers

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Who are the training providers?

• Consortium of VECs led by CDVEC main provider
• Open Training College ID sector - specialist
  modules x 2
• UCD HCAs in Radiography Services - specialist
  modules x 2
• Centres for Nurse Education (CNEs) - continue to
  deliver HCA programme
• Each individual will access a Pre Learning
  Assessment (PLA) prior to commencing their FETAC
  programme

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FETAC Level 1 to 6
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SKILL Project Awards Level 5

• 8 modules accredited at FETAC level 5 FETAC
  level 5 award
• Each module normally 3 days duration
• Time frame 12 months approx
• Assessments project based, group assignments
  exams in some modules but there will be ongoing
  guidance support from the tutors
• Workplace support and onsite supervisors/assessors
  roles vital

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Indicative Support Staff Programme FETAC Level 5

• 5 core modules for ALL support staff
• Communications
• Care Support
• (Infection Control level 4
• (Information Technology level 4
• Legislation, Procedures, Safety Quality in the
  Health Service
• Work Experience
• 3 other modules (role specific/elective)
• e.g. Introduction to the Imaging Dept,
  Introduction to Imaging, Laboratory Techniques,
  Family Support Skills, Laundry, Care Skills etc

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Support Service Managers Programme FETAC Level 6

• Core Modules for ALL managers
• Communications
• Conflict Management
• (Health Safety at Work
• (Information Technology
• (Computer Applications
• Supervisory Management Skills
• Managing People
• Planning for Personal Development

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Timelines.

• Module preparation development may continue
  till Summer/early Autumn for some specialist
  modules
• Initial module delivery by OTC, UCD, VECs
  February to April/May 2006
• Independent evaluation first report due end
  May/June 2006
• Full roll-out of programmes from May/June 2006
  onwards

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Programme participants selection process

• February April 2006
• Steering Group Project Team decision re
  selection of HSE sites VEC locations
• Nominees sought
• Databases being established
• May/June 2006 onwards
• Quota system devised
• 3,000 participants approx per annum

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Location of initial module delivery

• OTC Modules Dublin (37 participants)
• UCD Modules Dublin (20 participants)
• VEC Modules Dublin, Cork, Galway, Limerick,
  Tullamore, Waterford and Sligo
• (approx 580 participants)

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Evaluation ROI (2006-2008)

• Do module objectives link to the competencies
  role specific training needs?
• Does content materials meet the objectives of
  training modules?
• Ultimate ROI measure - has the adoption of new
  skills changed behaviour, improved performance
  and is the service better for patients/clients?

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Keep informed. www.skillproject.ie
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SKILL News
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Watch out for..

• Conference 2006
• The SKILL Factor in the Irish Health Services
• Venue RDS Ballsbridge, Dublin 4
• Date 27th September 2006
• Time 9.30am 4.00 pm

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New contact address ..

• SKILL Project Team
• HSE Employers Agency
• 63-64 Adelaide Road
• Dublin 2