Outsourcing your database or using an ASP is a real option

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Outsourcing your database (or using an ASP) is a
real option!
Jim Panton Head of Business Development
Silverstream
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Who am I ?
Who is ?
Who is ?
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• A quick audience poll
• What role do you have?
• Size of your organisation?
• Anyone using an ASP now?
• Anyone using Excel or Access

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• Things to chat about today
• More than just a database
• What is an ASP
• Why ASPs are doing a Kelly Holmes
• Common misconceptions
• Recognised strengths
• Walk on part for E-mail
• A very brief look at one part of the future
• Top tips for choosing yours!

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Database plus
Online giving/registration
Website
Communications
Database
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A Total Communications System
Website
Prospect
Database
E-mail
Gather Information
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The ASP concept

• ASP Application Service Provider.
• Use the Internet and a web - browser
• Access information from anywhere / anytime!
• Easy to use
• No maintenance
• Affordable

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The first lap
To start with, we all wanted Windows. It is
universal (almost) and easy to use.
And now lap 2
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The Speed of the internet, And the web-browser
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The Speed of the internet, And the web-browser

• No other twentieth century technology has
  enjoyed such rapid growth, not even the computer
  itself.

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The Speed of the internet, And the web-browser

• No other twentieth century technology has
  enjoyed such rapid growth, not even the computer
  itself.

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The Speed of the internet, And the web-browser

• No other twentieth century technology has
  enjoyed such rapid growth, not even the computer
  itself.

• To reach 10 million users?
• Radio 20 years
• Television 10 years
• Netscape .. 28 months
• Hotmail .. 7 months
• -According to Newsweek

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UK Internet Use

• Population .. 59,889,407
• Internet Users . 35,179,141 (58.7)
• Broadband Subscibers. 4,000,000 (May 04)
• -According to internetworldstats.com

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Internet Usage
Send email 91 Use online search
engine 88 Research a product or
service 83 Search for a map or driving
directions 79 Check the weather 75 Buy a
product 61 Check sports scores 44 Bank
online 34 Look for religious/spiritual
info 29 Participate in online auction 22 Go
to a dating web site 8 Make a donation to
charity 7 Gamble 4 Source Pew
Internet Research
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So, in lap 2

• The ASP is moving through the pack
• The Client Server is battling to be
  web-enabled

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The Common Arguments

• Security
• Data Protection
• Processing Speed
• Internet downtime
• Support and Training
• Legacy Systems

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Have you used any of these?
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The Common Arguments

• Security
• Data Protection
• Processing Speed
• Internet downtime
• Support and Training
• Legacy Systems

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Those in Favour

• UPFRONT COSTS (Hooray!)
• Simple Remote Access (cost)
• Security Backups etc (cost / risk)
• Easy setup and upgrade (cost / time)
• Pay as you go (cost)
• After sales care (more cuddles)
• Lower TCO (Total Cost of Ownership)

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Yes, but No, but

Can an ASP actually do the job.. What Features
are we generally talking about?
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EMAIL, EMAIL, EMAIL
Fast Cost effective Flexible Personal Integrated?
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(No Transcript)
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Source - Gilbert Research
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Source - Gilbert Research
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Another Developing Trend

• System integration on Steroids
• API (Application Programming Interfaces)
• Application to Application communication
• Web Services
• .NET, XML, WSDL, SOAP blah blah - blah
• A web based system is better placed for this!

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Think before you buy

• How long has supplier been an ASP?
• Did it start as an ASP, and if not why now?
• Technology or Business partners?
• Business, technology, charity experience?
• Is it a Global Provider?
• Do they have a range of services?
• How many clients?
• What range of services do they use?
• How long is typical contract?
• Source ASP Industry Consortium