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Title: Association for Women in Computing


1
  • Association for Women in Computing
  • IT Certifications that Matter
  • November 18, 2009

2
Dennis Fehrenbach, PMP
  • Dennis Fehrenbach has been an Operations Manager
    and a Project Manager for Northrop Grumman for
    the past seven years. He is responsible for
    several DOD tactical command and control systems
    and services contracts starting. He has managed
    the planning and execution of program and project
    schedules tracking and delivering contract
    requirements monitoring funding, personnel, and
    equipment and managing project risks.
  • He retired from the military in 2002, with the
    last assignment as the Deputy Commander for an
    1100 person engineer unit at Fort Lewis. He
    managed the operations, logistical, and fiscal
    programs in support of missions and construction
    projects.
  • Previous assignments included serving as the
    Public Works Director for two military
    installations in Germany, and the Deputy
    Commander, U.S. Army, Corps of Engineers,
    Huntington, WV.
  • Dennis is a graduate of Pittsburg State
    University, Pittsburg, KS, with a BS Industrial
    Education. He is PMI PMP certified, and
    currently serves as the Vice President (Elect)
    for the PMI Puget Sound Chapter Certification
    Committee. Hobbies include volunteering at the
    Graham South Hill Food Bank and the SEATAC
    Airport and McChord Air Force Base United Service
    Organization (USO) supporting service men and
    women and families during deployments and travel.

3
Joseph G. Johnson IIEnterprise Strategy
ArchitectMicrosoft Enterprise Services
  • Joseph has a Bachelor of Science degree in
    Electrical Engineering and a Masters degree in
    Business Administration.  After working 25 years
    in the computer field, Joseph has spent the past
    13 years at Microsoft working in its Enterprise
    Services business functioning in several
    different roles, with his most recent role as an
    Enterprise Strategy Architect.  While in this
    role he has been a Trusted Advisor to some of
    Microsofts largest business customers
    developing and architecting for them cost
    effective business computing solutions.

4
Mara Krieps, CPM, Principal, Pivotal Product
Management
  • With more than 20 years experience in product
    management and marketing strategy, planning and
    execution in technology and other industries,
    Mara is the 2006 recipient of AIPMMs Excellence
    in Product Management Training award for her
    work with Pivotal Product Management
    (http//www.pivotalpm.com/), and in 2009 she was
    named by the Puget Sound Business Journals
    TechFlash as one of the Top 100 Women in Seattle
    Tech.
  • In her role as facilitator for the Seattle-based
    Product Management Consortium (http//www.pmcnw.or
    g/index.php), Mara helps local product managers
    build their skills and professional networks,
    leading to more than a tenfold increase in
    program attendance. She also serves as an
    advisory board member for the University of
    Washington Certificate Program in Software
    Product Management, and has developed and
    delivered courses on Product Management and
    Database Marketing for the University of
    Washingtons Extension program.
  • Previously she was Director of Product Management
    at Concur Technologies, and she has held senior
    Product Management and Marketing Management roles
    for technology firms SmartContractor, BSQUARE and
    Captura Software. Before that she served in
    senior Corporate and Field Marketing Management
    roles at Eddie Bauer, ADVO and Egghead Software.
  • Mara is a certified Innovation Games Facilitator
    and a Certified Product Manager. She holds a
    Masters Degree from Northwestern University and a
    Bachelors Degree from the University of
    Wisconsin-Madison.
  • Mara Krieps Principal, Pivotal Product Management
    14103 NE 78th St. Redmond, WA 98052
    www.pivotalpm.com, phone 425-891-6272, fax
    978-418-7728, marak_at_pivotalpm.com
  • Client list and references available on request
    also see LinkedIn profile for recommendations
    http//www.linkedin.com/in/marakrieps.

5
Steve Hailey - President/CEO CyberSecurity
Institute, Digital Forensic Examiner and
Educatorsteven.p.hailey_at_gmail.com
  • Steve Hailey is an Information Technology veteran
    of twenty-six years, with nineteen years
    experience developing and delivering technical
    training. After ten years of experience with
    "data recovery" in both the public and private
    sectors, Steve began conducting forensic analysis
    professionally in 1997. He is a highly skilled
    expert witness and dynamic instructor, bringing
    to bear his combined skills in forensic analysis
    and computing technology. He currently instructs
    the information security and digital forensics
    curriculum at Edmonds Community College in
    Washington State, where he chairs the Digital
    Forensics Committee.
  • Steve has performed work and conducted training
    in the fields of computer networking, information
    security, and digital forensics for two Fortune
    50 companies, several law firms, the federal
    government, various law enforcement agencies, and
    several colleges throughout the Pacific
    Northwest. He is actively involved with
    developing and delivering training in computer
    forensics to members of city, state, and federal
    law enforcement agencies, and has been training
    military personnel performing forensic analysis
    in the Mideast since 2005. Steve is an
    instructor and Subject Matter Expert for the
    Cyberterrorism Defense Initiative program for the
    Department of Homeland Security and FEMA, and has
    also provided course development services as a
    Subject Matter Expert for the course titled
    Cyberterrorism First Responder, for the
    Criminal Justice Institute, University of
    Arkansas. Working with Mike Andrew, Steve
    developed the CLE course Computer Forensics For
    Attorneys which was recently instructed for the
    Washington State Attorney Generals Office.
  • He has authored certification practice tests for
    several vendors and is also a Subject Matter
    Expert for Comptia's Security. Steve has
    processed digital forensic cases ranging from
    inappropriate resource use and network intrusions
    to cases involving identity theft, credit card
    fraud, child pornography and money laundering. He
    is creator of the CyberSecurity Forensic Analyst
    (CSFA) certification, as well as the author of
    several computer forensics/forensic computing
    course books.
  • Steve is a Certified Information Systems Security
    Professional (CISSP), an AccessData Certified
    Examiner, a Digital Forensic Certified
    Practitioner, and he possesses a certificate in
    computer forensics from Oregon State University.
    In addition to these credentials, Steve has over
    twenty other technical certifications. He is the
    founder and President of the Washington State
    High Technology Crime Investigation Association,
    and was formerly on the Board of Directors for
    the Institute of Computer Forensic Professionals.
    His other affiliations include The Agora,
    InfraGard, and the High Tech Crime Consortium.
    Steve has been featured on television, radio, and
    has authored several articles related to digital
    forensics and information security.

6
Scott Gillins, Network Consulting Engineer (NCE),
Cisco Systems
  • Scott has been working for Cisco for the last 3
    years and has been involved in computer
    networking for 15 years.  Scott enjoys
    networking so much that he considers it his job,
    hobby, and passion. He has been involved in many
    types of networks spanning many different
    industries including education, retail, and
    consulting.  Scotts current job as an NCE is as
    a post sales support role in the organization he
    is engaged after a technology sale has been
    completed to make sure the customer is successful
    in their deployment of the technology.  When he
    is not knee-deep in networks, he enjoys spending
    time with his family consisting of 1 wife, 1
    daughter, 1 son, 1 dog, and 2 cats.  They enjoy
    their time watching movies, riding scooters, and
    playing fetch.  Scotts biggest realization,
    after moving to the area 9 years ago, is that the
    IT community in the Puget Sound is very small
    compared to the amount of technology that comes
    out of the area.  He hopes that if you continue
    your journey in this area for long enough that
    you will also get a chance to make the same
    realization and work with many of the great
    people that he has come across in his journey. 
    Scott can be reached at scgillin_at_cisco.com for
    any questions or comments.

7
Robin L. Borough EVP, Omnikron Systems Inc.
  • Robin Borough is a nationally recognized Career
    Strategist. Advisor to technology professionals
    and executives for over 20 years, Robins built a
    world-class reputation as the go to career
    strategist in the IT industry.
  • Robin serves as executive vice president for
    Omnikron Systems, Inc., one of the industrys
    fastest growing consulting and training firms.
    She is the founding director of the Convergence
    Technology Council (CTC), a collaborative forum
    for IT professionals, businesses and industry
    leaders.
  • As a corporate counselor Robin is known for her
    ability to help companies develop winning IT
    teams. Shes worked with scores of Fortune 1000
    companies, as well as countless medium-sized
    businesses and start-ups to meet critical human
    resource needs. Corporate clients include
    Verizon, NEC, Fox, Universal, Creative Artists,
    Technicolor, Amgen, BMC Software and many others.
  • For More Information regarding ITIL Training and
    Certification, call Robin Borough at
    (818)-223-4115 or email Robin.Borough_at_Omnikron.com
  • Also, join American ITIL a hot ITIL group in
    LinkedIn
  • For More Information on the ICCP, go to
    www.iccp.org
  • Blog for ICCP Professionals www.cdmpcommunity.bl
    ogspot.com
  • CONTACT INFO Robin Borough, 818-223-4115,
    Robin.Borough_at_Omnikron.com

8
Ravila Helen WhiteInformation Security
Strategist Business Model Inc. 
  • Ravila is currently studying the affect business
    modeling has on the fields of Information
    Assurance, Cloud Computing and Web 2.0. Prior to
    that, she headed up the information security
    programs for The Bill Melinda Gates Foundation
    and drugstore.com. Ravila has more than 15 years
    of professional Information Technology
    experience, with experience as a strategist,  an
    auditor and a front line information assurance
    practitioner.
  • Ravila is a strong advocate in influencing
    organizations to choose to do the right things,
    through her philosophy of making it better
    without making it complex.
  • Ravila is a CISSP, CISM, CISA and GCIH.  She
    regularly presents at local events on information
    assurance issues and has been published on a
    national and global level. She is also a member
    of the PacCISO and Agora.

9
Eva Smith, CCP, CDMPEdmonds Community College
  • Eva Smith, CCP, CDMP, has been a full-time
    faculty member at Edmonds Community College since
    2001. Prior to this, she enjoyed a professional
    career of over twenty years in a variety of IT
    and management positions, including systems
    development, data management, business analysis,
    project management and IT strategic planning
    consulting. In her teaching and advising roles,
    she routinely works with job changers, IT
    professionals and college students to develop
    personal career plans. Working with an industry
    advisory board, she implemented advanced
    certificate programs in Database Information
    Technologies (DBTech) and Business Systems
    Analysis (BSA) at Edmonds CC. She is also an
    adjunct lecturer for the I.T. and Administration
    Management (ITAM) bachelors degree program at
    Central Washington University.
  • Eva earned a Master of Science in Information
    Management from the University of Washington
    iSchool. She serves on the Board of Directors for
    the Institute for Certification of Computing
    Professionals (ICCP). She is an active member of
    the Data Management Association (DAMA-I) where
    she serves on the DAMA-I Education Committee and
    exam development committee for the Certified Data
    Management Professional (CDMP) certification. She
    was also instrumental in publishing the DAMA Data
    Management Body of Knowledge (DAMA-DMBOK) and the
    DAMA-I Curriculum Framework. In 2009 she was
    recipient of the DAMA International Education
    Award for contributions to the profession of data
    management.

10
Antje Koenig, Special ProjectsWorkSource
Seattle-King County
  • Antje Koenig is staff lead on special projects
    for WorkSource Seattle-King County, the local
    system of employment centers. WorkSource is a
    partnership of many different community-based
    organizations, government agencies, colleges and
    others who work together to meet the needs of
    jobseekers and businesses. Antjes work for
    WorkSource Seattle-King County during the past
    four years has included business outreach to
    employers and matching qualified job seekers with
    available jobs. In her current job, Antje
    represents WorkSource in the community, sharing
    information about services such as the federally
    funded Dislocated Worker Program.
  • Antjes background includes almost 20 years of
    experience in product marketing and business
    which has given her a unique perspective on what
    is important from an employer point of view and
    how to effectively market skills and abilities
    during the job search.
  • Antje graduated Phi Beta Kappa from the
    University of Michigan and speaks 4 languages.
    Her passion, in addition to languages and diverse
    cultures, is reaching out to help people while
    using the unique skills she has honed over her
    working career.
  • Antje Koenig, Special Projects, WorkSource
    Seattle-King County (http//www.worksourceskc.org/
    defaultnew.asp), 206-205-3591, antje.koenig_at_kingco
    unty.gov
  • Margret Graham, Project Manager/Communications,
    Workforce Development Council of Seattle-King
    County (http//www.seakingwdc.org/), (206)
    448-0474, ext. 3029

11
Perspective from Certifiers
  • What certifications are available in this area?
  • Where does one get certified (testing locations
    vs. online)? What institutions certify?
  • Are there educational prerequisites?
  • What is the cost? How long is the certification
    good for? How long does it take to get certified?
  • What skills do you have at the end the end of the
    program?
  • All certifications equal? Is one certification
    program better or more highly valued by potential
    employers?

12
Project Management
  • What certifications are available in this area?
  • The Project Management Institute (PMI) provides
    the certifications shown below.
  • The two most common PMI certifications are the
    Project Management Professional (PMP ) and the
    Certified Associate in Project Management
    (CAPM). These are the two which I will focus on
    for the remainder of the questions. Information
    on the remainder of the certifications is
    available on the PMI website at
    http//www.pmi.org/CareerDevelopment.
  • Project Management Institute certifications
    include
  • - Program Management Professional (PgMP)
  • - Project Management Professional (PMP)
  • - Certified Associate Project Management (CAPM)
  • - Risk Management Professional (RMP)
  • - Schedule Professional (SP)
  • All certifications require registration on-line
    with PMI and a review of an individuals packet,
    prior to being eligible to take the certification
    examination.

13
Project Management
  • Where does one get certified (testing locations
    vs. online)? What institutions certify?
  • The PMP and CAPM Certification examinations are
    given at the Prometric testing centers throughout
    the region. The tests are given on-line or in
    paper. The on-line tests are the most common and
    have the advantage of knowing the outcome before
    you depart the test center.
  • Prior to taking the exam, many personnel take a
    PMP and CAPM Certification prep course or
    commonly called a PMP Boot Camp course. The cost
    varies with the number of hours provided by a
    vendor.
  • The PMI Puget Sound Chapter offers a PMP / CAPM
    Certification Orientation course during the Fall
    and Spring. The Spring Course will begin
    mid-March and is conducted on six consecutive
    Saturdays. The 35 hours for the course can be
    used for the 35 hours of project management
    education. The cost of the course for PMI Puget
    Sound Chapter members is 950 for early
    registration and 1050 for PMI Puget Sound
    Chapter member regular registration period.
    Additional information is available on the PMI
    Puget Sound Chapter website at
    http//www.pugetsoundpmi.org/certification_pdus.cf
    m.

14
Project Management
  • Are there educational prerequisites?
  •  The PMP and CAPM test requirements

15
Project Management
  • What is the cost? How long is the certification
    good for? How long does it take to get certified?
  • Cost for the exam is 405 for the PMP
    Certification exam and 225 for the CAPM
    Certification exam. It normally takes a few weeks
    to register for the exam, document the project
    management hours, and identify a person which can
    verify the application information if PMI audits
    the application. The processing of an application
    normally takes 5 days. After PMI approval, an
    individual schedules a time to take the
    certification exam with a Prometric test
    facility.

16
Project Management
  • What skills do you have at the end of the
    program?
  • The PMP and CAPM certification is intended for
    personnel who work on and lead project management
    teams. The preparation and certification provides
    a global standard across industries to apply
    projects.

17
Project Management
  • All certifications equal? Is one certification
    program better or more highly valued by potential
    employers?
  • The PMP and CAPM are common certifications
    which employers desire or in the government
    contracting, the PMP is becoming a requirement
    on projects. The PMP is becoming desired or in
    some organizations, a requirement for project
    management offices and project management
    positions.

18
Microsoft
  • What certifications are available in this area?
  • Several and they include  Microsoft Certified
    Technology Specialist (MCTS), Microsoft Certified
    IT Professional (MCITP), Microsoft Certified
    Professional Developer (MCPD), Microsoft
    Certified Master (MCM), and Microsoft Certified
    Architect (MCA) (Infrastructure, Solutions, and
    Technology)

19
Microsoft
  • Where does one get certified (testing locations
    vs. online)? What institutions certify?
  • All Microsoft Certified exams are administered by
    Prometric, an independent testing organization
    with more than 3,000 locations worldwide.
  • Prometric.

20
Microsoft
  • Are there educational prerequisites?
  • This varies by the program.

21
Microsoft
  • What is the cost? How long is the certification
    good for? How long does it take to get certified?
  • This varies by the program and the number of
    courses required for that program.  Course prices
    range from 395 up to 1,595.
  • This also varies by course and product release by
    Microsoft, but typically 3 to 4 years.  Microsoft
    does have update courses to help keep the student
    up to date.  The amount of time it takes to
    obtain a certificate depends upon the program
    that you are studying for and how aggressively
    you want to complete the program.

22
Microsoft
  • What skills do you have at the end of the
    program?
  • This depends upon the program, and is specific to
    the courses you took.  For instance, you may have
    taken courses to become a Messaging Master in
    which case you can build and support Exchange
    systems.

23
Microsoft
  • All certifications equal? Is one certification
    program better or more highly valued by potential
    employers?
  • No.  The more courses you take and become
    certified on, the more valuable of an employee
    you will be.

24
Product Management
  • What certifications are available in this area? 
  • AIPMM awards certifications in Product Management
    (CPM) and Product Marketing (CPMM).  A dual
    CPM/CPMM Certification also is available.

25
Product Management
  • Where does one get certified (testing locations
    vs. online)? What institutions certify?
  • CPM and CPMM Certification testing is available
    locally through Pivotal Product Management, an
    authorized Testing Partner for AIPMM.  The test
    is written and takes approximately four hours to
    complete.  For those who have participated in a
    Certification Review course, an online version of
    the test also is available.  More information is
    available at www.pivotalpm.com and at
    www.aipmm.com.  

26
Product Management
  • Are there educational prerequisites?
  • No, but a product manager or product marketer
    should have at least three years experience
    before sitting for the certification exam,
    because it tests on actual work experience as
    well as knowledge of concepts.  A prep course is
    helpful.  At minimum, one should review the AIPMM
    Certification Glossary to determine readiness for
    the exam.  The Glossary and a study guide are
    available by emailing info_at_pivotalpm.com.

27
Product Management
  • What is the cost? How long is the certification
    good for? How long does it take to get certified?
  • The exam is 395 for a single certification and
    495 for a dual (CPM/CPMM) certification. 
    Additionally, one must be a member of AIPMM (125
    per year).  The certification does not need to be
    renewed.

28
Product Management
  • What skills do you have at the end of the
    program?
  • This is not a skill-building program its a
    professional credential.

29
Product Management
  • All certifications equal? Is one certification
    program better or more highly valued by potential
    employers?
  • The CPM and CPMM certifications are increasingly
    sought after by employers as a good benchmark of
    professional capability.

30
IT Security
  • What certifications are available in this area?
  • There are many certifications available for
    information security and digital forensics. The
    certifications that the Edmonds programs help the
    student prepare for are as follows
  • ACE - Accessdata Certified Examiner
  • CSFA - CyberSecurity Forensic Analyst
  • Security
  • Associate of (ISC)2
  • SSCP - Systems Security Certified Practitioner
  • CISSP - Certified Information Systems Security
    Professional
  • I have also offered the Certified Ethical Hacker
    training a few times and plan to do this on a
    more regular basis in the future. As well, we
    are working on curriculum to add material
    necessary to prepare students for the Certified
    Information Systems Auditor (CISA).

31
IT Security
  • Where does one get certified (testing locations
    vs. online)? What institutions certify?
  • ACE - Accessdata Certified Examiner Online
  • CSFA - CyberSecurity Forensic Analyst Edmonds
    Community College
  • Security Prometric testing centers
  • Associate of (ISC)2 Various locations as
    scheduled by the (ISC)2
  • SSCP - Systems Security Certified Practitioner
    Various locations as scheduled by the (ISC)2
  • CISSP - Certified Information Systems Security
    Professional Various locations as scheduled by
    the (ISC)2

32
IT Security
  • Are there educational prerequisites?
  • ACE - Accessdata Certified Examiner Knowledge of
    how to use Accessdatas forensic software tools
    to perform forensic analysis.
  • CSFA - CyberSecurity Forensic Analyst Several
    years experience conducting forensic
    examinations, or formal training in conducting
    forensic examinations and submitting
    comprehensive forensic analysis reports.
  • Security An entry-level course of study in
    information security, or practical work
    experience.
  • Associate of (ISC)2 Formal education in
    information security or work experience
  • SSCP - Systems Security Certified Practitioner
    One year of practical experience.
  • CISSP - Certified Information Systems Security
    Professional Five years of practical experience.

33
IT Security
  • What is the cost? How long is the certification
    good for? How long does it take to get certified?
  • ACE - Accessdata Certified Examiner
  • A. No cost for the exam. EdCC CIS 273/CIS293
    classes will prepare the student.
  • B. Lifetime as long as yearly education
    requirements are met.
  • C. A few weeks of study.
  • CSFA - CyberSecurity Forensic Analyst
  • A. 400. Free to EdCC students or students of
    CyberSecurity Institute. EdCC Digital Forensics
    Certificate program will prepare the student.
    Cost would be around 2400 for the 20 credits.
  • B. Three years, the re-certify.
  • C. 9 months on the average.
  • Security
  • A. Around 200 for the test. EdCC Network
    Security Certificate would more than prepare the
    student. Around 4500.00 for the program.
  • B. Lifetime
  • C. Depends on the student some are ready after
    one or two classes.
  • Associate of (ISC)2
  • A. 420 for the test. My recommendation to
    prepare is a course of study equivalent to the
    EdCC Network Security Certificate, wish would
    cost around 4500
  • B. 2 years if working towards the SSCP, 6 years
    if working towards the CISSP.
  • C. Minimum of one year as a part time student.
  • SSCP - Systems Security Certified Practitioner
  • A. 420 for the test. My recommendation to
    prepare is a course of study equivalent to the
    EdCC Network Security Certificate, wish would
    cost around 4500

34
IT Security
  • What skills do you have at the end of the
    program?
  • Information Security and Digital Forensics ATA
  • Conduct information security audits, develop
    business continuity plans, and perform various
    technical roles such as vulnerability
    assessments, penetration testing, and incident
    response. As well, the student will have the
    skills needed to establish information security
    and acceptable use policies within an
    organization. Also , the student will have the
    ability to perform a comprehensive digital
    forensic examination from start to finish.
  • Network Security Certificate
  • Perform various technical roles such as
    vulnerability assessments, penetration testing,
    and incident response. As well, the student will
    be able to conduct a comprehensive digital
    forensic examination from start to finish.
  • Digital Forensic Certificate
  • Conduct a comprehensive digital forensic
    examination from start to finish.

35
IT Security
  • All certifications equal? Is one certification
    program better or more highly valued by potential
    employers?
  • The CISSP is one of the most sought out
    certifications for the information security
    field, but I also like to see someone who has the
    Certified Ethical Hacker, or one of the lesser
    known certifications for penetration testing.
    This shows me they have developed skills in both
    the administrative and technical side of things.
    My company will hire people with formal training
    in conducting vulnerability and penetration tests
    from an accredited institution without the
    certifications. The certs are a big plus though.
  • As far as digital forensics goes, being able to
    show formal training is a must formal training
    qualifies the individual to meet the definition
    of an expert in case testimony is required.

36
Cisco/Networking
  • What certifications are available in this area?
  • There are 5 levels Entry, Associate,
    Professional, Expert and Architect covering 7
    different paths.  The paths include routing and
    switching, design, service provider, security,
    voice, storage, and wireless.

37
Cisco/Networking
  • Where does one get certified (testing locations
    vs. online)? What institutions certify?
  • The written part of the tests are proctored by
    Pearson Vue using a computer testing system at
    their location.  The lab portion of the CCIE is
    given onsite at one of several Cisco locations.

38
Cisco/Networking
  • Are there educational prerequisites?
  • None of the tests have educational prerequisites
    but some may require completing one test before
    moving on to the second part of the
    certification.  Gaining the knowledge to pass the
    exams can come from classes, books, and knowledge
    that you will acquire in your jobs.

39
Cisco/Networking
  • What is the cost? How long is the certification
    good for? How long does it take to get certified?
  • The costs for the tests are 125 for basic test
    to 350 for the advanced tests and 1800 for the
    CCIE lab test.  Tests are valid for 18 months.
    The length it takes to get a certification is
    dependent on the person.  There is no set
    learning path required just passing the test.  So
    once you have absorbed the information either by
    on the job training, classes or reading, and can
    pass the test you are done.

40
Cisco/Networking
  • What skills do you have at the end of the
    program?
  • The skills you will have will depend on what
    technology path you choose to go down.  The level
    of the skill will depend on what level you are
    testing at.  Cisco currently has 7 paths
    including routing and switching, design, service
    provider, security, voice, storage, and wireless.

41
Cisco/Networking
  • All certifications equal? Is one certification
    program better or more highly valued by potential
    employers?
  • The certifications are not all equal nor were
    they designed to be.  The time required to gain
    the knowledge is respective of the skill you will
    have when you are complete.  The CCIE
    certification has been the golden key in the
    industry for some time, but you have to remember
    that this is a top shelf certification requiring
    the most work to achieve in order to get that
    great value.  The CCIE is the most valued
    certification but if employer only needs entry
    level skills a person with a CCIE would most
    likely be over looked due to the cost of
    retaining that kind of value.  You will need to
    pick a goal to achieve that will allow you to
    balance your current technical skills, your
    desired technical skills, and the type of job
    that you would find the most satisfying.

42
IT Infrastructure Library (ITIL)
  • What certifications are available in this area?
  • ITIL v3 Foundations 2 Pts
  • ITIL v3 Expert 22 Pts using a combination of
    these classes
  • Lifecycle Modules Include
  • SS - Service Strategy 3 Pts
  • SD - Service Design 3 Pts
  • ST - Service Transition 3 Pts
  • SO - Service Operations 3 Pts
  • CSI - Continual Service Improvements 3 Pts
  • Capability Modules Include
  • OSA - Operational Support Analysis 4 Pts
  • PPO - Planning, Protection Optimization 4 Pts
  • SOA - Service Offerings Agreements 4 Pts
  • RCV Release, Control Validation 4 Pts
  • Managing Across the Lifecycle (MALC) 5 Pts

43
IT Infrastructure Library (ITIL)
44
IT Infrastructure Library (ITIL)
45
IT Infrastructure Library (ITIL)
  • Where does one get certified (testing locations
    vs. online)? What institutions certify?
  • Testing is done either on-line by going to a
    certified testing center, approved to deliver the
    ITIL Exams, or via paper exams with a valid
    proctor. Getting a proctor is simple, you just
    have a chosen proctor fill out a brief NDA and
    they must sign that they will follow the Proctor
    Rules.
  • The large examining bodies are CSME, EXIN and
    Loyalist. You dont pick this however, it is
    usually pre-arranged with the courseware
    provider. The training company will supply you
    with courseware and test vouchers or paper exams.

46
IT Infrastructure Library (ITIL)
  • Are there educational prerequisites?
  • There are no educational prerequisites to take
    ITIL Foundations. However, you must pass the
    Foundations course in order to be eligible to
    take the intermediate courses.
  • You must have 17 points gathered before taking
    Managing Across the Lifecycle.

47
IT Infrastructure Library (ITIL)
  • What is the cost? How long does it take to get
    certified?
  • Costs for the Foundations class range from 300
    for complete self-study to 1300 if you are in a
    3-day class.
  • Omnikron has this class available in an
    e-Learning format for 595, which includes
    testing software and the exam voucher.
  • Getting to ITIL Expert can cost up to 15,000.
  • How long is the certification good for?
  • There is an older Version 2 which is retiring
    starting mid-2010. If anyone is V2 and would
    like to take some bridge classes, heres the
    schedule
  • Version 3 does not have an end date. Its pretty
    new in the market, released in 2007 and now just
    beginning to pick up speed.
  • How long does it take to get certified?
  • Foundations is usually covered in 3 days or our
    eLearning program consists of 16 hours of
    instruction.
  • The intermediate classes, which we offer
    virtually, range from 3 to 5 days.

48
IT Infrastructure Library (ITIL)
  • What skills do you have at the end of the
    program?
  • Youll have learned the ITIL framework which is
    becoming a de facto standard in the IT industry.
    The larger companies and the government are
    standardizing on this. Smaller companies, less
    than 500 million, have not really adopted ITIL
    yet.
  • Students immersing themselves in ITIL will have
    learned process improvement, and how to run IT
    like a business (Strategy, Design, Transition,
    Operations and Continual Service Improvement).

49
IT Infrastructure Library (ITIL)
  • Are all certifications equal? Is one
    certification program better or more highly
    valued by potential employers?
  • The ITIL certification is becoming a hiring
    criterion, similar to the weight of holding a
    PMP.
  • Foundations is an easy basic to get through if
    a person is in IT, they should at least get this.
  • Having the intermediate classes increases your
    value significantly in the market.

50
Institute for Certification of Computing
Professionals (ICCP)
  • What certifications are available in this area?
  • Background There are different types of
    certifications in our IT profession
  • Education-based certification is a training
    program that leads to some sort of certification
    of completion, often involving different
    assessment methods. These are typically offered
    by colleges or training companies
  • Vendor-based certification is based around a
    product or suite of products (e.g., Microsoft or
    CISCO certifications)
  • Vendor-neutral professional certifications
    demonstrate overall knowledge of fundamental
    concepts and principles, but do not focus on a
    specific product. Examples are COMPTIA's A or
    Network, Certified Information Security
    Professional (CISP), and ICCP's Certified
    Computing Professional (CCP).
  • Similar to CompTIA, the ICCP offers professional
    certifications that are vendor-neutral. However,
    unlike CompTIA (which is a commercial entity),
    the ICCP is a consortium of professional
    associations that has been in existence since the
    1970's as a neutral non-profit certifying body
    for I.T. professional certification. Its
    constituent societies include AWC, AITP, ACM,
    DAMA-I, and CIPS, with many more associate member
    societies in the U.S. and abroad.
  • The ICCP develops and administers exams for the
    general Certified Computing Professional (CCP)
    credential and Associate Computing Professional
    (ACP) certifications, as well as specialized
    certification such as the Certified Data
    Management Professional (CDMP), the Certified
    Business Intelligence Professional (CBIP), the
    Certified I.T. Consultant (CITC) and the
    Certified I.T. Compliance Professional (CITCP).
  • Edmonds Community College and other colleges such
    as the University of Washington Extension offers
    education-based certification programs in a
    variety of areas that CAN lead to industry
    certifications. These programs provide training,
    and a certificate is granted at the end of the
    program, but currently the colleges do not
    typically administer exams for specific
    professional certifications. These are handled by
    the certifying bodies.

51
Institute for Certification of Computing
Professionals (ICCP)
  • Where does one get certified (testing locations
    vs. online)? What institutions certify?
  • For ICCP certification, three exams are required.
    Proctors and exams are arranged through the ICCP
    office (http//www.iccp.org). They can be
    administered online, through a college, or by a
    designated local proctor.

52
Institute for Certification of Computing
Professionals (ICCP)
  • Are there educational prerequisites?
  • It depends on the certification. The ACP is
    intended for recent college graduates. All other
    ICCP certifications require specialized education
    and at least three years of documented work
    experience in the field. Exam questions are
    targeted toward experienced professionals.

53
Institute for Certification of Computing
Professionals (ICCP)
  • What is the cost? How long does it take to get
    certified?
  • Each exam is 285 and three exams are required
    An I.S. Core Concepts exam is required for all
    certifications, plus two exams in an area of
    specialization. All three exams must be passed at
    50 or better to earn certification. Approved
    vendor certifications (such as Microsoft's) can
    be used to substitute for one of the specialty
    exams. An annual recertification fee of 75 and
    documentation of continuing education credits is
    required to maintain certification.

54
Institute for Certification of Computing
Professionals (ICCP)
  • What skills do you have at the end of the
    program?
  • The ICCP exams assess the skills of IT
    professionals in a variety of areas. A report is
    provided to the exam taker at the end of each
    exam that describes performance levels in each of
    the topic areas covered on the exam. This is
    most often used for personal professional
    development, and is also used by some employers
    to assess the skills of employees.
  • At the end of an education-based certification
    program such as those offered by Edmonds CC, a
    diploma or certificate is granted based on a
    specified level of satisfactory course
    completion. The benefit of education
    certification programs is that course outcomes
    are demonstrated in a variety of ways and
    assessed by instructors or external reviewers.
    Actual course deliverables are often required
    that can be presented in a portfolio to potential
    employers.

55
Institute for Certification of Computing
Professionals (ICCP)
  • Are all certifications equal? Is one
    certification program better or more highly
    valued by potential employers?
  • Each type of certification has a benefit and
    purpose. If a potential employer is hiring
    someone to work with a specific product such as
    CISCO, then a certification in that product is
    appropriate. However, in my experience, most
    potential employers don't know about various
    types of certification options, and are only
    aware of the certifications that are aggressively
    marketed, which tend to be vendor product-based.
    The ICCP certifications have been recognized by
    big companies such as IBM and EDS over the years,
    and the CDMP and CBIP are increasingly being
    requested by off-shore I.T. service providers
    such as InfoSys or government entities. This type
    of credential demonstrates the individual's
    understanding of foundational principles and
    concepts, based on a body of knowledge for the
    profession. It is intended to represent a
    long-term commitment to continuing growth and
    contributions to the profession.

56
Perspective from Hirers
  • What do roles do companies recruit certified
    personnel for?
  • What designations or accreditations do companies
    recruit for?
  • Why is it valued by companies and hiring
    managers?
  • Why is certification good for the individual? How
    do certifications benefit individuals?
  • Does your company support employees obtaining
    certifications (financially and in "time spent
    getting certified")? Do you know companies that
    support this? Is this a negotiable benefit when
    accepting a position?

57
Microsoft
  • What do roles do companies recruit certified
    personnel for?
  • System Architects, System Administrators,
    Executive Administrative Assistants, Solution
    Architects, Operational Support, etc.

58
Microsoft
  • What designations or accreditations do companies
    recruit for?
  • The fully certified individual in a program.

59
Microsoft
  • Why is it valued by companies and hiring
    managers?
  • Individuals who have continued their education
    and worked towards a certified goal.

60
Microsoft
  • Why is certification good for the individual? How
    do certifications benefit individuals?
  • It represents that the individual has a better
    understanding of the technology and the product
    that they were certified on.
  • Ability to stand out in a job interview from
    those that have no proven knowledge, increase in
    pay, and demonstrates the willingness of the
    individual to still continue to learn.

61
Microsoft
  • Does your company support employees obtaining
    certifications (financially and in "time spent
    getting certified")? Do you know companies that
    support this? Is this a negotiable benefit when
    accepting a position?
  • Yes, both financially and with Training Time to
    get certified.
  • Yes.
  • Depends on the company.  I would first ask what
    type of continuing education programs does the
    company have as a question.  Provided that I was
    not able to find anything in their Employee
    Benefits package.

62
Product Management
  • What do roles do companies recruit certified
    personnel for?
  • Local companies are increasingly aware that the
    CPM and CPMM certifications designate experienced
    product managers or product marketers, and would
    likely match a candidate with this qualification
    into at least a mid-level position, or a senior
    or group manager position.

63
Product Management
  • What designations or accreditations do companies
    recruit for?
  • Both the CPM and CPMM certifications.

64
Product Management
  • Why is it valued by companies and hiring
    managers?
  • The CPM and CPMM certification is a performance
    bar, showing that the candidate is a more proven
    entity than a non-certified candidate.  In other
    words, a candidate whos AIPMM certified should
    be more likely to succeed in the role.

65
Product Management
  • Why is certification good for the individual? How
    do certifications benefit individuals?
  • The CPM and CPMM certifications are a significant
    mark of achievement, but are new enough that not
    everyone on the job market has earned them, so a
    candidate who is AIPMM certified will stand out. 
    For an experienced Product Manager or Product
    Marketer, the preparation time should be a matter
    of hours of brushing up on concepts, especially
    with the aid of a certification prep course or
    study guide. 

66
Product Management
  • Does your company support employees obtaining
    certifications (financially and in "time spent
    getting certified")? Do you know companies that
    support this? Is this a negotiable benefit when
    accepting a position?
  • Currently this certification is self-funded by
    most people who have earned it.  Our expectation
    is that this will be a negotiable benefit when
    the market is more favorable for candidates, and
    more candidates begin requesting it.   

67
IT Security
  • What do roles do companies recruit certified
    personnel for?
  • CISO, ISO, Director of Information Security,
    Information Security Manager, Information
    Security Analyst, Administrator, Engineer,
    Architect

68
IT Security
  • What designations or accreditations do companies
    recruit for?
  • CISSP or CISA are some of the hottest information
    security certifications to be had if someone is
    in a leadership role. The CISM from ISACA has
    also gained a bit of traction. From a technical
    perspective Cisco and Microsoft are offering
    security centric certifications. Depending on the
    role, an organization may request vendor specific
    certifications such as Checkpoint, Fortinet and
    Juniper. Security is becoming more of an ask for
    entry level positions. SANS is also a part of the
    line-up.

69
IT Security
  • Why is it valued by companies and hiring
    managers?
  • The value can lie in the fact that some of the
    certifications are based on industry standards.
    This means the holder of the certification will
    approach their job from a standards perspective
    with practical real-world application. It can
    weed out those candidates who had gained much of
    their knowledge through ad hoc methods of
    browsing the internet. While we can all learn
    from the abundance of information presented on
    the internet some content is unstructured or
    produced for those who are expected to started
    with industry basics.

70
IT Security
  • Why is certification good for the individual? How
    do certifications benefit individuals?
  • Studying for a certification can help the
    candidate delve into areas that perhaps they did
    not consider were important. It can round out the
    knowledge of the candidate and make them more
    aware of peripheral impacts they must consider.
    For instance. I have a CISSP and a CISA. When I
    build a program or provide architecture guidance
    I first consider not just industry standards and
    best practices but I also include what is
    necessary to pass and audit. It promotes systems
    thinking rather than individualist thinking.
  • Certifications do matter just as a degree can
    matter but one must diversify. A degree a
    certification will get you through the door. If
    you want to stay at the table and have the
    ability to move around well, youll have to
    diversify your skill set to include other types
    of trainings that may not seem congruent to your
    field. In the IT front much of the practice has
    been build on a didactic and or linear approach.
    That is fine from an operational perspective.
    However those who are in visionary positions
    which require the ability to abstract, they will
    need to diversify their skill set and knowledge
    base. You might be able to run reports the same
    way for 10 years but organizations and business
    units are in constant evolution. They have to be.
  • Many job descriptions for senior IT professionals
    are an abstraction of skills. For instance I
    would recommend anyone who wants to pursue an
    Information Security Architect position to seek a
    TOGAF certification over the ISC2 offering of the
    ISSAP. The ISSAP while reasonable is still
    approaching architecture from a information
    security centric point of view. If you have a
    CISSP or a SCCP then you should already have
    adequate knowledge of information security.
     Studying from a pure architectural point of view
    will provide you with a more well-rounded view of
    your approach to suggesting solutions.

71
IT Security
  • Does your company support employees obtaining
    certifications (financially and in "time spent
    getting certified")? Do you know companies that
    support this? Is this a negotiable benefit when
    accepting a position?
  • All the organizations Ive worked for support
    certifications as long as they support the
    persons role. Typically it may be part of the
    training benefit of an organization. If you must
    negotiate certification as a benefit, you should
    included the ongoing maintenance cost as well as
    any activities that suppose CPE requirements.
  • Decide what your career path is first before
    going after your certifications. Look at job
    descriptions and see what certifications are
    required of candidates. If you want to diversify
    your certifications, make sure you do so in a
    logical manner, not randomly. The following site
    can help you determine which certifications are
    available www.gocertify.com.

72
Cisco/Networking
  • What do roles do companies recruit certified
    personnel for?
  • Omnikron Systems Inc., a 30-year Consulting,
    Training and Search firm specializing in
    Technology. Therefore we (know about) network,
    infrastructure, telecommunications, internet
    services, security, cloud computing

73
Cisco/Networking
  • What designations or accreditations do companies
    recruit for?
  • Associate Certifications
  • CCNA (Cisco Certified Network Associate)
  • CCDA (Cisco Certified Design Associate)
  • Professional certifications
  • Cisco Certified Network Professional (CCNP)
  • Cisco Certified Design Professional (CCDP)
  • Cisco Certified Internetwork Professional (CCIP)
  • Cisco Certified Security Professional (CCSP)
  • Cisco Certified Voice Professional (CCVP)
  • Expert-level certifications
  • Cisco Certified Design Expert(CCDE)
  • Cisco Certified Internetwork Expert (CCIE)
  • CCIE Numbering and Recertification

74
Cisco/Networking
  • Why is it valued by companies and hiring
    managers?
  • These certifications indicate that you are a
    professional at designing, troubleshooting and
    maintaining complex network environments.
  • The content, labs and exams are rigorous, so
    having these certifications also speak of ones
    aptitude.
  • These certifications also give credibility when
    dealing directly with Cisco

75
Cisco/Networking
  • Why is certification good for the individual? How
    do certifications benefit individuals?
  • These certifications are still holding great
    value in the marketplace, they are still in
    demand as our marketplace becomes increasingly
    global and our data centers become more and more
    complex.
  • The certification will set IT professionals apart
    and will enable them to earn significantly more
    money by having the credentials.

76
Cisco/Networking
  • Does your company support employees obtaining
    certifications (financially and in "time spent
    getting certified")? Do you know companies that
    support this? Is this a negotiable benefit when
    accepting a position?
  • Omnikron is paid to hire people with these
    credentials already in hand.
  • Large vendors typically pay for these
    certifications (Verizon, ATT, CSC any managed
    service provider or outsourcing company that is
    dedicated to the care and feeding of large,
    global networks).
  • This is definitely a negotiable benefit. AND if
    you are currently at a company that has tuition
    reimbursement that you are not taking advantage
    of, you should change that immediately and use
    these free dollars.

77
IT Infrastructure Library (ITIL)
  • What do roles do companies recruit certified
    personnel for and what designations or
    accreditations do companies recruit for?
  • ITIL v3 Foundations is becoming a requirement for
    Project Managers, Process Owners, Service Desk
    professionals and management, data center and
    infrastructure professionals AND leaders and
    executives are also looked at more closely if
    they have this beginning certification.
  • ITIL v3 Intermediate Certifications are gaining
    ground If you achieve Expert Status, youll be
    eligible for high paying consulting training
    opportunities. These people earn upwards of 100
    - 150 hourly or 1000 to 2000 per day. They
    are in short supply and the demand is growing
    rapidly.
  • There are only 3000 ITIL v3 Experts globally
    this is a great time to leap ahead of your
    competition!

78
IT Infrastructure Library (ITIL)
  • Why is it valued by companies and hiring
    managers?
  • ITIL is like the Rosetta Stone in IT. It allows
    the company, the vendors, the clients to all
    speak the same language.
  • Without ITIL, infrastructure has never really
    followed a consistent model for 20 years its
    been Centralize or Decentralize OR Plan, Build,
    Run ITIL brings a framework, rules and
    organization to IT.
  • The goal of ITIL is to help IT run like a
    business and also to help IT align better with
    the business. This is the holy grail of IT to
    align with, better serve and be valued more by
    the business.

79
IT Infrastructure Library (ITIL)
  • Why is certification good for the individual? How
    do certifications benefit individuals?
  • Its becoming a standard and a pre-requisite to
    getting hired or promoted.
  • This is a good bet. The methodology is 20 years
    old and hasnt died, so it is a good bet that the
    certification will last and hold its value.
  • Government is pushing ITIL big-time with all its
    huge vendors. There will be a trickle down
    effect.
  • ITIL is a good way to prove governance to the
    auditors.
  • As the computing environment increases in
    complexity, more controls are needed and the ITIL
    framework provides this.

80
IT Infrastructure Library (ITIL)
  • Does your company support employees obtaining
    certifications (financially and in "time spent
    getting certified")? Do you know companies that
    support this? Is this a negotiable benefit when
    accepting a position?
  • Omnikron Trains on the entire ITIL suite.
  • We will award 3 Scholarships to obtain the ITIL
    v3 Foundations Certificate in exchange for help
    with marketing, blogging, emailing and calling
    companies to help us sell our training services
    to more organizations!

81
Institute for Certification of Computing
Professionals (ICCP)
  • What do roles do companies recruit certified
    personnel for? What designations or
    accreditations do companies recruit for?
  • Specialized roles such as network or database
    administrators, security specialist or project
    manager where there are known certifications are
    the most common. I see job ads asking for project
    management certification (PMI), A and Network
    certifications, CISCO or Microsoft
    certifications. I think more and more jobs in
    data management are asking for CDMP and CBIP as
    these become more recognized within the
    profession. Often it's a "preferred" but not
    "required" qualification.

82
Institute for Certification of Computing
Professionals (ICCP)
  • Why is it valued by companies and hiring
    managers?
  • It depends on the area of certification, but when
    I was a hiring manager, I valued any
    certifications primarily because they indicated
    that the job candidate or employee was serious
    about their career and self-motivated enough to
    invest in professional development and in
    validating his or her skills. Certification also
    provided an external assessment of those skills
    by some objective measure so as a manager, I felt
    more confident that the person would at least be
    familiar with some basic concepts in their area
    of certification. The ICCP has worked with some
    managers to administer exams, just to provide an
    external assessment of employee skills on a team
    so training and development could be more
    focused.
  • On the other hand, I have heard some managers
    express skepticism about the value of
    certification. This is based on perceptions that
    certifications just test a person's ability to
    take exams and don't demonstrate real skills, or
    that they are just another source of revenue for
    product vendors. Unfortunately, this undermines
    the credibility of certification in our field.
    Because of this, individual employee sometimes
    have to "sell" their certification to his or her
    managers and be able to clearly articulate why it
    adds value.

83
Institute for Certification of Computing
Professionals (ICCP)
  • Why is certification good for the individual? How
    do certifications benefit individuals?
  • Certifications can make a resume stand out - for
    the same reasons described in 3. It just sends a
    message to current and potential employers that
    you are serious about learning and growing in
    your chosen profession. It's also a
    self-assessment. Sometimes we know more than we
    think we know, or vice-versa. Going through the
    process of getting certified helps to validate
    what you know and areas that you may want to work
    on to improve your knowledge or skills. I've seen
    a lot of people gain more confidence in their
    skills after getting certified, which also shows
    in an interview and on the job.

84
Institute for Certification of Computing
Professionals (ICCP)
  • Does your company support employees obtaining
    certifications (financially and in "time spent
    getting certified")? Do you know companies that
    support this? Is this a negotiable benefit when
    accepting a position?
  • My current employer (EdCC) supports and
    encourages instructors to get certified in the
    areas they teach, and there is often funding for
    this since it improves the credentials of the
    instructor. I teach exam-prep courses for the
    CDMP, and most of the people who go through this
    get some support from their companies. Often it
    just takes asking their manager and explaining
    what the certification is. Employers don't always
    know what's out there, but once you get
    certified, some managers will encourage others to
    get certified as well. Through my work with ICCP,
    I know there are big companies like IBM, InfoSys
    and some government agencies that are beginning
    to encourage and even require I.T. employees
    within the company to get some kind of
    certification that's appropriate to the jobs they
    are in. For companies that provide consulting
    services, and independent co
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