DEVELOPMENTS IN PRS: HOW THE INFORMATION CAN BE UTILISED FOR IMPROVING THE SYSTEM

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DEVELOPMENTS IN PRSHOW THE INFORMATION CAN BE
UTILISED FOR IMPROVING THE SYSTEM

• By- ANURAG KAPIL
• IRAS

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Concept of Passenger Reservation System

• Booking
•   Simple ticket selling.
•     No guarantee of seat.
• Reservation
• Ticket guarantee of accommodation.

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Development Of The PRS

• Manual system.
• Infirmities With The Manual System.
• Slow and time consuming
• Unbalanced load on clerks
• No updating of the of current status
• Inadvertent errors by the clerks
• Problem of messages
• Malpractices

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Complications Of The Reservation System

• 1.    Large number of fares telescopic,
  circulars etc.
• 2.    Seven different classes of travel.
• 3.    Thirty different quotas.
• 4. One hundred and twenty five different types
  of concessions.
• 5.  Ninety different types of the layouts of
  the passenger coaches.
• 6.     And in same fashion different types of
  refunds.
• 7.     Accounting.
• 8. Excess and short fare remittances.

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Path Of Computerisation

• CRIS (Center for Railway Information System)
•   IMPRESS (Integrated Multi Train Passenger
  Reservation System)
• Written in Fortran using VAX system
• One-to- one communication and linkage.
• Thus requiring more process time.
• Cannot respond to many queries simultaneously.
• Thus reduced efficiency

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 CONCERT

•   (Country-Wide Network For Computerized Enhanced
  Reservation And Ticketing)
• Developed by CRIS.
• Is a total networking solution to Indian Railways
  PRS.
• Operates from five regional centres(Delhi,
  Bombay, Calcutta, Madras and Secunderabad).
• Machine language used is 'C.
• One-to- many communication thus requiring less
  process time.
• System can respond to many queries.
• Uses client-server model for distributed
  computing is a total solution to the networking
  of the PRS.

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Information in a Computerised Ticket

• Train number
• Date of travel
• Distance
• Class Coach of accommodation
• Originating Destination station
• Boarding station
• Seat Berth number
• Sex and Age of the passenger
• Charges paid in figures and words
• Travel Authority
• Time of departure at the boarding station and
  originating station
• PNR number
• Random number unique to train-date-class

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Utilization of Reports by the Traffic Accounts
Office

• Station Balance Sheet.
• Earnings from Originating, Terminating Traffic.
  
• Budgetary processes.
• Cancellation trends.
• Monitoring that the customer is paying proper
  amount .
• Issue bills to Defence, P T, Parliament and
  Assemblies.
• Apportionment calculations.
• Traffic Fore-casting.

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Improvements

• (Usually the Information is Delayed)
• Traffic Accounts be given a dummy terminal to
  monitor the data and the information.
• All the information be made available to the
  Traffic Accounts Office On-Line.

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