Hosted/Cloud Email Solution

1
Hosted/Cloud Email Solution

• University of Northern Colorado

2
UNC Student Email Background

• Legacy student email systems
• PINE RS6000
• Webmail by Captaris
• IMAIL from IPSwitch
• iPlanet from Sun Microsystems
• Common issues
• Storage capacity
• SPAM / Phishing
• Anti-virus
• Backups
• Out of date user interface

3
UNC Student Email Current

• Migrated Fall 2008 all student email to
  exchangelabs
• UNC student email - rose3826_at_bears.unco.edu
• Hosted at bears.unco.edu or www.outlook.com
• 10Gig mailboxes and growing
• Global Address List with student Active Directory
• Modern interface with ability to customize and
  brand
• Calendar, contacts and task functionality
• UNC does not allow students to auto-forward email
  to other accounts
• Students must register their account prior to
  accessing it the first time via a homegrown
  application

4
UNC Student Email Migration Lessons Learned

• ILM account management agent Beta
• Student input from the beginning -
  _at_bears.unco.edu
• Relationship with Microsoft and Oxford Computing
• Review internal account creation and cleanup
  procedures early
• Communications with Faculty and Staff are just as
  important as communications to students
• Be prepared to adjust end-user and administrator
  system support response time expectations
• http//blogs.technet.com/exchangelabs/default.aspx
  

5
UNC Student Email Update (R3)

• Currently have approximately 30,000 accounts
• Outlook Live is available for IE 7 as well as
  Firefox 3 and Safari 3 (MAC only).  
• Increased ILM integration (once you move to
  Windows Server 2008)
• Improved PowerShell integration, more object
  control in PowerShell, increased integration
  with AD/LDAP objects with PowerShell, increased
  performance (reporting). Must be run from
  Windows 2008 or a Vista PC
• Reviewing email for life rose3826_at_bearsalumni.u
  nco.edu
• Reviewing portal integration SSO via Luminis
  portal
• Improved support portal and documentation
  http//connect.microsoft.com