Human Relations Motivation Motivation Is an internal or

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Human Relations
Motivation
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Motivation
Human Relations

• Is an internal or external stimulus that arouses
  enthusiasm and persistence in pursuit of a
  certain course of action or goal.

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Would you go get a dollar?
Human Relations

• There is a dollar bill under someones chair in
  this room.

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Would you go get a dollar?
Human Relations

• If right now it was under a rock at the top of
  Mt. Rainier?
• How about if it was inserted in the book
  Contemporary Algebra in the school library?

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Would you go get a million dollars?
Human Relations

• If right now it was under a rock at the top of
  Mt. Rainier?

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Human Relations
A Model of Motivation
Action
Tension

• Need

Relief
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Another Model of Motivation
Human Relations
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Wants and Needs
Human Relations

• A want is a wish for.
• A need is more urgent.

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Needs
Human Relations

• Primary Need
• basic needs required for life.
• Secondary Need
• -- psychological unique.

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Wants and Needs
Human Relations

• Does a want ever become a need?

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Maslows Hierarchy of Needs Theory
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Herzbergs Two-Factor Theory
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Acquired Needs Theory
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Process Theory
A group of theories that explain how people
select behaviors with which to meet their needs
and determine whether their choices were
successful.

• Vrooms Expectancy Theory
• motivation depends on individuals expectations
  about their ability to perform tasks and receive
  desired rewards.
• concerned not with identifying types of needs but
  with the thinking process that individuals use to
  achieve rewards.
• based on the effort, performance, and
  desirability of outcomes.

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New Methods of Motivation
Human Relations

• Unconventional and cost-effective rewards
• Technology
• Flexibility
• Training
• Attention and recognition

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Basic Motivation Model
Need
Frustration
Nonfulfillment
Fulfillment
Positive Behavior
Negative Behavior
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Application of Motivation Theories

• Consider alternative ways to fulfill needs and
  wants.
• Avoid negative behaviors that can limit future
  opportunities.
• Consider which behaviors might benefit you in the
  long run.

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Motivational Source Fields
SOURCES OF FOLLOWER MOTIVATION
DEGREE OF POSSIBLE LEADER INFLUENCE
Outside Forces
HIGH
Inside Forces
MEDIUM
Early Forces
LOW
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Methods for Enhancing Motivation

• Sell dont tell.
• Let your followers make their own decisions.
• Delegate dont dump.
• Set goals with your followers.
• Listen to your followers and let them know you
  are listening.
• Follow through.
• Dont change course midstream.
• Build in a monitoring system.
• Give criticism gracefully.
• Have a plan for employees future.
• Avoid hasty judgments about work style.
• Use rewards and incentives.
• Encourage camaraderie and friendship.

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Motivating Generations
Human Relations

• Traditionalists
• Baby boomers
• Generation X
• Generation Y

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New Methods for Motivating Workers

• Education and training
• Job enrichment and job expansion
• Choices, freedom, and flexibility
• Encouragement and praise
• Leisure time

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How can we use Motivation Theory to get what we
want?
Human Relations

• From our friends?
• From Parents?
• Teachers?
• Bosses?
• Employees?

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More thoughts on Motivation in Business
Human Relations

• Catch people doing something right
• The One Minute Praising (Waytogo!)
• Peer Recognition (High five program)
• Empowerment
• Participatory Management
• Team building

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Next
Human Relations

• Solving Problems and Making Decisions