Phone Systems Brisbane - Secrets The Telco's Dont Want you to Know

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Welcome to... The Secrets That The Telcos
Dont Want You to Know
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Introductions

• Greg Eicke
• FAQs
• You
• Todays Agenda
• How to Play the Game
• FREE Ebook

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Overview

• Why you should never bundle your telephone system
  with your call spend.
• How to avoid being trapped by poor quality VoIP.
• Why Telco contracts do not offer the best deals.
• Save 73 on call costs without changing providers
  or using poor quality VoIP.
• If you spend 497 or more on call costs, how to
  make massive savings.

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Is this you after youve signed the deal for a
new phone system?
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Is this you after youve received your first bill?

• Its not that simple
• Mine field of techno babble
• Essential to get it right!

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Uninformed Decisions Are A Big Gamble!
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Introducing 3 Decades of Brilliantly Simple
Phone Solutions

• Easy to understand for the lay person
• Make communications and collaboration second
  nature
• Enjoy massive savings
• You dont have to be big to save BIG

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1. To Bundle or Not to Bundle?
Whos heard of bundling? Its easy Everything
is on one easy to read bill you will save up to
16... One easy monthly payment

• Is bundling all its cracked up to be?
• Why are the Telcos interested in your
  hardware?
• 3 5 year agreement
• Fixed rates
• 1850 local and STD calls per month for a tiny
  50
• Bundle and Beware!

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2. How to Avoid Being Trapped by Poor Quality
VoIP

• Whos heard of VoIP before?
• VoIP stands for Voice Over Internet Protocol
  Not Voice Over the Internet.
• A business grade data connection is required
  for toll quality VoIP
• ADSL will not provide toll quality VoIP calls
• Inexperienced sales people promise perfect voice
  quality using ADSL

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Why are some VoIP calls poor in quality?
VoIP calls using the public Internet can be very
poor quality. There is no Quality of Service
(QoS) Guarantee with the internet. Smart
businesses deploy private Internet Protocol (IP)
networks Lets look at some pictures...
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Telstra 4 x ISDN 2
Telstra 4 x SIM Channels

• One Button Transfer
• Visibility Between Sites
• Mobility with Easy to use call transfer back to
  office (FITEC testimonial)
• SIP Trunk licences included
• Cost Guard savings and viable carrier
  redundancy

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Telstra 4 x ISDN 2
Telstra 4 x SIM Channels

• One Button Transfer
• Visibility Between Sites
• Mobility with Easy to use call transfer back to
  office (FITEC testimonial)
• SIP Trunk licences included
• Cost Guard savings and viable carrier
  redundancy

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Telstra 4 x ISDN 2
Telstra 4 x SIM Channels

• One Button Transfer
• Visibility Between Sites
• Mobility with Easy to use call transfer back to
  office (FITEC testimonial)
• SIP Trunk licences included
• Cost Guard savings and viable carrier
  redundancy

Private IP Network (No Internet Access)
Business Grade Private IP Broadband Service
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Telstra / Optus Voice lines
Telstra 4 x ISDN 2
Phone System
Typical Business Digital Key Telephone System
Computer Network Diagram
Telstra 4 x SIM Channels
VoIP provider

• One Button Transfer
• Visibility Between Sites
• Mobility with Easy to use call transfer back to
  office (FITEC testimonial)
• SIP Trunk licences included
• Cost Guard savings and viable carrier
  redundancy

Private IP Network (No Internet Access)
Computer System
Business Grade Private IP Broadband Service
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Any Final Questions on VoIP? O.K.... Moving on...
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3. Why Telco Fixed Line Contracts Dont Offer
the Best Deal?

• Special corporate call pricing contracts do not
  offer the best available price for your business
  (regardless of business size)!
• A rate for local
• A rate for national
• A rate for inter capital cities
• A rate for mobiles
• Why not one low rate for all?

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• High commissions influence the recommendations
  made
• Only tell you what they have available, not
  ALL available options
• Try to make you feel special while treating
  you like one of the herd
• Any size business can easily get better than
  corporate rates (remember 1850 calls for 50)

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Toyota Motor Dealership, Northern NSWCase Study
4. How to Save 73 on Your Monthly Phone Bill
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Toyota Dealership, Northern NSW
Before
September 2008 Number of Calls
Existing Costs
Local STD Calls 1244
344.00
Calls to Mobiles 1067
886.00
Total
2311 1 230.00
After
September 2009 Number of Calls
Existing Costs
Local STD Calls 1502
100.00
74 Saving
Calls to Mobiles 921
222.00
70 Saving
73 Saving
Total 2433
322.00
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Toyota Motor Dealership, Northern NSW

• Total monthly cost reduction
  908.00

• Total annual cost reduction
  10 896.00

• Panasonic TDA200 Telephone System
  16 242.00

• Rapid return on Investment 18 Months

• Huge efficiency gains from Cordless phones so
  there are no more Messages to
  return calls

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5. And finally the great news for you is...
If you monthly call spend is greater than 497
you can access these savings too! Wellers Hill
Medical Centre