Phone Systems Brisbane - Here's How You can Increase Productivity With Unified Communications Part 3

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How To Increase Productivity With Unified
Communications
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Part 3 of 5 Part Series
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Part 3 Introduction
So far weve appraised the financial advantages
of mobility and demonstrated practical
productivity improvements
Part 3 well examine the desirable benefits of
Web Conferencing and Collaboration
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So What is Web Conferencing
Software with collaborative facilities
A communications medium unlike any other
Share qualities like teleconferencing live video
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So What is Web Conferencing
Here is the power of the Internet at work
Location is no longer an issue
A plethora of tools blended into one easy to use
application
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In House Verses Hosted
Hosted Pay per use or per seat
Usually billed on minutes used or per user
licence
Consider usability, features and reputation of
vendor
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In House Verses Hosted
In House You own it and control it
Fixed monthly costs
Tight integration into Unified Communications
platforms like Zultys
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Fast Return on Investment
Once off costs depends on number of users and
rooms
Brand your own meetings
Easy add launch buttons to web page or CRM
applications
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Security
No Firewall, Antivirus, locked down PCs or
unsupported platforms
Will keep you from holding a meeting
Great hidden value
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Universal Attendance
Supports Windows, Mac, Linus and Windows Mobile
Not all web conferencing is built equal
Any modern browser is supported
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Have you Ever Seen A Grown Man Cry?
I nearly did the other day!
Client complaining about constant travel between
Brisbane and Sydney
Often meetings were short wasting the whole day
travelling
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Have you Ever Seen A Grown Man Cry?
Often other people attended from different
locations
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Have you Ever Seen A Grown Man Cry?
I casually mentioned web conferencing as an
option worth considering

• Usual list of objections
• Too Difficult to use
• Unreliable
• Too Expensive
• Poor Interaction with participants

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Have you Ever Seen A Grown Man Cry?
Thats when I introduced him to Web Conferencing
After a quick demo he was speechless
But after using it for the next meeting he
couldnt say enough about it.
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Have you Ever Seen A Grown Man Cry?
He was convinced my off the cuff suggestion had
Saved him over 11 000 a year in travel costs
Massively reduced his carbon foot print
Saved him a minimum of 200 hours a year of
productive time
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Part 4
Well exhibit the potency of call centre features
Show you how to supercharge productivity
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Blog www.gregeicke.com.au
Regular updates on the latest in
Telecommunications
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