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Work Ethics

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Title: Work Ethics


1
Work Ethics
  • What is it and do I have it?

2
What is work ethics?
  • Work Ethics is a combination of your values,
    personality, attitude and pride in your work.

3
Very important!
  • Tools may or may not be provided on the job but
  • Appropriate behavior is a job requirement along
    with good work ethics in all occupations.

4
Word Wall
  • By the end of this lesson, you should have a good
    understanding of the importance of these words in
    relation to your future career.

Character
Cooperation
Behaviors
Appearance
Pride
Organizational Skills
Productivity
Work Ethics
Respect
Communication
Attendance
Acceptable
Attitude
Teamwork
5
Work Ethics
  • How one feels about his/her career.
  • How one does his/her job or responsibilities.
  • Involves attitudes, behaviors, respect,
    communication and interactions.
  • Involves characteristics such as honesty and
    accountability
  • Demonstrates many things about whom and how a
    person is.
  • We should not only want to do, but desire to do
    the proper (right) thing in any given situation.

6
Key to Success
  • Good Work Ethics are required for a successful
    future!

7
The Number 1 priority of Georgias employers is
to improve the work ethics of present and future
employees.
  • Employers are expressing concerns that a strong
    work ethic is increasingly difficult to find
    among employees and job applicants.
  • Two statewide surveys of Georgia employers also
    identified interpersonal skills and positive
    attitudes toward work as among the most important
    qualifications in hiring workers. (Occupational
    Research Group, 1996, 1997).

8
The U.S. Department of Labor estimates that 80
percent of workers who lose their jobs do so not
because of lack of occupational skills, but
because of poor work ethics.
  • The magnitude of this issue
  • mandates immediate attention.

9
What can we do?
How can we assess work ethics in school?
10
How do we help ALL students recognize the value
of good work ethics?
11
Score yourself on each item using the numbers
below
  • 0 unacceptable
  • 1 needs improvement
  • 2 meets expectations
  • 3 exceeds expectations

12
EXPLAIN the 0, 1, 2, and 3
  • Most students think that they are exceeding
    expectations when they do what is expected. They
    do not understand that to do what they are asked
    to do is meeting expectations and not exceeding
    expectations.
  • Read the following tasks as examples to be sure
    that you understand what it is to exceed
    expectations.
  • Remember to try and rate yourself on the items
    that apply. Are you exceeding expectations?
  • The students may develop an example task with
    elements for 0, 1, 2 and 3.

13
Task Going on a date
  • 0 honk horn out front of their house, not
    enough money to pay for the meal, run out of gas
  • 1 pick her up at the door, do not talk to
    parents, go to eat, pay for meal, no money for
    tip, take her home
  • 2 pick her up at the door, greet parents
    politely, ask her where she would like to eat,
    pay for meal, leave tip, drive her home, walk her
    to the door
  • 3 Pick her up at the door, greet parents
    politely, open car door, ask her where she would
    like to eat, drive to restaurant, open car door,
    open restaurant door, pull out chair, polite
    conversation, pay for meal, leave tip, open door,
    open car door, drive her home, open the car door,
    walk her to the door

14
Task - Arriving to Class
  • 0 arrive late, no paper or no pencil
  • 1 arrive on time with paper and pencil, but
    talking as you enter the room to take a seat
  • 2 arrive on time with paper and pencil, not
    talking, take a seat, open agenda, open notebook
    to a clean sheet of paper
  • 3 arrive on time with paper and 2 sharpened
    pencils/pens, not talking, open agenda, open
    notebook and put name and date on top of your
    paper, begin sponge activity on the board

15
Task - Babysitting
  • 0 arrive late, have boyfriend/girlfriend over
    and make out, watch inappropriate movie, lock
    child in room
  • 1 arrive on time, have boyfriend/girlfriend
    over to watch a Disney movie with child, play
    with child a little and then tell her to go to
    bed
  • 2 arrive on time, watch a Disney movie with
    child, read to child, play with child, bathe
    child, bedtime stories.
  • 3 arrive on time, watch a Disney movie with
    child, play act parts of movie with child, read
    to child, teach a lesson to child or bake cookies
    with child, bathe child, bedtime stories, clean
    kitchen after child is asleep, straighten pantry
    area

16
Task Football Practice
  • 0 showing up late, walking, forgetting
    equipment, talking, making rude comments, not
    trying
  • 1 showing up late, jogging, have most
    equipment, saying things behind coaches back, not
    giving it your best
  • 2 showing up on time, running, having all
    equipment, know all plays, mouth closed except
    when spoken to, give it your all, drink plenty of
    water, following the rules and regulations
  • 3 showing up early to do some extra sprints,
    have all equipment, doing your best, learned all
    plays, giving someone else some pointers, help
    anyone who needs help, following all rules and
    regulations, get water, drink plenty of liquids,
    giving 100, help managers carry equipment back
    to gym, help pump up all footballs after practice

17
According to Georgia Technical Colleges, business
and industry leaders have identified essential
work ethics that should be taught and practiced
in order to develop a viable and effective
workforce.
  • Attendance
  • Teamwork
  • Attitude
  • Organizational Skills
  • Cooperation
  • Character
  • Appearance
  • Productivity
  • Communication
  • Respect

18
Rate your own Work Ethics
  • Divide your paper into five sections.
  • At the top of the sections, enter the headings
    below.
  • Now evaluate yourself on the following items.
    Place check marks into the appropriate section
    according to how you rate.
  • The technical colleges in Georgia give a work
    ethics grade based on the following items along
    with an academic grade in every course.

Work Ethic 0 Unacceptable 1 Needs Improvement 2 Meets Expectations 3 Exceeds Expectations

19
Attendance
  • Attends class
  • Arrives on time
  • Leaves on time
  • Notifies teacher in advance of planned absences
  • Excused absences only
  • Does not make up excuses for absences

20
Teamwork
  • Respects the right of others
  • Respects confidentiality
  • Is a team worker
  • Is cooperative
  • Is assertive
  • Displays a customer service attitude
  • Seeks opportunities for continuous learning
  • Demonstrates mannerly behaviors

21
Attitude
  • Demonstrates a positive attitude
  • Friendly, pleasant and kind
  • Appears self-confident
  • Has a realistic expectation of self
  • I can, I will, I did attitude
  • Others like to be around you

22
Organizational Skills
  • Manifests skills in prioritizing and management
    of time and stress
  • Demonstrates flexibility in handling change
  • Keep things neat and orderly
  • Uses time wisely

23
Cooperation
  • Displays leadership skills
  • Appropriately handles criticism
  • Appropriately handles conflict
  • Appropriately handles complaints
  • Demonstrates problem-solving capability
  • Maintains appropriate relationships with teachers
    and peers
  • Follows chain of command

24
Character
  • Displays loyalty
  • Displays honesty
  • Displays trustworthiness
  • Displays dependability
  • Displays reliability
  • Displays initiative
  • Displays self-discipline
  • Displays self-responsibility
  • Control emotions and actions

25
Appearance
  • Displays appropriate dress
  • Displays good grooming habits
  • Displays good hygiene
  • Displays good etiquette

26
Productivity
  • Follows safety practices
  • Conserves materials
  • Keeps work areas neat and clean
  • Follows directions and procedures
  • Makes up assignments
  • Punctuality
  • Participation
  • Completes all work

27
Communication
  • Displays appropriate nonverbal eye contact
  • Displays appropriate nonverbal body language
  • Displays oral listening skills
  • Displays appropriate telephone etiquette
  • Displays proper grammar in communication
  • Displays appropriate verbal and nonverbal
    communication skills

28
Respect
  • Deals appropriately with cultural/racial
    diversity
  • Does not engage in harassment of any kind
  • Uses manners around others

29
Interpersonal Skills
  • Appreciative
  • Emotionally stable
  • Patient
  • Likeable
  • Helpful
  • Pleasant
  • Cooperative
  • Hard working
  • Cheerful
  • Devoted
  • Courteous
  • Considerate

30
Initiative
  • Independent
  • Ambitious
  • Effective
  • Initiating
  • Perceptive
  • Adaptable
  • Accurate
  • Conscientious
  • Persevering
  • Orderly
  • Enthusiastic
  • Persistent
  • Dedicated
  • Productive
  • Resourceful

31
Dependability
  • Dependable
  • Following regulations
  • Reliable
  • Honest
  • Careful
  • Punctual

32
Work Ethics Assessment
  • Now look at your ratings of yourself.
  • What does it tell you?
  • What do you need to do?
  • What do you need to change?
  • Will you stay employed in the future?
  • Now develop a 5-step improvement plan for your
    own work ethics.

33
In your lowest two areas, write a goal with the
5 Ws in a word document.
  • Who I will
  • What do __________
  • When by_____________
  • Where at home, at school, in the community or
    everywhere
  • Why to improve ___________area of my work
    ethics
  • Save this word document as Behavior and Work
    Ethics. The behavior assessment will be added
    to this document before it is deposited in the
    dropbox.

34
Sample goals so you can see what you are
expected to do for each of your goals. Do not
use any of these create your own goals for your
lowest areas. These are samples only.
  • Who I will
  • What not use cut downs
  • When- this year
  • Where- at school
  • Why so I will not hurt someones feeling, and
    maybe have more friends.
  • Who I will
  • What ask more questions
  • When- this nine weeks
  • Where- in math
  • Why so I will learn the concepts faster and
    make my parents proud of me.

35
Why teach work ethics?
  • Students who begin employment with positive
    work ethic skills will enhance their value as an
    employee. Employers desire and acquire
    employees with desirable work habits.

36
Why young people fail today work ethics.
Wendy Worthington, Retail Sales
37
With a positive attitude, I can teach you
everything you need to know about this company.
What type of attitude do you have?
38
Behavior Assessment
  • You will now complete a behavior assessment to
    evaluate your own behavior in different
    categories.

39
Number your paper 1-40 in sets of five.
  • 1 6 11 16 21 26 31 36
  • 2 7 12 17 22 27 32 37
  • 3 8 13 18 23 28 33 38
  • 4 9 14 19 24 29 34 39
  • 5 10 15 20 25 30 35 40
  • This will be added to your work ethics
    assessment and improvement plan.

40
Using this scale, assess the following 40 items
about yourself.
  • 0 Never true
  • 1 True about 33 of the time
  • 2 True about 66 of the time
  • 3 True all the time 100 of the time

41
Listening, Understanding, and Following Directions
0 Never 1 1/3 of time 2 2/3 of time
3 all of the time
  • 1. I actually listen to the teachers direction
    every time.
  • 2. I tune out distractions so it is easy for me
    to listen when I am given instructions or
    directions.
  • 3. I paraphrase what I hear before I ask
    questions when I am not sure about something.
  • 4. I use prior knowledge to help me understand
    written directions.
  • 5. In school, I read and re-read written
    directions before asking questions.

42
Cooperation
0 Never 1 1/3 of time 2 2/3 of time
3 all of the time
  • 6. Im a good team player and it is easy to work
    with other students on big projects.
  • 7. I do not pout when I loose. I get along with
    others when playing games.
  • 8. I ask for others opinions and I offer my
    help.
  • 9. I get along well with my entire family.
  • 10. I get along with all of my teachers and other
    adults in the school building.

43
Dependability
0 Never 1 1/3 of time 2 2/3 of time
3 all of the time
  • 11. I have perfect attendance or Im never absent
    except for an unavoidable emergency.
  • I do all of my homework in every class, every
    day.
  • If I cannot meet a person on time, I call to let
    the person know that I will be running a little
    late.
  • I work well without parent and/or teacher
    supervision. I stay on the assigned task.
  • I welcome responsibility and do all of my chores
    at home.

44
Initiative
0 Never 1 1/3 of time 2 2/3 of time
3 all of the time
  1. When I see something that needs to be done, I do
    it if I can. (pick up trash from the hall, wash
    dirty dishes, etc.)
  2. At home, I do more chores than I am asked to do.
  3. I finish my school projects and assignments and
    turn them in before it is due.
  4. I do not wait to be told what to do I ask if I
    can do extra work at home and at school.
  5. I search for new things to learn each day.

45
Eagerness to Learn
0 Never 1 1/3 of time 2 2/3 of time
3 all of the time
  1. Im industrious learning something new makes me
    feel good.
  2. I love to meet challenges and I enjoy learning
    something new.
  3. I show a desire to learn. I want to learn more
    in every class.
  4. I dont wait for reminders to do a task I get
    started as soon as it is assigned.
  5. I love to share my ideas with other people.

46
Loyalty
0 Never 1 1/3 of time 2 2/3 of time
3 all of the time
  1. I offer a helping hand whenever possible.
  2. I will always try to help my friends, co-workers,
    and teachers do well by performing well at my
    task.
  3. I do not talk about, or gossip about, other
    people.
  4. I say only good things about my teachers, parents
    and school to my friends.
  5. When a friend tells me something and asks me not
    to tell others, I always keep the secret. (This
    does not include dangerous situations.)

47
Honesty
0 Never 1 1/3 of time 2 2/3 of time
3 all of the time
  • I know the difference between right and wrong and
    always try to what is right.
  • I always tell the truth in all situations.
  • When I find something that someone lost, I return
    it if I can. (Youre walking in the parking lot,
    find a wallet with 200 cash and a drivers
    license in it. Do you return it?)
  • I do my own work on all of my tests. I never
    look over to find the answers or cheat in any
    way.
  • I admit my mistakes openly and correct them.

48
Ability to Accept Criticism
0 Never 1 1/3 of time 2 2/3 of time
3 all of the time
  1. I realize that Im not perfect.
  2. When someone criticizes how I do something, I
    think about how I can improve. I learn from those
    who criticize my efforts.
  3. When someone criticizes the way I do a task, I
    listen politely with a positive attitude.
  4. I dont make the same mistake twice. I learn from
    my mistakes.
  5. I keep a positive attitude when others criticize
    my efforts and finished tasks.

49
Add your scores together
  • You will have a total under each section, making
    eight different totals.
  • You will then add all of your eight totals
    together and have one Grand Total.

50
If your individual set score is 13-1513 86.66
14 93.33 15 100
  • Most of the time you are exhibiting excellent
    behavior characteristics in these areas.
  • Give yourself a star in that area and keep up the
    good work.
  • You should be successful in the real world in the
    future if your behavior characteristics continue.

51
If your individual set score is 11-12 1280 11
73.33
  • Most of the time you are exhibiting some good
    behavior characteristics in these areas.
  • You have room for improvement in a few areas, but
    should still be able to keep your job in the real
    world.

52
If your individual set score is 9-109 60 10
66.66
  • You are exhibiting only fair behavior
    characteristics in these areas.
  • You need to make some improvements to be
    successful in the real world of work.
  • You may be trying to just slide by. Lets start
    correcting these areas today.

53
If your individual set score is 0-88 53.33 7
46.66 6 40 5 33.33 4 26.66 3
20 2 13.33 1 6.66
  • You have some very poor behavior characteristics
    in these areas.
  • You need to make some major changes to these
    areas, starting now!
  • You will find yourself unemployed in the future
    with these behavior characteristics. You must
    change those traits starting now!
  • Lets develop an improvement plan today to help in
    correcting the unacceptable behaviors.

54
Now look at your overall score of all of the
categories added together.
  • 55 45.83
  • 50 41.66
  • 45 37.5
  • 40 33.33
  • 35 29.16
  • 30 25
  • 25 20.83
  • What improvements do you need to make to your
    overall behavior?
  • Will you be able to remain employed in the future?
  • 120 100
  • 110 91.66
  • 105 87.55
  • 100 83.33
  • 95 79.16
  • 90 75
  • 85 70.83
  • 80 66.66
  • 75 62.5
  • 70 58.33
  • 65 54.16
  • 60 50

55
In your lowest two areas,write a goal with the 5
Ws.
  • Who I will
  • What do __________
  • When by_____________
  • Where at home, at school, in the community or
    everywhere
  • Why to improve __________area of my work
    ethics.
  • The following slides might help you understand
    some of the tasks that could be included in your
    goals.
  • You will put the Behavior and Work Ethics
    document into the dropbox for your second
    assignment.

56
Quotes
  • Managers statement With a positive attitude,
    I can teach you everything you need to know about
    this company. What type of attitude do you
    have?
  • Managers statement There are three important
    things that an employee needs when they walk
    through the door -- attitude, attitude and
    attitude -- they can learn the rest.

57
Understanding and Following Directions
  • Actually listen
  • Dont talk
  • Dont interrupt
  • Ask questions
  • Stay on task
  • Stay focused
  • Take notes
  • Make list of tasks
  • Tune out distractions
  • Move away from distractions
  • Be specific
  • Be alert
  • Think how to do this
  • Use prior knowledge
  • Concentrate
  • Maintain eye contact
  • Double check when finished
  • Paraphrase the instructions
  • Check for understanding
  • Dont be disruptive
  • Know where you can get help
  • Read and then re-read instructions

58
Dependability
  • Be a positive role model
  • Correct negative habits
  • Return things you checkout or borrow
  • Notify people of time changes
  • Bring all materials
  • Acceptable behaviors
  • Be loyal
  • Responsible
  • Become independent
  • Help others
  • Dont double book events
  • Positive attitude
  • Excused absences only
  • Be organized
  • Think ahead
  • Have a schedule
  • Do what you say
  • Make sure you are on time
  • Take responsibility
  • Learn to say No
  • Dont gossip
  • Dont spread rumors
  • Stay on task
  • Take notes
  • Leave messages
  • Use agenda daily
  • Dont expect others to do your work

59
Initiative
  • Be the best you can be
  • Go the extra mile
  • Look for things to do
  • Be independent
  • Good attitude
  • Do it right the first time
  • Check and recheck
  • Dont procrastinate
  • Help others
  • Dont waste time
  • Daily habit of going beyond the regular
  • Do things without people having to urge you
  • Always look for ways to improve
  • Ask for help when needed
  • Forget the L word - Lazy
  • Keep an eye out for something new to do
  • Always have a plan
  • Set goals
  • Make lists of things to do
  • No long breaks
  • Be resourceful
  • Look for ways to do a better job

60
Eagerness to Learn
  • Study
  • Smile
  • Share new ideas
  • Make plans
  • Set goals
  • Reward yourself for your accomplishments
  • Dont hesitate to ask questions
  • Be industrious
  • Concentrate
  • Dont waste time
  • Dont wait for reminders to do a task
  • Make a good first impression
  • Develop new hobby
  • Read for pleasure
  • Develop your interest
  • Show desire to learn
  • Volunteer
  • Think I Can
  • Positive attitude
  • Ask for more work
  • Do extra credit
  • Pay attention
  • Meet challenges
  • Make adjustments
  • Excused absences only
  • Never tardy

61
Loyalty
  • Defend others
  • Say only nice things
  • Positive attitude
  • Respectful
  • Well mannered
  • Honest
  • Kind/polite
  • Dependable
  • Role model
  • Work fast and efficient
  • Get along with others
  • Help others
  • Offer a helping hand
  • Have integrity
  • Provide hope
  • Be fair
  • Equality
  • Justice for all
  • No discrimination
  • Treat others as you would like to be treated

62
Cooperation
  • Listen
  • Be on time to meetings
  • Try to get along
  • Respectful manners
  • Do your part
  • Develop responsibility
  • Learn sportsmanship
  • Dont be a sore looser
  • Be prepared
  • Teamwork
  • Offer opinions
  • Ask for others opinions
  • Dont criticize
  • Discuss
  • Reach consensus
  • Work collaboratively
  • Never say its not my job
  • Plan to get along
  • Polite, nice
  • No negative comments
  • Compromise
  • Think before you speak
  • Think before you act
  • Share workload
  • Fair to all team members

63
Honesty
  • No lying
  • No stealing
  • No cheating
  • Do what is right
  • Read the rules
  • Follow the rules
  • Return things to the rightful owner
  • Return items found
  • Acceptable behaviors
  • Think before you speak
  • Think before you act
  • Be accountable
  • Admit mistakes
  • Correct mistakes
  • Say Im Sorry
  • Rewards for positive behaviors
  • Do the appropriate thing

64
Ability to Accept Criticism
  • High self-esteem
  • Let constructive criticism help you
  • Dont be afraid of making a mistake
  • Take risks
  • Dont give up
  • Try, Try, Try!!
  • Self-control
  • Self-discipline
  • Self-respect
  • Dont make the same mistake twice
  • Positive corrections
  • Accept that we are not perfect
  • Everyone makes mistakes
  • Correct mistakes
  • Control your temper
  • Understand that what you did was wrong
  • Positive attitude
  • Dont let what other people say bother you
  • No negative comments

65
Army Values stressed during basic training and
through out the military career.
66
A Health Department Manager stated, I would
rather hire someone who needs training. I can
train anyone if they are honest, with integrity
and have good work ethics.
67
Behaviors
  • You need good and excellent behavior
    characteristics to get along with people on your
    job in the future.
  • You need good and excellent behavior
    characteristics to get and keep your job in the
    future.
  • If you can change or improve only one item, that
    would be a good start.
  • No one can change all negative behaviors in one
    day.

68
Discussion Forum
  • Now that you have a better understanding of what
    work ethics and good behaviors include, answer
    the following questions.
  • Do you think that employers should consider a
    persons behavior and work ethics when employing
    them? Why? Why not?
  • Should an employee be fired for their work
    ethics? Why? Why not?
  • How has this unit changed you and your work
    ethics?
  • Do you have a better understanding of behaviors
    and work ethics now?
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