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CULTURAL DIVERSITY IN THE WORKPLACE

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CULTURAL DIVERSITY IN THE WORKPLACE Definition of Culture Culture refers to the cumulative deposit of knowledge, experience, beliefs, values, attitudes and religion ... – PowerPoint PPT presentation

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Title: CULTURAL DIVERSITY IN THE WORKPLACE


1
  • CULTURAL DIVERSITY IN THE WORKPLACE

2
Definition of Culture
  • Culture refers to the cumulative deposit of
    knowledge, experience, beliefs, values, attitudes
    and religion by a group of people generally
    without thinking about them.

3
Philosophy
  • Consider cultural competence a priority. Culture
    is dynamic, therefore cultural competence must be
    an on-going process.
  • Cultural competence is the effective use of
    social and interpersonal knowledge and skills
    that demonstrates understanding and appreciation
    of individual and group differences and
    similarities.

4
Cultural Diversity in the Workplace
  • Cultural diversity in the workplace provides
    strength. It also challenges individuals to
    respond to their diverse work environment
    effectively.
  • Valuing individual and group cultural
    differences is critical to achieving the
    organizational goals.

5
Cultural Awareness
  • Know your own cultural background.
  • Recognize your own stereotypes and biases.
  • Gain knowledge of cultural history and heritage.
  • Be aware of others perceptions.
  • Recognize effects of -ism on the others.

6
Teaching Tolerance
  • Tolerance is defined as recognition of and
    respect for the opinions, practices or behavior
    of others.

7
Remember . . .
  • People long
  • to be celebrated,
  • not tolerated!

8
Forming a Team
  • There are three important characteristics of
    teams size, diversity and interdependence.
  • Teams diverse in skill sets and knowledge levels,
    as well as ethnicity and culture, perform better
    than those with identical skills sets.
  • Diversity actually decreases team conflicts and
    enhances creativity.

9
ARE YOU PART OF THE TEAM?
10
ABMHCs Cultural Diversity Committee Supports
SCDMHs Focus
  • To teach employees communication and conflict
    resolution techniques to be used in the framework
    of working with a culturally diverse population
    whose members may solve problems in very
    different ways.

11
ABMHCs Cultural Diversity Committee Supports
SCDMHs Mission
  • To support the Recovery mission through the
    continual development of a culturally aware,
    culturally knowledgeable, and culturally skilled
    workforce.

12
Cultural Diversity Activities
  • Multicultural Calendars (cultural information
    divided by the month, holiday and country)
  • Readings
  • Quizzes
  • Fact sheets
  • Other tools that foster dialogue and questions
    within the organization

13
Why are Activities Important?
  • They help clinicians reach clients who may
    benefit from a more hands-on or practical
    learning experience.
  • They encourage clients to become actively
    involved in the therapeutic process without bias,
    rather than being passive recipients.

14
HAVE A HAND IN DIVERSITY
15
FOUR STEPS TO CULTURAL DIVERSITY SUCCESS
16
I. Leadership Driven
  • Create and maintain culturally and
    linguistically competent services by supporting
  • Multiculturalism embedded into all organizational
    units.
  • Continued efforts to recruit, retain and develop
    a culturally diverse workforce.

17
II. Staff Oriented
  • Support cultural competency of the
    staff. 

18
III. Client Oriented
  • To support and promote the involvement of
    clients, families
  • and advocacy groups in the
  • planning and development of care.

19
IV. Information Driven
  • To support monitoring and dissemination of  the
    level of cultural awareness, knowledge and skills

20
Life Without Diversity
  • Close your eyes and imagine that everyone in the
    room is the same. Exactly the same! Same hair,
    eye color, height, weight, gender, race,
    language. Everyone dresses the same and sounds
    the same.
  • Now open your eyes, look to your left and your
  • right.
  • What do you see?

21
ONE MIND, ONE RACE
22
DO YOUR HOMEWORK
  • Learn about other cultures.
  • Know respectful behavior.
  • Identify a cultural guide.
  • Gain entry into the community.

23
Conclusion
  • Learning about and accepting diversity can
  • improve your interpersonal effectiveness
  • and increase your personal and professional
  • opportunities.

24
Cultural Diversity in the Workplace
  • Resource http//www.state.sc.us/dmh/multi_cul
    ture/home.html
  • If any additional information regarding this
    presentation is
  • needed, please contact Terry Miller or Cynthia
    Smith.
  • Thank You For Your Time!
  • The Cultural Diversity Committee at ABMHC
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