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Create the Knowledge Management Blueprint

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Create the Knowledge Management Blueprint. Chapter 11. 344-493 SP KMS. 2 ... Knowledge Management Application Functionality. Part 2. Collaborative platforms ... – PowerPoint PPT presentation

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Title: Create the Knowledge Management Blueprint


1
Chapter 11
  • Create the Knowledge Management Blueprint

2
How to produce new knowledge.
  • integration of TK knowledge
  • Integration across traditional boundaries

Idea
Solution
Refined Idea
usable Idea
3
KM system subcomponents
  • Part 1. Repositories
  • Part 2. Collaborative platforms
  • Part 3. Networks
  • Part 4. Culture

4
Integrating multiple knowledge repositories
Casual K
Declarative K
Procedural K
  • concept
  • definition
  • assumption
  • process
  • sequence of events or activities

Context
  • informal information
  • Video clip
  • notes
  • conversation

Part 1. Repositories
5
Collaborative Filtering
  • Active filtering (Users manually define filters)
  • Automated filtering (Statistical algorithm)

Part 2. Collaborative platforms
6
Knowledge Management Application Functionality
capture explicit knowledge
sharing tacit knowledge
Part 2. Collaborative platforms
7
Knowledge Flow Model
  • Centrifugal (???????????????)
  • (??????????????????? ?????????????????????????
    ???????????????????????????????)
  • Knowledge Author ???????????????
  • Knowledge Consumer ?????????????
  • Centripetal (Integrative KM Model)
  • (??????????????????????????????
    ??????????????????????????????????????)

Part 2. Collaborative platforms
8
Centrifugal Design
Part 2. Collaborative platforms
9
Centripetal Design
Part 2. Collaborative platforms
10
Knowledge Interaction
11
7 layers KM Architecture
Part 3. Network
12
Architectural Components
Part 3. Network
13
Overall Architecture
Part 3. Network
14
Composite Enterprise
Part 3. Network
15
Build or Buy Decision
In-house development
In-house development with consulting support
16
Build or Buy Decision
Solution from consulting company
Development by end users themselves
Out-of-the-box solution
17
Build or Buy Decision
Off-the-shelf solution
Off-the-shelf solution integrated through an
intranet
18
User Interface Consideration
19
Network oriented view of KM system
20
KM and IT architecture
KMS
IT Infrastructure
21
  • The end.
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