Print Audit Print Management Solutions

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Print Audit Print Management Solutions

• John Hewitt
• December 4, 2007

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Facilities Manager is an easy to use tool
designed to remotely collect meter reads,
automate supplies fulfillment and report service
information of printers, copiers, fax machines,
and multi-function devices.
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COMMON PRINT/ FLEET MANAGEMENT ISSUES

• Meter read cost
• Accuracy
• Annoying alerts
• Support
• Who hosts the data?
• Security
• Paying for unused features

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Why Print Management Services

• Fully automatic meter read with no on-site
  hardware
• Hosted web site requires no VAR infrastructure
• Fully secure web server with backup
• Supplies monitoring with threshold reporting
• Maintenance problem reporting for pro-active
  fleet management

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If Not Facilities Manager, Business Alternatives

• Sell printers
• Sell Supplies
• Provide Maintenance services on contract or per
  call

Downside

• Compete with low priced web and retailers with
  no value add
• On-demand with competition from web or
  retailers
• Limited value-add benefit and often per call
  with no revenue stream
• The market is trending to Cost Per Copy (CPC or
  CPP) plans and your competitors are likely
  offering this solution

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Whats the cost of other meter reading methods?

• VAR Administrative personnel
• Data entry from FAX submission
• Data entry from email submissions
• Error correction for web submissions
• Timing
• Billing delays
• Averaging
• Reconciliation of errors
• Supplies Management
• Handle phone, fax or web supplies request
• Customer Labor Expense
• Gather and submit meter data
• Customer convenience may be worth paying a
  little extra!

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FUNCTIONALITY LEVELS

• Silver
• Meter reading
• Costing and overages
• Gold
• Smart Alerts
• Supplies Information
• Platinum
• Automatic ordering of supplies
• Service and maintenance tracking
• Advanced TCO and costing

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Pricing

• Silver
• .25 per machine per month
• Gold
• .50 per machine per month
• Platinum
• .75 per machine per month

• Pay only for what is used
• Change levels, add, remove machines at any time

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ACCURACY

• Your reputation is why your customers trust you
• No guessing or estimating
• Print Audit is the only company having technology
  relations with most of the industrys
  manufacturers
• Exclusive access to some information

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Service Your Accounts
Grow Your Business / Gain New Customers
Expand Revenue streams Asset consulting
through remote device monitoring
Proactive maintenance with the ability to
discover problems before they occur
Supplies fulfillment from any vendor with
automated ordering features
Helps VARs gain new customers lock-in existing
ones.
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SMART ALERTS

• To eliminate redundant alerts, Facilities
  Managers Smart Alert System will only send a
  single alert for each issue that occurs with a
  device.
• Notifies you of issues, at the right time not
  all the time.
• Gives you the power to configure your alerting
  needs.
• Accurately predicts how long until toner runs out.

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SELF HOSTING OF DATA

• What business are you in?
• Print Audit has invested over 200,000 in secure
  facilities, data transmission and security.
• No one sees your data other than those who you
  give access.

When a mission critical print job cant be
completed due to low toner, the vendor is the
one who is remembered during the next contract
negotiation, not the internal staff that forgot
to order.
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Summary
Which dealer are you?
The one gaining and keeping new business or the
one losing it to a competitor using Facilities
Manager?
"Its nice to know there are still companies that
believe in providing support for their products
as part of the product and not an additional
service.
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