Making the Transition to Chief of Police

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Making the Transition to Chief of Police

• Gordon Ramsay
• Duluth Police Chief

2
The Basics.

• Get to know your boss
• Get on the same page
• Why were you chosen to lead?
• Whos your top staff?
• What are their strengths and weaknesses

3
Labor Relations

• Meet monthly with union (s)
• Build relationships with board members
• Identify common goals and work on them
• Check your ego...
• Arbitrate only when absolutely necessary
• Mediate your grievances when possible
• Seek advice from other police leaders

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The Basics cont..

• Get to know your councilors/leaders
• Meet the movers and shakers
• Communicate you are in it long term
• Pick easy problems and solve them

5
The Basics

• Department Friendships
• You will lose some
• Extra Duty Changes
• Dangers with your friends
• Back dooring command staff

6
The Basics cont..

• Become involved with other chiefs
• MN Chiefs Assoc
• Area Chiefs Assoc
• Seek peers for second opinions
• Recent case of untruthfulness

7
Mission, Vision, Values

• Where are we going?
• How many of you have these?
• What are they?
• How does this help?

8
Be the Greatest Role Model

• Remember-You are not invisible
• People are watching
• People are talking!
• http//www.nbcconnecticut.com/news/local/New-Haven
  -Police-Chief-Under-Fire-for-Inappropriate-Behavio
  r-285577411.html
• Dont do things you punish staff for.

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The Basics

• Dont forget how to be a cop.
• Gain respect by going out and taking some
  calls-by yourself.
• Remember the little things.
• Cards for birthdays, births, deaths, etc.
• Funerals-will be remembered for not being there

10
Budget 101

• Must knows! Need to sell, sell, sell
• City budget and police budget
• What are your citys revenue sources?
• What percentage is the police budget?
• What percentage is salary and benefits?
• What is your overtime budget?
• Where are you at with your budget to date?

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Budget 101 Cont

• Good to know
• Fleet budget
• Miles traveled, gallons used,
• Admin costs (blue pages, building maint,
  training)
• Revenue generated by pd (fines, permits, etc)

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Budgeting

• Budget Preparation
• Prepare justified budget
• Utilize facts, charts, graphs
• Plan with budget office and City manager
• Will likely present to Council
• Know priorities of council members
• Rehearse and critique council presentation
• Be a political realist

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Budget Cont

• Purchasing requirements
• Bids
• Signing authority
• What needs council approval
• Purchasing process
• Contracts
• What is your signing authority?

14
2016 Police Budget
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Revenue
Proposed revenue 2,836,500
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Overtime Reimbursement
Data as of 10/1/15
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2016 Budget Bridge Schedule

Expense changes by type 2015 Adopted 2016 Proposed Change
Salaries 12,146,500 12,789,700 643,200 ? Increase due to contracts, steps longevity expenses

Overtime other wages 697,700 697,700 0 - status quo
Benefits 5,157,200 5,260,000 102,800 ? State increase of employer share of police PERA, HCSP per contracts increase to family coverage from single

Supplies 163,800 163,800 0 - status quo
Motor Fuel 301,200 228,900 72,300 ? Decrease to reflect actual usage
Fleet Service charges 393,300 331,200 62,100 ? Decrease to reflect actual usage
Other service charges 802,600 857,400 54,800 ? Increase due to phone software
licenses/maintenance agreements
19,662,300 20,328,700 666,400 ?
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Police Operation Budget 2012 - Current
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2012 Reimbursement through Grants
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Patrol Officer of Day

• Dedicated Time should be less than 60

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Budget Discussion

• What techniques do you use to stay on budget?
• What strategies do you use to educate your
  council members and city manager?
• Under budget complaints?
• Example you can never make everyone happy

22
Use of Force/Early Intervention Systems
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Early Intervention Systems Cont.
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(No Transcript)
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Early Intervention Systems
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Misuse of Funds, Cars, and Expense Accounts

• Inadequate policy and monitoring
• Failing to exercise good judgment

27
Surveys

• Importance of regular surveys both internally and
  external
• Utilize them for planning

28
Citizens Survey

• 93 rated contact with the police as excellent,
  good or fair in 2014

Ratings of Contact with Police Department
Percent excellent good and fair
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Establish Performance Measures
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Performance Measures

• Downtown Safety
• 13 increase in the safety feeling DT after dark
  from 2009
• 9 increase in the feeling of safety from violent
  crime
• Surveillance Cameras
• Expanding City wide (Downtown and Lincoln Park
  next phase)
• Technology Improvement
• License Plate Readers, 3Pi, early intervention
  system, GPS in cars
• Crime Prevention
• Satisfaction 6 up over last year
• Increasing recruitment for block clubs and
  citizen patrols

31
Transitioning to Chief

• Uniform versus non-uniform
• Working the street and taking calls
• Cutting the red tape so your folks get what they
  need
• When bad things happen-be visible

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It is about relationships
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What Kind of Chief are you?

• Internal or External?
• What type is usually more successful?
• Depends on community
• Accept as many speaking invitations as possible
• Create a presentation that you can use
• Use stats, charts, graphs

34
Policy Management

• Policy failure ramifications
• POST
• Lawsuits
• Forfeiture example (under scrutiny right now)
• Lexipol
• Policy Standardization

35
Know your Government Procedures

• Resolution
• a formal expression of opinion or intention made,
  usually after voting, by a formal organization, a
  legislature, a club, or other group
• Ordinance
• an authoritative rule or law a decree or
  command.
• a public injunction or regulation a city
  ordinance against excessive horn blowing.

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Government Action

• How long before a new ordinance becomes law?
• How about a new State Law?
• Whos your State legislator, senator?
• Do they know you?
• Know how to testify before a council or other
  government body
• Come to the Chiefs Legislative Day!

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Roberts Rules

• How do you address your council?
• Address the President and councilors
• If it is a committee meeting-Chair X and X

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Technology

• Need to stay up on current technology
• License Plate Reader
• Camera Systems (Moose Lake/Chisholm)
• Body Cameras etc
• Internet and Social Media
• Department web site (how may hits a month)
• Face Book, Twitter, Nixle, and many others
• https//www.youtube.com/watch?v0eUeL3n7fDs
• http//www.iacpsocialmedia.org/

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Common Mistakes Police Chiefs Make

• Fail to Plan
• Too often focus on past and not the future
• Lead the PD into the future
• Set aside time to think about the future

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How do we plan?

• SWOT Analysis
• Examines current state of agency
• Examines internal strengths/weaknesses
• Name some!
• Examines external opportunities/threats Name
  some!

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Planning Cont.

• Strategic Planning
• How does your department compare?
• Clearance rate
• Annual calls for service
• Budget
• Part 1 and 2 crimes
• Surveys
• What do you need to get to accomplish your goals?

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Strategic Planning

• Step Two
• Establish Goals
• Prioritize by level of importance
• Chose only a few that are attainable and
  realistic

43
Planning Cont

• Performance Measures/Goals
• Survey
• Public Wants/Perceptions

44
Planning Cont..

• Successorship
• Plan for your departure the day you start
• A chief who stays too long in a position rather
  than long enough.
• A chief who stays too long does much more damage
  than those who dont stay long enough

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Planning

• Mentor your future leaders
• Good mentors
• Recognize potential
• Tolerate mistakes
• Are flexible
• Patient
• Ability to encourage and build up others
• Ability to provide opportunities
• Training, promotions, varied experience

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Planning

• What do good mentors do?
• Give timely advice
• Provide literature (articles, books, to another
  offer perspective)
• Help increase others confidence, status,
  credibility
• Provide opportunities
• Training (FBI Acad, Northwestern, BCA MGT, CLEO)

47
Missing the Clues of the Departments Culture

• What is culture
• Values guide culture and hold an organization
  together.
• Culture change can be slow and painful

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Failure to Communicate (effectively)

• Rule one on communication with cops
• Who made that up?
• Rule two
• Successful communication involves listening
• Duluths PTO failure
• Poor communication causes
• Confusion on priorities, duplication of effort,
  poor morale, poor productivity

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Successful Chiefs Communicate by.

• Have face time with their leaders
• Make internal communications a top priority
• Find ways to articulate and communicate vision
• Keep staff informed of your expectations
• Find internal informants to help you keep the
  pulse
• Get out of the office and walk around-and talk!
• Are open, honest, transparent

50
Failure to Delegate

• Why dont we delegate
• Fear of losing authority
• Fear of work being done poorly
• Fear of work being done better
• Fear of depending on others
• Lack of leadership training and positive
  delegation experience
• Fear of losing value in an organization

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Delegation Cont.

• Micro-managing is a cardinal sin of a poor
  leadership
• Too many strings attached and sloppy delegation
  is a morale killer
• Delegation should match the staff members
  follow-through ability

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Chiefs who are Dictators

• Dictators take the fun out of life and work!
• PD leaders are like stockholders
• They should have a say in the PD direction
• More staff ownershipmore effort

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Allow for new ideas

• Staff with new ideas move us forward
• PDs usually kill creative folks off
• Usually these creative staff members truly want
  to make things better

54
Fail to Praise Staff

• Everyone thrives on praise
• We underestimate the power of praise
• Learn to read the varying levels of praise your
  staff needs
• Ideas-thank you notes, commendations

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Paperwork before People

• Signs of a paper pusher
• People bother me, they are interruptions
• I prefer to be alone to get my work done
• Im impatient
• My self-worth is based on my accomplishment
• This job would be great, except for the people

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Paper pusher therapy

• Go to lunch with your staff members
• Manage by walking around
• See people as number one
• Delegate more
• Learn to ransack instead of reading everything
• Take time off with staff, family and friends

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Remembering People Cont..

• Successful chiefs have to master great people
  skills
• Learn how to manage paperwork and stay in touch
  with staff
• To make a difference we need to spend time with
  staff
• It takes face time to build relationships
• People are opportunities, not interruptions
• Type A folks need to see people as a chiefs real
  work

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Mistake Police Chiefs Make

• Let Their Ego Get the Best of Them
• Abuse of authority
• Poor delegating
• Dont listen
• Dictatorship in making decisions
• Dont let go
• Egocentric manner
• Fight with boss/council

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Why People Follow the Chief

• Positional Power
• Follow because youre the chief
• Relationship
• People follow because they want to
• Results
• People follow because what youve done
• Reproduction
• People follow because what youve done for them
• Respect
• People follow because of who you are and what
  you represent

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Avoiding being the Ego Chief

• Put the organization ahead of your own well being
• Effective chiefs see themselves at the bottom of
  an inverted pyramid
• Check your ego at the door
• Listen to staff and admit your errors
• While command and control is what we are
  about-use it wisely

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Relationship Building

• Must build relationships
• Other government officials
• Politicians
• Community Organizations
• Chamber, DT Councils, Domestic Aslt Orgs etc.
• Community Members
• Attend community meetings
• Fundraisers
• Community meetings
• Area and State Chiefs Associations

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Building Employee Relationships

• Lose the Ego
• Listen, listen, and listen some more
• Get to know your staff
• If not names, general info, kids, animals, etc.
• Show sincere interest
• Send a card or letter home for a job well done
• Return calls and e-mails to staff
• Redirect them if they have not gone through
  proper channels

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• Gordon Ramsay
• Duluth Police Department
• 2030 N. Arlington Avenue
• Duluth, MN 55811
• 218-730-5020
• gramsay_at_duluthmn.gov
• http//www.duluthmn.gov/police