Title: STANDARD STUFF MASTER
1EMPLOYER OF CHOICE A simple
proposition Damian Byers Director People,
Learning Culture UnitingCare Ageing
2THE STRATEGY IS TALENT
TQM
Bus Process Re-engineering
Activity Based Costing
The war for talent
Lean production
De-layering
Culture re-generation programs
McKinsey, 1997
3TALENT DESCRIBES THE CONNECTION BETWEEN ABILITY
AND THE REQUIREMENTS OF THE JOB
- Talent is the naturally recurring patterns of
thought, feeling, or behaviour that can be
productively applied.
- For the bottom 50th percentile of performers in a
work group, training does not improve performance.
4THE ELEMENTS THAT PREDICT PERFORMANCE
Experience
- Speed
- Productivity Precision
- Longevity
Talent
Skills
Knowledge
5TALENT WILL CHOOSE THE BEST PLACE TO WORK
yesterday
today
What others say to others about us
Focus on staff internal Brand Ambassadors
Focus on external agencies promotion of awards
and recognition
What we say to others about us
6MAKE THE CONTRACT CLEAR
Gallup Consulting
7AND HOLD MANAGERS ACCOUNTABLE FOR DELIVERING
Hold managers accountable for driving performance
and building engagement
Provide effective, structured development
coaching
Select managers for natural managerial ability
8FINALLY, FOLLOW THESE THREE STEPS
- Make sure that it is not only our employees, but
also our clients, that are our best advocates.
Define outcomes from the clients perspective,
and reward managers and teams that deliver.
- Be sure that your managers are contributing to
the productivity, retention, and growth of the
people they lead. Measure your managers on the
strength of the workplaces they build and
maintain.
- Hire more people who will naturally behave like
your best producers. Build a recruiting and
hiring system that will attract and identify such
people.
The path to sustainable success