Managing Technology Investments to Provide Value to Citizens in Virginia

1
Managing Technology Investments to Provide Value
to Citizens in Virginia
Commonwealth IT Investment Management (ITIM)
Standard

• Presenter
• Presenters Title
• Group/Event Name
• Date

1
2
Why is ITIM important for the Commonwealth?
Commonwealth goal of continuous improvement
Expand constituent impactthrough lower
operation costs
We must pursue more aggressive, transparent
goals Governor Tim Kaine

• The Commonwealth must find ways to meet
  increasing
• demands through cost savings and increased
  productivity.

• Investment managementcan contribute to
  loweroperating costs and thegeneration of
  internal capital.

• The Commonwealth must be innovative in the way
  in which it invests in IT.

3
How does ITIM support Commonwealth business?

• Maximizes business value
• Allows the Commonwealth to select IT investments
  that align with business goals and objectives
• Examples
• Business Need IT Strategy

Reducing long customer wait times Web-based customer service applications
Obtaining quick access to medical data High performance networks and databases
Preparing for hurricane evacuations New wireless radios and centralized computers
Identifying vehicle license plates High speed laptops in State Police cars
Reducing the time to process tax paperwork Web-based software solutions
Your business drives Commonwealth IT investments
4
What can ITIM do for my agency?

• ITIM is a proven business investment methodology
  that will help you
• Align investments to business goals and
  objectives
• Identify and track spending on IT investments
• Control and monitor IT investment projects
• Confirm that IT investments are meeting business
  objectives
• Leverage IT investment opportunities that may
  generate internal capital
• Make informed decisions on an IT investment
  portfolio by assessing value and risk

5
What is the ITIM Standard?

• The ITIM Standard documents the current
  Commonwealth IT investment governance process,
  for better stakeholder understanding, that allows
  the ITIB and CIO to meet Code-directed
  responsibilities in collaboration with business
  leaders

• The ITIM Standard utilizes best practices that
  are commonly used in both the public and private
  sector, around the world

6
ITIM answers key investment questions for
business leaders
Commonwealth Strategic Planning Process
Business Plans Needs
What proposed IT investments potentially solve
business needs?
Pre-Select
Investment Results
Which IT investments best meet the business needs?
Commonwealth Technology Portfolio
Evaluate
Select
Did the selected IT investments deliver the
expected business value?
Are the selected IT investments performing as
planned?
Control
7
What benefits have we already seen?

• There have been no failed major projects in past
  5 years
• Projects are completing and meeting performance
  goals
• The Commonwealth has significantly lowered
  project failure risks and improved
  decision-making capabilities
• IT investments are aligned with business strategy
• The Commonwealth has a systematic approach for
  managing portfolio risk and controlling
  investment activities
• The Commonwealth has identified new opportunities
  such as shared services

8
A Commonwealth ITIM success story - VDOT
Fleet Equipment Management Information System
(FEMIS)

• VDOT had a business need to track and manage
  fleet equipment
• Documented need for IT investment in the Agency
  Strategic Plan and Commonwealth Technology
  Portfolio
• Business need aligned with the goals and
  objectives from the Council on Virginias Future

9
A Commonwealth ITIM success story VDOT
(continued)
Fleet Equipment Management Information System
(FEMIS)

• Commonwealth CIO reviewed the Investment Business
  Case in the portfolio and saw a potential for
  multi-agency solution
• VDOT worked with the CIO to establish a shared
  service that will benefit multiple agencies
• Commonwealth contract is now in place for all
  agencies
• Shared service will reduce Commonwealth costs to
  set up future independent contracts
• Enterprise investment opportunity and resulting
  shared-service would not have been identified
  without following ITIM best practices