PDL eTechnology Update ePocrates and Web PA

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PDL eTechnology Update ePocrates and Web PA

• Overview for PDLIAG Implementation Advisory Group
• June 22, 2004

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1800 Gateway Drive, San Mateo, CA 94404Phone
650-227-1700 Fax [phone]
Scheduled for Implementation September 1, 2004
CONFIDENTIAL This document contains proprietary
ideas, concepts, and other information which
belong exclusively to ePocrates, Inc. Information
disclosed herein should be considered proprietary
and confidential. This document is the property
of ePocrates Inc. and may not be disclosed,
distributed, or reproduced without the express
written consent of ePocrates, Inc.
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Over 20 of All U.S. Physicians Currently
Subscribe to ePocrates

• 350,000 active subscribers
• 8,300 in Virginia
• 140,000 (20) physicians active subscribers
• 3,800 (23) in Virginia
• 600 new users per day
• A new physician joins every 14 minutes
• 68 of MDs with PDA have ePocrates

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ePocrates PartnershipsMore than 90 Clients
representing 85 million lives
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Overview of ePocrates Rx Features
Drug Information
Formulary Information
Formulary menu
Drug reference guide
Formulary status codes
Drug name
MultiCheck
AutoUpdate
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Do Physicians Value ePocrates Formulary Offering?

• 731 reported that the application improved
  workflow efficiency in the practice because it
  decreased their reliance on formulary books and
  reduced the formulary-related pharmacy phone
  calls.
• 651 said that they provided a better quality of
  care since they were more likely to reference
  drug information before prescribing.
• 781 reported that the application is likely to
  influence their choice of prescription
  medications as it allows them to avoid pharmacy
  phone calls and offer patients a lower copay.
• 742 were unaware of formulary status changes in
  a timely manner, prior to using the application.
• 792 were more likely to have a favorable
  impression of a health plan that lists its
  formulary information in ePocrates Rx Formulary
  than a health plan that does not.
• 1 AdvancePCSePocrates Outpatient Study,
  September 2000. 2 ePocrates User Survey, June
  2002 (939 respondents)

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Benefits to the Commonwealth of Virginia

• Increase beneficiary satisfaction and quality of
  care
• Manage rising administrative and drug costs
• Improve provider relations through less
  administrative hassle

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Why should physicians use ePocrates Rx?
Improve quality of care
Improve workflow efficiency

• 73 of physicians rate high or very high the
  impact of the application on workflow efficiency
  in the practice2
• Prior to using ePocrates Rx with the formulary
  feature, 74 of physicians were unaware of
  formulary status changes in a timely manner3

• 50 of MDs estimated that using ePocrates Rx has
  prevented on average at least 1 ADE on a weekly
  basis
• 65 rate high or very high the impact of the
  application on quality of care

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PDL Web Prior Authorization (PA)
Internet Based Technology
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• PDL Web PA is a web based application.
• It was developed in an effort to provide
  authorized users with a web tool that will
  enhance the process of submitting prior
  authorizations.

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Advantages of Web PA System

• Ease of Use
• Batch PA Requests
• Check Status of Submitted PAs
• Monitoring for Renewals
• Review Drug Therapy Alternatives

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Beta Test Sites

• Pediatrics
• Family Practice Physicians
• Long-Term Care Pharmacy
• Internal Medicine Physicians
• Academic Health Care Center

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• My PAs is a summary screen of PA requests made
  through the web

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• View of a PA Request

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• View of Alternative Drug Therapy