?3? ???????.ppt

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?3?

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3
(1)?????

• ???????????????????,????????????????????,?????????
  ??????????????????????

• ???????????????(Mission)??????????????????????
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  ?????(Vision)?????????????????(Medium to
  Long-term Objectives) ??????
  ?, ????23????????????????(Strategic
  Point)???????????????,
  ??????????? ??????
  ???(Application)???(Data)???
  (Technology)??? (Organization)?

4
(2)????????

• ????????(IS Action Plan)??????????????????????,???
  
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• ??2-3??????????????????????
• ?????????
• ??????????ROI???
• ?????????
• ??????????,?????????????????????IS????(??????
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3.1 ???????

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• ??????,??????
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6
3.2 ?????????

• ?????????????????????????????? ?
• ??????????????????????????????????????

• ????????IBM???????????????
• ????10????????95??????????
• ????19.99?????????91.3??????????
• ?????1????????76.1??????????

7
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• 1?????IS?????

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??????? (50??70??) ??????? (70??80??) ???? (90????)
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  ????????????????????,??????????????????????,??????
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3.2.2????????????

• ?????????,?????????????????
• ?????????,??????????
• ??????????,?????????????????
• ?????????????,??????????

13
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• ?????????,80?????20?????????
• ???80???,???20?????
• ??80??????20????
• 80??????20???,?????
• ?????????20??????80????????
• ??,???????????!

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3.2.3 ?????????? ?????

• (?)???????
• (?) ????
• (?) ?????????
• (?) ????????

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3.2.4 ?????????????? ???????(Strategic
Alignment Model)

• John Handerson (1994,?????)?????????????????????,?
  ???????????????????????

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16
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?? ?? ?? ??1 ??????? ???? ??2 ???? ??????? ???? ??3 ???? ?????? ????
IS???????? ??? ???? ??
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??????? ??? ??? ??
????????? ??? ??? ??
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3.2.5 ??????????

• ?60????,??????????????????,???????????????????????
  ?????,???????????????????????
• ???????(Business System Planning,BSP)
• ???????(Strategy Set Transformation,SST)
• ???????(CrISical Success Factors,CSF)
• ???????(Application Portfolio Approach,APA)
• ?????(Information Engineering,IE)
• ?????(Strategic Grid,SG)
• ??????(Value-chain Analysis,VCA)
• ???????(Strategic System Planning,SSP)

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???????(Business System Planning, BSP)

• ??????????????????????????????,?IBM???20??70
  ??????????????????????????
• ????
• ??????????????????????????????,?????????,?
  ?????????????????????????????,???????????,????????
  ??,??????????????
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• ??????????????????????????????????,???????????????
  ???????

19
???????(Strategy Set Transformation,SST)

• ?????????????????????????????????,??????????????,?
  ???????????,???????????,??????????????????,???????
  ???????

20
???????(Critical Success Factors,CSF)

• ???????????????????,??????????????????,???????
  ????,????????????????????????,??????????????????
• ?????????????????????????????
• ??????????????????,???????

21
???????(Application Portfolio Approach,APA)

• ???????????,???????????????,????????????????,?????
  ???????????APA????,?????????????????????,?????????
  ????????????????????????????,??????????

22
?????(Information Engineering,IE)

• ?????(IE)????????????????????????,????????????
  ????????????????????????????????,?????????,?????
  ????????,?????????????????????????????????

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?????(Strategic Grid,SG)

• ???????????????????????????????,??????????????
  ???????????,???4??????????????,??????????????????
  ???????????????,??????????????????????????,???????
  ???????????

24
??????(Value-chain Analysis,VCA)

• ??????????????????????????????????????????????
  ?????????????,??????????????????????????,?????????
  ????????????????????????????????????????

25
???????(Strategic System Planning,SSP)

• ?????????????????????????????????????????,???
  ?????????,???????????????????????????,???????????
  ?????

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3.2.6 ?COBIT?????????????????

• COBIT,Control Objectives for Information and
  related Technology
• ?????????????
• ???34?IT???34?????,?318?????????? ?

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????
?3-4 IT?????????
???? ??????,?????????????????IT??,????????????????????????
??????? ??????? ?????IT???????????? ??????????????? ?????? ?????????? ??????? ?????????????????????????
28
????

• P69-70

29
??????????????????????????????
?3-5 ???????????? ?3-5 ???????????? ?3-5 ???????????? ?3-5 ???????????? ?3-5 ???????????? ?3-5 ???????????? ?3-5 ????????????
?? ???????????? ??????? ?????????? ??????? ???????????? ????????
0 ????
1 ???? ????? ?????
2 ?? ????? ?????????? ???? ????????????????
3 ?? ???????? ??????????????? ??????? ??????,????????? IT??
4 ???? ???????? ????,??????,???????? ???? ???????????? ?????????
5 ???? ???????? ????????? ???? ??????????? ????????????
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IT??????????
?3-6 IT??????????
???? ????IT??????????????
??? IT?????IT???????,?????????????????,????????????
???? ??IT??????????????,???????????????????????????????????,???????????????????????, ????????????
???? IT???????????????,??????????????IT????????????????????????,???????????????
???? ???????????????????IT????????????,????????????IT??????????
??? IT???????????,??????????????????,????????
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????????????????????
?3-7 IT?????CSF?KGI?KPI ?3-7 IT?????CSF?KGI?KPI ?3-7 IT?????CSF?KGI?KPI
??????CSF ??????KGI ??????KPI
IT????????????????? IT??????????,????????????? IT?????????????? ??????????????? ??????????????????,??????????????????? ????????????? IT???????????? ????????????????????IT?????? ?????IT??????????? ?????????????????IT?????????? ????????IT?????IT???????? ????????IT??????????? ???????IT?????? IT??????? (???????????)? IT???????(????????????)? ??IT????????????? IT????????????????? IT????????,??????????,?????IT??????? ?????????,????????,???????????????????????
(Source COBIT Management Guidelines, IT Governance Institute and ISACF, 2000) (Source COBIT Management Guidelines, IT Governance Institute and ISACF, 2000) (Source COBIT Management Guidelines, IT Governance Institute and ISACF, 2000)
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?????IT???????

• (1)?????????IT????????????????????????
• (2)????????????,??????????????????
• (3)??IT?????????????,??????????????????,??????????
  ??????
• (4)????IT???????????????????????
• (5) ????????????, ?????????????????????IT?????????
  ?????

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??????????????????? ???? ???????,????????? ???????
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??3-1 WWZ???????

• (P74-78)
• ??????????????????
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  ????????