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STATE%20OF%20MPUMALANGA%20PROVINCE

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Title: STATE%20OF%20MPUMALANGA%20PROVINCE


1
STATE OF MPUMALANGA PROVINCE
DEPARTMENT OF HOME AFFAIRS
Presented byMr RSS ZithaAct Provincial Manager
Caring, compassionate and responsive
2
What is unique to the Province?
  • Mpumalanga - "the place where the sun rises" - is
    a province with spectacular scenic beauty and an
    abundance of wildlife, lying in the northeast of
    South Africa.
  • Bordered by the countries of Mozambique and
    Swaziland to the east and the province of Gauteng
    to the west, it is situated mainly on the high
    plateau grasslands of the Middleveld, which roll
    eastwards for hundreds of kilometers. In the
    northeast, it rises towards mountain peaks and
    terminates in an immense escarpment. In places
    this escarpment plunges hundreds of meters down
    to the low-lying area known as the Lowveld.
  • In the eastern region lies the southern half of
    the magnificent Kruger National Park, a nature
    reserve teeming with African wildlife in a total
    area roughly the size of Israel.
  • Mpumalanga is highly accessible, with a network
    of excellent roads and railway connections, as
    well as a number of small airports. The Kruger
    Mpumalanga International Airport became
    operational in 2002. Nelspruit is the capital,
    and the administrative and business hub of the
    Lowveld.
  • Witbank is the centre of the local coal-mining
    industry Standerton, in the south, is known for
    its large dairy industry and Piet Retief in the
    southeast is a production area for tropical fruit
    and sugar.

3
What is unique to the Province?
  • Despite the light of the sun we also generate
    electricity from coal in the Province.
  • Two large sugar industry are found at Malelane in
    the east Ermelo is the district in South Africa
    that produces the most wool Barberton is one of
    the oldest gold-mining towns in South Africa and
    Sabie is situated in the forestry heartland of
    the country.
  • The Maputo Development Corridor, which links the
    province with Gauteng and the Port of Maputo in
    Mozambique, heralds a new era of economic
    development and growth for the region. As the
    first international toll road in Africa, the
    corridor is set to attract investment and release
    the local economic potential of the landlocked
    parts of the country.
  • Mpumalanga is a popular tourist destination.

4
What is unique to the Province?
  • Mpumalanga Province has a population of
    approximately 3 365 886 and is dominated by
    Africans as they count to 93 of the total
    population.
  • Almost 61 of the population resides on the rural
    areas whilst 39 on the urban areas.
  • According to the 2001 Census, 27.5 of the
    population aged 20 years or older had no formal
    school education, and 41 of those in the age
    group of 15-64 were unemployed.
  • Almost 55 of the provinces population lived
    below the national poverty line in 2002 (UNDP,
    2004)
  • About 67 of all households lived in formal
    dwellings, and 16 and 13 in informal and
    traditional structures respectively. On average,
    4 persons shared a household.
  • Approximately 80 000 undocumented persons are
    found in the area.
  • Due to its proximity to Swaziland and Mozambique
    the integrity of the country is seriously
    challenged by the porousness of our border
    lines.

5
We have organized our team by
Head of Immigration J Jackson (acting)
Provincial Manager Vacant (Mr RSS Zitha acting)
Organisational Structure
Internal Auditor Vacant
Provincial Support (Interviews done for DD
Support)
Deputy Provincial Manager Mr RSS Zitha
Nelspruit Regional Manager Mr E V Mashiloane
Witbank Regional Manager Ms M V Mahlangu
Ermelo Regional Manager Ms JP Malamule
Nelspruit Regional Office Manager Ms J Molekwa
Ermelo Regional Office Manager Mr J R Maseko
Witbank Regional Office Manager Mr M S Ntuli
6
We have organized our team by 3 Regions
Nelspruit Regional Manager Mr E V Mashiloane
Witbank Regional Manager Ms M V Mahlangu
Ermelo Regional Manager Ms P J Malamule
Barberton District Manager Mr S D Mpokane
Bethal District Manager Mr Z J
Bothma
Kwa-Mhlanga District Manager Mr S S Mahlangu
Hazyview District Manager Mr S
Malambe
Middelburg District Manager Ms M P du
Plessis
Eerstehoek District Manager Ms M Maiko
Evander (Secunda) District Manager Mr M P Mojela
Siyabushwa District Manager Mr PT
Makwela
Komatipoort District Manager Mr M M Nkosi
7
We have organized our team by 3 Regions
Nelspruit Regional Manager Mr E V Mashiloane
Witbank Regional Manager Ms M V Mahlangu
Ermelo Regional Manager Ms P J Malamule
Lydenburg District Manager Mr S T
Selekane
Piet Retief District Manager Mr R M
Mkhatshwa
Kwaggafontein District Manager Mr LHA Mofokeng
Mhala District Manager Mr R M Khoza
PCO Bothashoop Officer-in-Charge Mr M P Mntungwa
Belfast (in the process to
establish this office)
PCO Emahlathini Officer-in-Charge Ms J Whitfield
Nkomazi District Manager Mr P P
Sithole
8
We have organized our team by 3 Regions
Nelspruit Regional Manager Mr E V Mashiloane
Witbank Regional Manager Ms M V Mahlangu
Ermelo Regional Manager Ms P J Malamule
Nsikazi District Manager Ms P M
Ndlovu
PCO Mahamba Officer-in-Charge Ms E Phakathi
PCO Jeppes Reef Officer-in-Charge Mr C H Smit
PCO Nerston Officer-in-Charge Mr P J Human
PCO Oshoek Officer-in-Charge Mr L M Mokoena
PCO Josefsdal Officer-in-Charge Mr C H Smit
9
We have organized our team by 3 Regions
Nelspruit Regional Manager Mr E V Mashiloane
Witbank Regional Manager Ms M V Mahlangu
Ermelo Regional Manager Ms P J Malamule
PCO Lebombo Officer-in-Charge Mr T Nkambule
PCO Waverley Officer-in-Charge Mr L M Mokoena
PCO Mananga Officer-in-Charge Mr H Madonsela
Volksrust (in the process
to establish this office)
Standerton (in the process
to establish this office)
KMIA Officer-in-Charge Mr K Mahlake
10
We have organized our team by 3 Regions
Nelspruit Regional Manager Mr E V Mashiloane
Witbank Regional Manager Ms M V Mahlangu
Ermelo Regional Manager Ms P J Malamule
Mapulaneng (in the process
to establish this office)
11
Our province offers a full range of services to
the population
Service Offering
Services Back Log Dec 2005 2006 Apr Mar 07 2007 Apr March 08 Trend Comment
IDS IDS IDS IDS
Temp IDs Issued 0 14 914 16 162 Up
IDs Issued to clients 85 032 84 606 Down
IDs received from BVR 8 914 76 649 97 888 Up
Unclaimed IDs 21 301 4 423 40 216 Up
12
Our province offers a full range of services to
the population
Service Offering
Services 2006/07 Apr Mar 07 2007/08 Apr Mar Trend Comment
Birth certificates Issued 139 512 165 420 Up
Death Certificates Issued 61 032 63 850 Up
Marriage Certificates Issued 21 806 10 971 Down
13
Our province offers a full range of services to
the population
Service Offering
Services 2006 Apr - Mar 2007 Apr Mar Trend Comment
PASSPORT APPLICATIONS PASSPORT APPLICATIONS PASSPORT APPLICATIONS PASSPORT APPLICATIONS PASSPORT APPLICATIONS
Tourist 39 043 45 113 UP
Child 13 461 10 953 Down
Maxi Passport 302 807 Up
Old Type 13 191 0 -
Loose leave 568 2 647 Up
14
Our province offers a full range of services to
the population
Service Offering
Services 2006 Apr Mar 2007 Apr Mar Trend Comment
ONLINE REGISTRATIONS ONLINE REGISTRATIONS ONLINE REGISTRATIONS ONLINE REGISTRATIONS ONLINE REGISTRATIONS
Births 4 815 6 694 Up
Deaths 4 571 7 108 Up
15
Our province offers a full range of services to
the population
Service Offering
Services 2006 Apr Mar 2007 Apr Dec Trend Comment
TEMPORARY RESIDENCE PERMITS TEMPORARY RESIDENCE PERMITS TEMPORARY RESIDENCE PERMITS TEMPORARY RESIDENCE PERMITS TEMPORARY RESIDENCE PERMITS
Applications brought over from previous month 0 8
Applications received 9 943 10 120 Up
Applications approved 9 526 9 547 Up
16
Our province offers a full range of services to
the population
Service Offering
Services 2006 Apr - Mar 2006 Apr - Mar 2007 Apr - Mar 2007 Apr - Mar Trend Comment
PORTS OF ENTRY MOVEMENT OF PEOPLE PORTS OF ENTRY MOVEMENT OF PEOPLE PORTS OF ENTRY MOVEMENT OF PEOPLE PORTS OF ENTRY MOVEMENT OF PEOPLE PORTS OF ENTRY MOVEMENT OF PEOPLE PORTS OF ENTRY MOVEMENT OF PEOPLE PORTS OF ENTRY MOVEMENT OF PEOPLE
TYPE OF PORT FOREIGN RSA FOREIGN RSA
COMMERCIAL PORTS 3 195 351 1 305 546 6 467 584 2 845 949 Up
NON COMMERCIAL PORTS (MEDIUM) 94 869 74 175 181 077 114 472 Up
NON-COMMERCIAL PORTS (SMALL) 49 288 34 829 66 323 43 238 Up
17
Through 104 customer contact points
Physical Accommodation
Services 2006 2007 Trend Comment
Provincial Offices 1 1 Stable
Regional Offices 2 3 Up Establishment of RO Ermelo
District Offices 13 15 Up District Offices Siyabushwa (Mdujane) and Kwaggafontein (Mkobola) are operational. In the process of establishing 4 additional District Offices
Ports of Entry 10 11 Up Establishment of Waverley
Refugee Reception Offices 0 0 Stable
18
Through 104 customer contact points
Physical Accommodation
Services 2006 2007 Trend Comment
Service Delivery Points 41 45 Up In addressing the CSIR report concerns additional Service Points are established in the Bushbuckridge area
Thusong Centres (MPCCs) 3 5 Up (Leandra and Balfour) 3 Additional centres will be operations in the near future Middelburg, Marapyane and Tholulwazi
19
Through 104 customer contact points
Physical Accommodation
Services 2006 2007 Trend Comment
Mobile units 6 12 Up
Computerised hospitals 9 14 Up The current challenge is that the other hospitals do not have office space to accommodate us. Requests have been received from Private Hospital to provide services. Negotiations are still underway.
Presidential nodal points 2 0 Down The two points were Groblersdal (including Burgersfort) and Bushbuckridge. Groblersdal was ceded to Limpopo on 1 Sept 2006 and in return Bushbuckridge was taken over to Mpumalanga on the same date.
20
HOSPITALS
  • Fourteen (14) Hospitals were already computerised
    as part of the online birth and death
    registration campaign. These hospitals are
  • Rob Ferreira Hospital - Nelspruit
  • Shongwe Hospital - Nkomazi
  • Temba Hospital - Nsikazi
  • Embhuleni Hospital - Eerstehoek
  • Ermelo Hospital - Ermelo
  • Kwa-Mhlanga Hospital - Kwa-Mhlanga
  • Middelburg Hospital - Middelburg
  • Witbank Hospital - Witbank
  • Lydenburg Hospital - Lydenburg
  • Amsterdam Hospital - Ermelo
  • Barberton Hospital - Barberton
  • Mapulaneng Hospital - Mhala
  • Matikwane Hospital - Mkhuhlu
  • Tintswalo Hospital - Acornhoek
  • More hospitals have been identified, but they
    cannot accommodate us currently due to upgrading
    that is either taking place or will take place in
    the near future.

Caring, compassionate and responsive
21
MOBILE UNITS
  • Twelve (12) trucks have been received for this
    province.
  • The trucks were allocated to districts where
    there are large rural areas where there are no
    infrastructure of Service Points. These areas
    are
  • Eerstehoek
  • Nkomazi
  • Ermelo
  • Kwa-Mhlanga
  • Nelspruit
  • Witbank (x2)
  • Nsikazi (White River)
  • Mhala (x2)
  • Lydenburg
  • Mmamehlake

Caring, compassionate and responsive
22
We currently have 516 posts filled
Total vacancies 686 Total filled posts
516 Total approved establishment 1 202
Staff Levels
Level Approved establishment Actual (Filled) Funded Vacancies Difference (Unfunded posts) Comment
14 1 0 1 0
13 1 1 0 0
12 7 3 2 2 Interview for 1 posts was conducted. The position was put on hold
10 6 0 6 0
23
We currently have 516 posts filled
Staff Levels
Level Approved establishment Actual (Filled) Funded Vacancies Difference (Unfunded posts) Comment
9 25 12 8 5
7-8 254 100 43 111 14 of the funded vacant posts are Control Immigration Officers. Short listing and interviews were done
3-6 759 325 141 293 52 of the funded vacant ports are IOs posts Short listing and interviews were done
1-2 149 75 53 21
24
We are not on track to meet our employment equity
targets
Employment Equity Report (Percentage of
Employees per Category)
Disabled employees as a percentage of total 1.2
88.78
1.20
Female
9.82
0.20
Male
Target
92.4
0.2
0.2
6.5
25
We are not on target to meet our budget for
2007/08
Budget
Key Comments
Planned vs Actual (Rm)
  • Compensation of Employees 101. Goods and
    Services spending is at 125

26
OFFICE ACCOMMODATION
  • Regional Office Witbank and District Offices
    Barberton and Lydenburg are currently on RAMP.
    The progress at all three offices are good.
  • Regional Office Nelspruit and District Office
    Mhala has been put on the footprint for the
    upgrading of offices by the Turn-around team
  • The tender for accommodation for Secunda
    (Evander) will go out during May 2008 from DPW.
  • Landlords are busy with the upgrading of the
    ccommodation for the new Service Points at
    Daantjie, Msogwaba, Mgobodzi and Mbangwane.
  • District Office Nsikazi will move to White River
    during May 2008. The new landlord is currently
    busy with the final changes to the office.
  • Possible accommodation have been found for the
    following new district offices Mapulaneng,
    Standerton, Volksrust, Siyabushwa and Belfast.
    DPW in the process of negotiations.
  • Specifications for accommodation at two new
    Thusong Service Centres were provided to DPW.
    They are Thuthukane and Marapyane.

27
OFFICE ACCOMMODATION
  • There is a possibility of alternative
    accommodation for District Office Kwa-Mhlanga.
    The accommodation will be viewed by DPW.
  • Office space, in the old Post Office Building,
    was viewed by DPW in Balfour for a service point.
  • The problems that were experienced at District
    Office Hazyview (leakages and smell) have been
    resolved by the landlord. DPW is however
    currently investigating the possibility of
    obtaining alternative accommodation.

28
OFFICE EQUIPMENT
  • All offices have faxes, photocopiers.
  • Track and Trace machines were installed in all
    Regional and District Offices.
  • Fax photocopy combination machines have been
    purchased for seven service points during the
    year.
  • New furniture was also purchased for these seven
    service points.
  • Furniture was also purchased for the new office
    in White River.

29
OFFICE SECURITY
  • Security at offices remains a problem as funds
    are not available to procure the services of
    security companies.
  • Currently we have security at Regional Office
    Witbank, Nelspruit and Ermelo and at District
    Office Eerstehoek.
  • There are security cameras and a metal detector
    at Nelspruit.
  • During the next financial year it was requested
    that security cameras be installed at Ermelo,
    Eerstehoek, White River and Mhala.
  • RAMP will also install security equipment at
    Witbank, Barberton and Lydenburg.

30
VEHICLES
  • There are currently 134 vehicles in the Province.
  • 52 Sedans
  • 62 Bakkies
  • 8 Trucks (repatriation) of which 1 is in the
    process to be written off
  • 12 Mobile Units

31
A lot has been achieved this year through a
number of initiatives
Accomplishments
Initiative Description Impact
E-mail All officials in the Province have e-mail addresses. All officials have access to information
Infrastructure for new service points Final negotiations are being made for accommodation for five service points Services are taken to the clients
Forum established with PWD A client forum has been established with PWD. Meetings are being held on a monthly basis. Progress with regard to accommodation, leases etc are being monitored and followed up.


32
A lot has been achieved this year through a
number of initiatives
Accomplishments.
Initiative Description Impact
Outreach programme to schools An outreach programme has been held over a period of 8 months with the IEC, SASSA, Education and ABSA. They have visited 120 schools in the Province Documentation of youth Information sharing
Computer Training Basic computer training, presented by SITA, was given to 185 officials. (105 Officials attended the same training during 2006) Officials are able to operate a computer. As a result they have access to information.
Izimbizo, Traditional ceremonies and outreach programmes Izimbizo were held at Casteel and Mpuluzi 146 outreach programmes were held Services are rendered at Traditional ceremonies Services are taken to the clients. Information are shared
33
A lot has been achieved this year through a
number of initiatives
Accomplishments.
Initiative Description Impact
Safety and Security awareness program Awareness programmes that are arranged by Safety and Security where DHA is invited to provide services to the communities. 22 of these programmes were already attended Services to the client
Political Party Liaison Committee This is a forum between Political Parties, Councillors, IEC and DHA. Meeting are being held on monthly basis Information sharing with other stakeholders
Activation of posts Requests for activation of posts on the approved structure were submitted Structures are elevated. Additional requests have been submitted for especially the new service points.
34
As a province, we have defined 4 strategic
objectives inline with DHAs overall objectives
Objectives Supporting Initiatives Measures of Success
Improve customer coverage by increasing and upgrading DHA infrastructure access / delivery points In addressing the CSIR report additional service delivery points are established. A client forum between DHA and PWD has been established. Monthly meetings are being held. The establishment of 2 new district offices. Negotiations for 4 more district offices are well under way. 5 New service points are being established. (Final staged before signing of lease agreements)

35
As a province, we have defined 4 strategic
objectives inline with DHAs overall objectives
Objectives Supporting Initiatives Measures of Success
Service delivery Eight Batho Pele principles reflected in provincial service delivery mandates Additional service delivery points. Officials are being trained (various courses were presented 497 people were involved) 30 Officials attended sign language course Stakeholder forums were established. Outreach programmes
Counter corruption Establishment of control measures screening committees, inspection teams, registers, daily banking etc Various investigations are taking place in conjunction with other stakeholders Minimum cases

36
As a province, we have defined 4 strategic
objectives inline with DHAs overall objectives
2007-08 Strategy
Objectives Supporting Initiatives Measures of Success
BCOCC Meetings held on a monthly basis by all stakeholders as well as their counterparts Flow of travelers during peak periods are much more efficient as a result of proper planning by all Stakeholders and their counterparts
37
However, many challenges remain
Challenges
Issue Challenge What Needs to Be Done
Infrastructure Office accommodation is not available in the rural areas. Currently struggling with accommodation of 6 District Offices. No telephone lines to install computers Departmental owned offices need to be build owing to the fact that there are no developers in the rural areas
Deportations The presents of undocumented foreigners remain a problem. The deportation trucks need to be looked at as they do not currently have toilet facilities. Illegal foreigners are deported over long distances and it is a security risk for one to stop. The porous border lines The illegal foreigners must be deported further into their country of origin. Currently they are only taken to the neighbouring countrys border post. It is easy for the illegal foreigners to return to South Africa. A bilateral agreement between country of origin and South Africa for payment for each illegal foreigner that is deported Another cabinet amnesty has to be considered. Stringent measures need to be taken to strengthen the border line
38
However, many challenges remain
Challenges
Issue Challenge What Needs to Be Done
NIB Advertising of vacant posts Advertising is being done by Head Office and serious delays are experienced. A request to advertise 66 posts was submitted in May 2007 and only advertised in November. Currently busy with interviews. If the remaining posts are not filled soon the processes in 2010 will be stifled by non availability of officials. The 24-hour service at Lebombo, that was agreed upon by the Ministers of South Africa and Mozambique will not realise. Consideration should be given to provinces to fill the vacancies, more especially the lower levels.
39
However, many challenges remain
Challenges
Issue Challenge What Needs to Be Done
Security Physical security at offices still remain a problem. Provision has to be made for the continuous funding and covering the rest of the Offices where there are no security officers.
System development and improvement No function created to approve capturing of passports per receipt and per application The same situation in respect of printing of birth, marriage and death certificates. The creation of such functions will curb fraud. The cash registers should also be linked to the mainframe
Delivery of IDs The delivery of IDs by SAPO was not a success. As a result thousands were return to the offices. New strategies have been devised to engage community leaders. CDW etc to assist. More awareness to public about the importance of an Identity Document.
40
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