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INTRODUCTION TO OUR PPT TEMPLATE

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Title: INTRODUCTION TO OUR PPT TEMPLATE Author: BT Wholesale Markets Last modified by: British Telecom Created Date: 11/26/2003 4:40:22 PM Document presentation format – PowerPoint PPT presentation

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Title: INTRODUCTION TO OUR PPT TEMPLATE


1
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2
.
  • Standard Contract Forum 26 September
    200613.30Customer Suite, BT Centre, London

3
Standard Contract Forum Tuesday 26 Sept 2006
  • AGENDA
  • Introduction and Notes of Previous Meeting
  • Consult 21
  • Emergency Service (VOIP Originated Calls)
  • Pathfinder/21CN and SIA Update
  • STP Working
  • Review of New and Amended Schedules
  • Any Other Business

4
Consult21 Update
  • 25/9/06

5
Agenda
  • Steering Board Agenda
  • RAG Update
  • Cost and Risk Management project Update
  • Programme Progress
  • Consultations Briefings
  • CP Engagement
  • Recent Announcements

6
Working Group Status
September 2006
  • Architecture Framework
  • Network Structure
  • Systems Processes
  • Network Hooks
  • Products
  • Interconnect Portfolio
  • Broadband
  • Line Access
  • Point to Point
  • Conformance Testing
  • Implementation Migration
  • Communications

RAG
7
Network Structure
  • RAG Status Green
  • Key Issues (For Discussion)
  • None recorded

Key Milestones August/September
Achievements Resolved the approach to voice
quality measurements to ascertain migration
success to align with CT WG. Draft top-level
description of BTs NGN and a description of how
products are supported and accessed. Working
though a potential issue with the use of
Geographic Number Portability Databuild
Information (PDI) tables. Drafted top-level
description of BTs NGN and a description of how
products are supported and accessed September/Octo
ber Work plan Progress inventory of the
components of BT's NGN to sites, logical and
topological relationships and seek indications of
the type of network inventory data that will be
needed to enable investment scenario planning.
Progress White Paper on network technical rules
and guidelines for NGN voice interconnect (will
be used to inform the revision of Annex A to the
SIA)
Time (G)
Cost (G)
Quality (G)
Customer Sat. (G)
Information (G)
Status
8
Systems Processes
  • RAG Status Green
  • Key Issues (For Discussion)
  • None recorded

Key Milestones August/September
Achievements Presentation discussion on how
multi-party service provider scenarios will work
need for all of Industry to work together.
20CN vs. 21CN Systems flag requirement submitted
to 21CN Project Control Board for
consideration. 2nd Issue of Systems Roadmap
consultation now closed little feedback
received. September/October Work plan NICC B2B
group 18th September. Sub-Group to be held 15th
September to more clearly define ToRs and
boundaries between C21, NICC and 21CCE
programmes.
Time (G)
Cost (G)
Quality (G)
Customer Sat. (G)
Information (G)
Status
9
N/W Hooks Common Capabilities
  • RAG Status None
  • Key Issues (For Discussion)

Key Milestones June/July Achievements Working
Group now closed. Common Capability BTW
Products workshop agenda finalised. Date
confirmed for 22/9/06..
Time
Cost
Quality
Customer Satisfaction
Information
Status
10
Interconnect Portfolio
  • Key Milestones
  • August/September Achievements
  • VIC product launched
  • All VIC contracts signed
  • 2 Options for PSTN Emulation offered to industry
    for agreement
  • Jim Moulder (Global Crossing) nominated as
    co-chair
  • September/October Work plan
  • Issue Outline product description for each of the
    two PSTN Emulation options
  • Use industry advocates and co-chair to drive
    industry agreement
  • RAG Status Green
  • Key Issues (For Discussion)
  • Industry agreement to solution for PSTN Emulation
    outstanding
  • PSTN Emulation product delivery delayed to Mar 08
    due to industry need for more time to agree
    preferred option
  • Final review of Obligatory products list required
  • Pathfinder product review criteria required
  • Timeline needed for VLAN (extension to Metronode)
    product
  • Product developments reviews required

Time (G)
Cost (G)
Quality (G)
Customer Sat. (G)
Information (G)
Status
11
Broadband (inc LLU)
  • RAG Status Red
  • Key Issues (For Discussion)
  • If IPstream First goes ahead, Industry are
    very concerned about IPstream migration (e.g.
    number of CBUK changes and impacts on their own
    systems and call centres)
  • Many customers require out of hours grooming
    especially for business customers and ask that
    this is considered.
  • Lack of commercial principles is a major issue
    for Industry as they try to make decisions on
    future suppliers and products.
  • w-BBC Consultation will have to be extended to
    November to take commercial considerations into
    account.

Key Milestones September Achievements Working
Group held on 5 September 31 attended from 16
Industry companies plus Ofcom, Openreach and
BTW. 4 Broadband Condocs issues with closing
dates from July 31st to September 4th. Openreach
presented their response to Industry on the LLU
Condoc and closed the Consultation at BB/LLU WG.
Work now continues at the IMWG BB Experts
Sub-Group. September/October Work plan Next
meeting is 9 October when Datastream and IPstream
will close consultation with BTW responding to
Industry on the Condocs (closed for Industry
responses on 4 September). W-BBC consultation
will close at the 7 November meeting with future
BB consultation will move to BAU forums.
Time (R)
Cost (R)
Quality (R)
Customer Sat. (R)
Information (R)
Status
12
Line Access
Key Milestones August/September Achievements Line
Access Working Group met on 12 September 2006. 11
Industry attendees and 1 Ofcom plus 5 BTW and
Openreach. Voice Line Access Condoc issued and
response period closed on 31 July with 3
replies. VLA Bilaterals offered and one held with
constructive feedback. September/October Work
plan Initial consultation on VLA product has
closed with only 3 replies. Promote the VLA
product at a re-launch event on 6 November at BT
Tower Set up experts sub-group to rewrite
product description and customer proposition in
advance of the 6 November Next meetings on 30
October and 27 November 2006.
  • RAG Status Green
  • Key Issues
  • Communications with all BTW and openreach
    customers, including the 300 smallest. Openreach
    are organising 4 events to achieve this.
  • Voice Line Access needs more promotion within the
    CP customer base. An Openreach sponsored event is
    planned for BT Tower on 6 November.
  • Need to agree Standards for SIP-I in NICC and
    ETSI. (Voice Line Access)
  • Further work required in Network Structures and
    in BTW to support the network aspects of the VLA
    product.

Time (G)
Cost (G)
Quality (G)
Customer Sat. (G)
Information (G)
Status
13
Point to Point
  • RAG Status Amber
  • Key Issues
  • Plan of record for sub 2M products has not been
    amended despite reminders.
  • Industry have concerns that sub 2M leased line
    developments are being given insufficient
    priority and resource.
  • Utility customers and other Infrastructure
    customers need info on alternative products
    before 2008 as they have long lead times.
  • TILLAP and TILLBP starting to tie in with other
    products

Key Milestones August/September Achievements
Working Group meeting held on 7 September,
attended by 21 people, representing 8 CPs plus
BTW and Openreach. Presentations (a)
TILLAP/TILLBP (b) MSIL 5 WES Condocs issued with
good responses from Industry. September/October
Work Plan Next meeting 27 September
2006 Bilaterals continue with CPs and Utilities
on Utility customer requirements in 21CN plus a
presentation at ETUG on 2 October 2006. Openreach
to give final response and close consultation to
the 5 WES Condocs.
Time (R)
Cost (A)
Quality (A)
Customer Sat. (A)
Information (A)
Status
14
Conformance Testing
  • RAG Status Amber
  • Key Issues (For Discussion)
  • More detail required on the trials identified in
    BTs 21CN Implementation Strategy and Plan e.g.
    BB First Pilot
  • Greater understanding and transparency on how
    Voice Quality will be assessed for Pathfinder
    BRIEFING C21-CT-017 WILL DEAL

Key Milestones August/September
Achievements Complete definition of Service
interoperability Test Schedule Initial
discussions undertaken on incorporation of Voice
Quality assessment within Testing
programme Review CP Test facility Requirements
and Test Request process Created CPE Testing
Experts forum September/October Work plan Publish
Test Result policy review process Initiate Test
Results Reviews Publish TE Testing and Trials
Briefings
Time (A)
Cost (A)
Quality (G)
Customer Sat. (G)
Information (A)
Status
15
Implementation Migration
Key Milestones August/September
Achievements Updated pathfinder definition
Briefing published (IM-013) and reviewed at
Pathfinder forum (8th August) Publish Pathfinder
Entry Exit (following consultation) Working
group plan updated to align with Pathfinder
Phase1A Entry Process established for CP
participation in development of SME/corporate end
customers scenarios to aid migration
preparation Published design briefing for MCC
September/October Work plan Commence planning
for migration of emergency critical services
during Pathfinder Publish updated Pathfinder
Briefing prior to Pathfinder experts forum (19th
Sept) Publish Plan of Record at Issue Status (end
Aug)
  • RAG Status Amber
  • Key Issues (For Discussion)
  • Framework required to facilitate planning for
    Tranche 2/3 of DLE to NGS migration
  • Lack of detail on Broadband First Pilot which
    will underpin BB migration Jul-Dec 2007
  • Further clarity needed on the Pathfinder Customer
    experience
  • Further clarity/discussion of impacts required on
    BB migration implementation
  • Issues with the National Migration plan have
    delayed formal issue

Time (A)
Cost (A)
Quality (G)
Customer Sat. (A)
Information (A)
Status
16
Migration Communications
Key Milestones July/August Achievements The comms
group met 1st September, agreed that messaging
sub-group will be discontinued. Future messaging
output will be handled by the main WG. Extra
meetings scheduled at Faraday to agree output
from mass marketing campaign development by
Carlson Extra attendees recruited to WG to
properly reflect industry inc. Clare Grant
(Telewest), Jody Haskayne (Tiscali), Hamish
McCleod (mobile broadband group) August/September
Work plan Brand development on track, public
launch event proposed for Oct 16th
  • RAG Status Green
  • Key Issues (For Discussion)
  • Proposal to inc end user cust sat questions in
    Carlson migration survey rejected by WG

Time (G)
Cost (G)
Quality (G)
Customer Sat. (G)
Information (A)
Status
17
Consultations Update Sep SB
  • Broadband Products
  • IPStream 10 responses - 07/08/06 close (for
    responses)
  • Data stream 3 responses 04/09/06 close
  • w-BBC 10 initial responses - 04/09/06 close
    (see commentary)
  • Voice Line Access 3 Responses 31/08/06 close
  • WES Products 10 Responses 15/09/06 close
  • Systems Roadmap 2 Responses 11/09/06 close
  • Critical numbers over VOIP 0 Responses so far
    28/09/06 close

18
Briefings update see Meeting Planner
Consultation Information
Number Title - note shaded background responses required, blue new since last update Date Due/Issued Responses required (Y/N)
C21-BB-008 wBBC Consultation Status Aug-06 N
C21-CT-013 21CN Transfer Engineering Testing Trials (PSTN/ISDN/WLR LLU) Aug-06 Y
C21-CT-015 CP Test facility (Swansea) Aug-06 N
C21-CT-016 Voice Quality Assessment process Aug-06 Y
C21-IM-013 Pathfinder Definition Approach Aug-06 N
C21-IM-016 Migration Command Control - Design Briefing Aug-06 N
C21-IM-017 21CN Migration End Customer Experience - developing real life scenarios Aug-06 N
C21-IP-013 VIC Overflow Billing Materiality Assessment Timeline proposal Aug-06 N
C21-IP-015 NGN Call Conveyance PSTN Emulation Commercial Consultation BTs Conclusions and Progress Report Aug-06 N
C21-MG-004 Steering Board Escalations Aug-06 N
C21-MG-005 Website secure members area Aug-06 N
C21-NH-001 Closure of network hooks WG Aug-06 N
C21-CT-017 21CN test result review process Sep-06 N
C21-IM-018 21CN Migration - Tranfer Engineering Briefing (ISDN30) Sep-06 N
C21-IM-019 21CN Migration - Tranfer Engineering Briefing (Broadband) Sep-06 N
C21-MG-006 Managing Communication Provider Costs Risk Sep-06 N
C21-MG-007 21CN National Migration Plan for PSTN Voice and IPstream Services Sep-06 N
C21-IP-016 NGN Call Conveyance PSTN Emulation Commercial Consultation Outline Product Descriptions for Interim Charging Sep-06 N
C21-MG-008 National Migration Plan - MSAN to Metro Node Parenting Sep-06 N
19
Customer Engagement Programme
  • Help required!
  • Large Medium sized CPs
  • Not engaged or partially engaged
  • Heavy users of BT Systems
  • Major users of Voice, Broadband Interconnect
    Portfolios
  • Actively target them for
  • General updates
  • Pathfinder/Product impacts

20
 Standard Contract Forum26 September
2006 
21
Mandy Wells BT WholesaleOperator
Assistance and Directory Enquires Product Manager
Schedule 125CVoIP originated Emergency
Calls
22
Schedule 125C VoIP Originated Emergency Calls
  • With VoIP growing its important we think about
    Emergency Calls
  • BT would like to
  • process VoIP originated Emergency calls the
    same as PSTN ones
  • treat all Emergency calls to the same standard
    and quality
  • convey all Emergency calls onto the relevant
    Emergency centre
  • pass on correct, accurate address information
    to the Emergency Services

23
UK Emergency Service
BT or CP Operator Centres
BT PSTN Network
Ambulance
Police
Public networks
CP PSTN Networks
Fire
Networks Originating calls via VoIP
Coastguard
Emergency Calls
24
BT and the Communication Providers need to work
together
  • Communication Providers need to
  • Identify VoIP originated calls as such, by using
    the correct ii digits
  • Provide the current Customer details for the
    Network Termination Point in Standard File Format
  • Any Questions?

25
Signalling Updates
  • Change in Signalling Link Utilisation Policy.
  • STP working in support of Next Generation
    Networks using C7 TDM interconnects to BTs NGSs.
    (STP _at_ NGSs.)

26
Change in Signalling Link Utilisation Policy
  • SIA Annex A section 5.2.13 updated to show a
    Signalling Link Set may be used to support-
  • up to 64 x 2 Mbit/s Interconnect Links where such
    Signalling Link Set is comprised of two
    Signalling Links.
  • up to 128 x 2 Mbit/s Interconnect Links where
    such Signalling Link Set is comprised of four
    Signalling Links.
  • up to 128 x 2 Mbit/s Interconnect Links where
    such Signalling Link Set is comprised of two
    Signalling Links and the average link set loading
    does not exceed 20.
  • CPs can request rearrangement from 4 to 2
    Signalling Links via existing ACO process.
  • TAMs will receive reports to show if average peak
    link set loading has exceeded 20.
  • CPs should refer to Interconnect Briefing 06040
    issued.
  • Change is with effect from 18th September 2006.

27
STP at NGSs (1)
  • CPs requested to interconnect their NGNs to BT's
    NGSs.
  • CPs NGN networks need to be configured for STP
    signalling for TDM voice routes.
  • Based upon existing STP service.
  • SIA Annex A section 5.2.13 and Appendix E to be
    updated.
  • CPs can request service via existing ACO process.
  • Launch target date is 2nd October 2006.

28
Standard Contract Forum 26 September 2006

Keith Mitchinson 26 September 06
29
Standard Contract Forum 26 September 2006
  • DLE CLOSURE/21CN SIA IMPACT CONTENT
  • SPECIFIC CUSTOMERS DLE-RELATED
  • VIC Schedule 131
  • System Alteration Side Letter agreements for
    DLE- interconnected CPs
  • SPECIFIC CUSTOMERS SPECIAL PRODUCTS
  • new draft FRIACO Schedule CPS/SAD draft
    Schedule and policy briefing in preparation -
    talk to CPs concerned

30
Standard Contract Forum 26 September 2006
  • DLE CLOSURE/21CN SIA IMPACT CONTENT(CONT)
  • INDUSTRY GENERIC
  • Annex A - new para 3.4
  • Annex D - revised BT DLE definition new
    "BT Virtual DLE", "EBC Matrix" and "VIC"
  • Schedule 01 - new para 12.17 (VIC impact)
  • Schedule 130 - new para 9.15 (VIC impact)
  • Schedules 101/105/106/141 - largely DLE
    closure impact

31
Standard Contract Forum 26 September 2006
  • DLE CLOSURE/21CN SIA IMPACT PROCESS
  • Preliminary Notice - Interconnect
    Notification and SCF brief
  •   General Notice - Interconnect Notification,
    SCF brief and SIA paragraph 28 notices
  •   Update SIA Reference Offer
  •   Seek to avoid a special Supplemental
    (though option if particularly required)
    include as part of next supplemental

32
Standard Contract Forum 26 September 2006
  • SIA CONTRACT DOCUMENTATION
  • NEW SCHEDULE
  • 125C Emergency Service(VoIP Originated
    Emergency Call)
  • REVISED DOCUMENTS
  • Annex A
  • 152 Supply of BT Phone Books
  • 393 Operator FRIACO IP Network Calls at BT
    DLEs
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