Usability Techniques for Web-based Services

1
Usability Techniques for Web-based Services

• Diversity and Technology

2
Introduction

• A thought experiment
• What is special about sites that you return often
  to? What gets you coming back?

3
This tutorial

• About diversity and technology
• recognising that people are different
• recognising that cultures are different
• identifying the technology and techniques to
  support such differences

4
Today

• 1715 Universal accessibility
• Individualisation
• Internationalisation
• 1830 Break
• 1900 Web-design
• technology
• specification techniques

5
About the speakers

• Members of a team UWISH

Usability of Web-based Information Services for
Hypermedia
6
Internationalisation
7
Internationalisation

• Often referred to as I18N
• Could just as well be D16N Deparochialisation